Consulate Health Care of Woodstock

I was recently admitted here after having surgery and was required to be on a wound vac. When I got to the facility it took hours for anybody to come introduce their self or check in on me after being transferred from the stretcher To my new room. I waited and waited and waited for the nurse to come in to reconnect my wound VAC. I requested my pain medication as I was in terrible pain and in tears. I was told I couldn’t have any. The next day my blood was drawn And again I kept asking for my pain meds because of the pain I was having. I was still told no I couldn’t have any by the nurse on duty. I experienced minimal help from the staff and ringing “the Call bell” For what seemed 45minutes to an hour at a time before anyone came to assist. Later this evening I was sent out to the hospital for my wound and was told that it appeared to be very infected. I was crying Hysterically and so scared I was going to die here! The dr came in and gave the nurse an order to give me one pain medication to hold me until I arrived to the hospital. I begged for more because so many doses were missed and I was in such agony! I WILL NOT BE RETURNING TO THIS FACILITY! No staffing, no help and the staff doesn’t care!

Great facility for therapy. Some of the therapist and Aids treated my loved one like family.

Consulate is very clean. The staff is very professional and so willing to help the patients with any problem. They’re excellent that way. The rooms are immaculate, beautiful, and brand new. I can’t say enough about that part of the facility. It’s very nice. The dining room is excellent; it’s very bright, sunny, and open. It’s beautiful.

My father recieved very loving care here. He was well cared for after having him in many bad places. The caregivers were kind and loving.