Garden Terrace Healthcare Center Of Federal Way
491 South 338 Th Street, Federal Way, WA 98003
Community Reviews and Comparisions

Featured Review
ladygilbert
5
|
July 24, 2021
My Husband was in the Garden Terrace Rehab in Federal WA from the 29th of June to the 25th of July. I cannot express our Thanks for such efficient care he received during his rehab visit. I would like to express our thanks for the care from Melinda, Liz the RN and Lucy the RN also. They made his stay so enjoyable!. The rest of the staff in the Azalea Gardens were so EXCELLENT also. Too many to name, as I have forgotten there names. You folks staff the most fun loving staff. We just want to THANK YOU ALL!!! YOU FOLKS HAVE OUTDONE YOURSELVES. NEVER HAVE WE EXPERIENCED SUCH A BEAUTIFUL PLACE.!
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About Garden Terrace Healthcare Center Of Federal Way in Federal Way, Washington
To learn more about this providers license and review other available state reports, please visit: Washington State Department of Social and Health Services Long-Term Care Residential Options
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Reviews of Garden Terrace Healthcare Center Of Federal Way in Federal Way, Washington
3.2
(7 reviews)
Facility
4.5
Staff
3.0
Food
4.0
Activities
4.5
Value
4.5
NitaH
3
|
March 22, 2026
I recently spent 12 days at Garden Terrace for rehab. It was clean and the food was ok. The direct service providers were under staffed but for the most part, I received good care. Melinda, Kara and Nurse Estella provided especially good care. I was surprised they do not provide decaf coffee. I could not drink regular coffee and I'm sure there were others who needed decaf. I was really disappointed in their lack of a perfume-free environment as I am allergic to most perfumes. I expect a health care facility to maintain a healthy environment. Several of the staff wore a lot of perfume. I was very uncomfortable with those who leaned over me checking vitals, etc. I discussed it with a supervisor who apparently believed I was the only one allergic. Two days later I encountered her wearing perfume.
Barbara berntsen
1
|
April 11, 2023
My mother passed on 2/24/23. She suffered a horrid death. Staff did not provide comfort care - that’s for sure!!
ladygilbert
5
|
July 24, 2021
My Husband was in the Garden Terrace Rehab in Federal WA from the 29th of June to the 25th of July. I cannot express our Thanks for such efficient care he received during his rehab visit. I would like to express our thanks for the care from Melinda, Liz the RN and Lucy the RN also. They made his stay so enjoyable!. The rest of the staff in the Azalea Gardens were so EXCELLENT also. Too many to name, as I have forgotten there names. You folks staff the most fun loving staff. We just want to THANK YOU ALL!!! YOU FOLKS HAVE OUTDONE YOURSELVES. NEVER HAVE WE EXPERIENCED SUCH A BEAUTIFUL PLACE.!
zo
1
|
May 22, 2017
Not enough staff didn't help dad eat breakfast just let him sit in a corner till they got around to him very sad was only taking a respite for 5 days
Ellen116453250
4
|
November 22, 2015
My mom is at Garden Terrace now. It's a beautiful facility, doesn't smell bad, and everyone who works there is really nice. It's a great place. The staff is very good, and the food is OK. My mom is actually in the Alzheimer's unit now, and they have more activities, like they keep everybody in the living room all day for coloring and doing crafts. The other wing doesn't have that because it's just a short-term place; it's not a place where people go to live. They stay there until their rehabilitation is over, and then they leave. Right now, she's in a private room, and it's nice. The staff is just really so nice. It's also very clean, and it doesn't smell.
Terry12
4
|
August 20, 2013
My mom and dad are currently at Garden Terrace of Federal Way. It's convenient to get to and they have friendly staff. The facility is also very clean. I'm fine with everything and would recommend their rehabilitation services to others.
Patrick2
5
|
September 11, 2011
My mother-in-law stayed at Garden Terrace while she recuperated from surgery on her leg. Some members of the staff, at first, were kind of difficult for her to get along with, in the beginning. But it didn't take long before we saw that they were caring, professional, friendly and surprisingly easy-going. I also love the fact that they have a freezer full of ice cream for both patients and visitors. Personally, I don't think I've eaten so much rainbow sherbet in my life as I have when I was visiting my mother-in-law there; and we visited with her a lot. Though I never ate any of the food, I have to admit that the food that my mother-in-law did eat looked incredibly unappetizing. That, and the fact that the entertainment department insisted on showing Lawrence Welk (how cliche) nightly in the recreation room, was rather disappointing. Again, I never actually participated in recreation activities, but my mother-in-law and I would always make jokes about how dull the activities seemed. Those would be the only knocks I have on this place. But they're minor to me, because I expect tastes differ from mine (and my mother-in-law's) and other people's.
Medicare
Health
3.0
Overall
4.0
Quality
5.0
Staff
4.0
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