Dinwiddie Health And Rehab Center

Eagle24

Don’t be fooled by the 4.5 stars like we were! Do not send your loved one here! The aides are “too busy” to do their jobs. When you ask a question or inquire about something you’re looked at crazy like you’re “bothering them”! They have a button to push for help. Don’t bother pushing it for assistance because nobody ever comes! We found left over medication that should have been taken, in the room in the floor. Staff members have a problem if you actively visit your loved one and tell you that you are “hovering over them” and ask if we want someone to watch 24/7. Obviously if they are in a place such as this, that’s what you’re supposed to do right? You file complaints and no one ever follows up! You request to speak to the Director and he doesn’t follow up either. Instead he walks by daily and doesn’t say a word. Overall, we really thought this would be a good place for our loved one but we were fooled by the ratings. Apparently, their was someone else in charge that actually cared which is what allowed them to get these ratings but, they fired her. They say visitation is anytime but before 7am they won’t unlock the doors. They stand there and look at you through the camera and won’t unlock the door. Beware if your loved one can’t walk, they don’t watch them and they might end up in a wheel chair on their own that was left by their bed (definitely should not have been!) Thankfully we were able to get our loved one out without any harm done (that we know of!). I know it’s slim pickings when it comes to these places but, here is another one to avoid!

Terry

My mother was at Dinwiddie Health & Rehab Center in Dinwiddie for 6 weeks and was very happy with it. She was in the rehab center but they also have a full-time nursing home there. It was excellent. They had her in a better condition when she got out than when she went in there. The facility conditions were excellent. It's clean, odor-free, and a very nice place. The staff was very caring, really seemed to want to be good to the patients, and was very concerned about their well-being. The only activity I saw was bingo. I don't know what else they did. I have not eaten there because, at the time, they weren't feeding outside people, just the ones who were there.

ILUVKB

WELL WHEN WE FIRST TALKED ABOUT PUTTING MY GRANDMOTHER IN A NURSING HOME EVERYONE WAS KIND OF SKEPTICAL BECAUSE WE'VE HEARD SUCH HORROR STORIES RELATED TO NURSING FACILITIES HOW THE PATIENTS WERE TREATED...WHEN WE AS A FAMILY FINALLY DECIDED TO PUT MY GRANDMOTHER IN A NURSING HOME WE SEARCHED SO MANY OF THEM AND FINALLY FIRST CHOICE WAS THIS FACILITY WHICH FROM THE OUTSIDE ITS CLEAN AND NEW BUT THE INSIDE IS EVEN BETTER THE NURSES ARE AWESOME...ITS SPACIOUS, BRIGHT, CLEAN, AND IT DOESNT HAVE THAT OLD SMELL LIKE MOST NURSING HOMES DO...MY GRANDMOTHER ENGAGES IN MANY ACTIVITIES THERE ONE OF HER FAVORITES IS BINGO...EVENTHOUGH SHE SAYS SHE DONT LIKE IT THERE SOMETIMES I THINK SHE ENJOY TALKING TO MOST OF THE ELDERLY PEOPLE THERE...THE ONE THING I WOULD LIKE TO CHANGE ABOUT THE FACILITY IS THE FOOD, MY GRANDMOTHER SAYS ITS AWFUL...THE RNS THAT WORK THERE ARE ALSO GREAT AT GIVING HER MEDICATION AND THEY ENGAGE IN CONVERSATION WITH THE FAMILY LIKE WE'VE BEEN KNOWING EACHOTHER FOREVER...HER ROOM IS VERY CLEAN ALTHOUGH SHE SHARES IT WITH ANOTHER PATIENT SHE HAS ALOT OF SPACE OF HER OWN, SUCH AS HER OWN TELEVISION WHICH SHE HAD TO BRING WITH HER...I HAVE TO SAYS ALL MY VISITS ARE GREAT BECAUSE I LOVE BEING WITH MY GRANDMOTHER BUT A MEMORABLE TIME THERE HAD TO BE WHEN I STAYED FOR PARTY NIGHT ACTUALLY IM NOT SURE WHAT ITS CALLED BUT THEY HAD A LOCAL MUSCIAN WHO CAME AND SANG COUNTRY MUSIC IT WAS AWESOME EVERYONE WAS DANCING...AND BINGO AND MUSIC NIGHT WERE THE ONLY ACTIVITIES I WITNESSED BUT THEY HAVE SO MANY AND NOT TO MENTION A FAMILY ROOM HOWEVER I PERFER MY GRANDMOTHERS ROOM BECAUSE WE CAN TALK ABOUT ANYTHING THERE