Sodalis Victoria Assisted Living

Barbara

My daddy is at Sodalis Victoria Assisted Living. The environment is very warm, kind, and nice. His room is just kind of small. He needs a bigger one. He's in a two-bedroom, but the living room is really small, so he needs something without the two bedrooms. Other than that, everything is good. He is new there. So it's taking him time to get adjusted and the staff is nice to him and paying attention to his behavior. They offer bingo and happy hours on certain days. They also get in a theater together. What I like about the food is that everything is fresh. It's like they cook their food according to the resident's diet choices. Another thing I like about it is there's not a bunch of starch. It's like a balanced meal. They need to improve on their rounds. When they go and check on the residents, there should be more communication. Likewise, when it comes down to the bathing because he just started there, they don't even know when his shower is supposed to be and they are not even sure when they're supposed to do the laundry. When you get out of bed, you should have your day clothes on, not your night clothes on, and when he gets out of bed, you should fix his bed where he wants to lay down in there with another cover or something so he can watch TV. It's like they don't have a set schedule. I don't know if they're overworked or have too many things on the staff, I'm not sure, but that needs to be improved.

Provider Response

janieb23

My mother has the best care..very experienced employees and very knowledgeable. I thank every single one. Ya are a blessing

Virginia

When we did the tour of Sodalis Victoria Assisted Living, it was the first time we are going into one of these; we don't have anything to compare it to. The hostess was extremely graceful, full of information, and helpful. We were able to see the different facilities. Theirs are a little less expensive than what the other one is. Another thing is, that they're a big organization. They won't have you moving around if your condition changes or escalate. You won't constantly be having to move to a different area with different people in different locations. A move by itself is kind of a hard thing, but that kind of is under control there. Those were the positive things. The parking was just a whole lot better there. I have a kidney problem, and my husband has a mental problem. We have different issues, but it was helpful to see what they had. They have a lot more amenities. They have rooms for four, doctors will come and visit, and have a lot of big, common areas and all. You get a lot more space in their apartments; they're a lot larger and much more spacious. They're a little costly, but they will work with you from talking to the long-term care person. They will work with you to accomplish whatever your needs are. It was impressive to me that if both my husband and I were in there, they would keep us together (even though we're different and all so). They have different focuses on things, and they were very cooperative. It looks like they'll work with you really well. They wanted to make sure you were there; they did call several times to make sure that you were coming. The one that led the tour was really good. She was there early. One thing that they do is that they had the doors locked. They don't let you come in. You just don't open a door. She was sitting right there waiting for us. We got there maybe 10 minutes early, but she was waiting for us to let us in. It was a plus. They have cleaning mechanisms, and they do all kinds of things to make sure that you do not have any COVID. They were on top of it, and they do clean constantly.

Paula

We looked at Elmcroft of Victoria assisted living in Victoria. It's a nice facility but it needs some updating. We weren't crazy about the rooms or the size of the rooms either. The layout was not as nice as the other place we chose for my mom. It just seems small. Their 1-bedrooms are all open and we did not like that. My mother likes the fact of having a living area and a separate bedroom area that's close. The person who accommodated us was superb, she was wonderful. Their dining area was a very nice, big, and open area. We did not eat any food over there but they said their food was very good. They have a beauty salon and a fitness center. They just need to do some updating and I don't know if that's in the budget or not. The layout of the facility is very nice. There's nothing they're going to be able to do to change the rooms but we didn't like the way the rooms were laid out. That wasn't as appealing to my mother as the rooms over at the other place.

Dana

My mother moved into the Elmcroft of Victoria. I liked the care they've given to my mother, they're very professional, their management is impeccable, and they've been able to take care of several bouts with her health, and it's very encouraging. It's a three-level facility and they do a good job. The staffers are on top of things, they've done extremely well, and kept me well informed. I've eaten there on three occasions and I find it well above average. They play dominos, they play bingo, and senior appropriate stuff.

Wayne

My mother was in Elmcroft of Victoria. She was happy there, they took good care of her. She was there for about three months, and she needed assistance for a while. The only problem I ever had with them was returning calls. The food was good. The lady who ran the place, actually drove to Victoria to go in, and brought me all the paperwork to get it done, and that was a plus.