Brookdale Olympia East

Donna

We looked at Brookdale Olympia East for my friends. It was the only one that would allow them to be able to come and view one of the rooms of the facility, due to Covid. Everybody else is not allowing any visitors at all. At Brookdale, they were fabulous. I didn't have any issues with them. They answered all of our questions. I've only met two individuals within the staff, and they were very knowledgeable. What we were able to see at the facility was in very good condition and was very nice. There weren't any residents that were actually out in the hallways, so we couldn't really see what was going on. What we liked was that, we did get a welcoming feel when we came in. It seemed like it was very easy to negotiate for the residents, so I thought it was a very good layout.

Kay

Brookdale Olympia East was probably the most positive place that I visited with great people and good facility. I'm not at that level of care but that would've been my first choice. They showed me a one-bedroom apartment with a nice patio and windows, but I didn't care for the size of the refrigerator. I saw people huddled together working on something at the crafts room. They had absolutely wonderful staff, from the person who meets you in the front door, to the mailroom clerk, to dining room staff. Whoever supervises them are really on target. They are great people who made me feel like I belong there even though I was just visiting.

Gloria

I was impressed with Brookdale Olympia East. It smelled great and it looked modern. It looked like a high-end hotel. It was beautiful and very nice. The person who gave me a tour was very caring and interested. I met a number of the caregivers.

Caring110635050

I visited Brookdale. I met with the director. The food is nice there. They had a very nice dining room, and it looks like the kitchen people really interacted helpfully with the residents. They had chair exercises and yoga. The place is clean, but it could use a fresh coat of paint here and there. There was a two-bedroom with a lot of windows in the main room and a nice window in the bedroom. It was a corner apartment, and it was more like a home.

Caring105361750

Emeritus at Olympia has a very pleasant atmosphere. The apartments are very nice. We got a two-bedroom, and there is plenty of room for most of our furniture. They provide all the meals, and they have buses going to different places throughout the week. They take you to doctors' appointments. They have lots of activities like card games, Wii games, and sing-alongs.

Caring24392650

I am very happy here. It is excellent, very homey, very nice, and everyone is just wonderful. Emeritus is a class A place, and I highly recommend it to anyone. I am very impressed with the staff and the atmosphere.

Katie10

I have visited Emeritus at Olympia. It has a nice landscape, and it’s a very small community. We felt their hallways were too narrow, and it was a lot smaller population. We had a good experience. The food looked fine, and we had a meal here also. Every room we went was very clean -- it was just smaller -- and they have a nice area to walk. We went around to all the different sitting rooms where they ate. The person who entertained me was very knowledgeable, and my overall experience was good.

Provider Response

Mike88138850

Emeritus seems to fit my uncle’s needs. The staff seemed really good, gave us a very nice tour, were very friendly and were genuinely concerned about my uncle and his well-being. It’s very relaxed and not too structured for him. They have very good food and the dining area was very clean. They had the hours that they were open clearly posted and it was very easy to order, and they had everything we needed.

Caring92302150

Emeritus at Olympia was an older facility and was not as clean as the others we visited. The staff was kind enough, but wasn't really cooperative and wasn't willing to bring my aunt into that facility. They weren't willing to work with me because they felt my aunt was a fall risk and I didn't see it that way. However, their rooms were spacious enough for my aunt. They had a restaurant style dining area. We had lunch there and the food was fine.

Provider Response

Caring82990350

I liked the atmosphere at Emeritus. It’s just very friendly and very nice. It was very well-maintained and very well taken care of. It is bright and cheerful. The rooms were very nice; they have a kitchenette and bathroom. I like how people are treated there.

Olympia1217

I cannot say enough great things about this community. It's clear, from the moment you walk through their doors, the staff genuinely cares for their residents and the family members as well. I have never seen staff (aides, housekeeping, management) stressed, unhappy or flustered. Everyone has a kind heart and sturdy backbone. I hope the culture never changes. From the bottom up to the top down, everyone is a part of a team and it shows by how happy their residents are. Mark and Cindy are amazing the work with and set a great tone for the organization. They are special folks and Emeritus (or any organization for that matter) would be lucky to have them!

Caring1191

We chose Merrill Gardens (Emeritus) because few of her friends were there and it was just two blocks away from where she had been living so it's convenient. Some days the food is good and some days she does not like it. It's being taken over by United Health Care so they are in transition right now. Sometimes her meds in the morning, they don't come in until 11 o'clock which is a little late for her meds, but other than that it's fine. They clean the apartment once a week. She has a nice apartment with a little balcony and the rooms are of decent size. The kitchen is very small, you really can't do a lot in the kitchen. The refrigerator is half size and you really can't put anything in the freezer because it's very small and it does not work properly.

Caring65777750

I chose Merill Gardens because it's convenient; I work just across the street there. They're friendly and knowledgeable. They have anytime dining between seven in the morning and seven at night. It's high quality food and mom's happy with it. They watch movies and some live entertainment. They have other different games and cards. My mom's not really social so she doesn't get involved. She's got dementia. It's clean and she has a nice one bedroom apartment. They already have a cat for her. I wish they would give me a little bit more feedback and keep track. They have a buddy system for a couple of days; however I'm not sure if my mom actually remembers to go down to eat and take vitamins. With what they're charging, I think they should offer a system where you don't have to pay a lot of extra money. She's in independent living but I'm seeing now that it's not going to work out for her. She needs more assistance. Overall, the food is good, the people are friendly and nice. They maintain an environment that's pleasant and my mom's very happy there. She has a nice corner apartment with windows and a kitchenette even though she doesn't do much cooking.