Vista Ridge Nursing & Rehabilitation Center

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19 Reviews
700 E VISTA RIDGE MALL DR, Lewisville, TX 75067
Call (800) 385-2527
Vista Ridge Nursing & Rehabilitation Center (800) 385-2527

Reviews of Vista Ridge Nursing & Rehabilitation Center

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Nursing Home Reviews for Vista Ridge Nursing & Rehabilitation Center

April 16, 2019

By ElaineR

I am/was a resident of this facility

I was there for 14 days. My room was plesant and clean. The staff during the week was very attentive and plesant, even went out of their way to aid me in all ways. Therapy was educational. I would have given a 4 star rating, except for the food, deplorable is a good word for it. Fried Chicken you couldn't stick a fork in. Broccoli always yellow. Dinner rolls was a slice of bread, My last night it was chicken fingers, cold and hard, one of the staff went into the kitchen and made me a grill cheese sandwich, Weekends they are fo short staffed, pills are late, meals are late, just not enough staff. To sum up the people are really great, help, attentive, the food is really terrible.

April 13, 2019

By Sims-Busby

I am a friend or relative of a current/past resident

I am pleased with this nursing home, my mother seems pretty content here compared to other places she's stayed. Most of the staff are pleasant to work with concerning my mother's health plan. Love the fact that it's a non smoking home. the rooms are kept clean and each resident has their own dressers. I appreciate that the staff allows you to hang your own curtains as long as you follow simple safey guidelines. (Thanks to Jose' for hanging my mother's valance.) Vincent for helping my mom with her therapy. David and AJ for being informative as far as medications and Victoria for showing concern for my mom's cleanliness, cleaning her although it can be trying due to my mothers' opposition. And all of the front staff Liz, 'D', the rest are kind, and the rest. And I really appreatiate Monica for allowing my Sisters come every week for Bible Study which is encouraging for me and my mom. The lady at the front desk is very pleasant always smiling when you check in and out. The food must be okay since my mom seem to be cleaning her plate most of the time and going for snacks. Unless it's the remeron medication affects. But overall the place is nice and clean compared to other nursing homes I've visited.

April 08, 2019

By cookie88

I am a friend or relative of a current/past resident

They are always understaffed. Most employees are cold, rude, and unmotivated, with zero sense of urgency. They have lights outside of the rooms to call for help, but it would take over 30 minutes, on a good day for someone to saunter down the hallway. My dad was always in dirty diapers, and staff felt bothered and inconvenienced to help him. I had to buy our own Kleenex boxes, clean and fill my dad's water cups, and watch over him to make sure he was changed daily, teeth brushed, ect...he was battling Parkinson's and did not have a voice to ask for help or physical ability to help himself. He was at the mercy of the staff. We visited him daily and witnessed a LOT at this home. Run the other way...

December 27, 2017

By 1954daughter

I am a friend or relative of a current/past resident

This place has gone way down hill. Not enough staff and the staff they do have is very incompetent and does not care about the patients at all. The food is horrible to say the least. Not healthy environment for older people. Never, never, never get clean laundry. The towels and wash cloths are stained and not fit to even clean the floors with. Dirty rooms and bathrooms. The housekeeping is horrific!! I don't know what is going to happen to this place; I think the staff all need to be gone and new staff hired!

June 02, 2017

By codyt21

I am a friend or relative of a current/past resident

My dad is in this nursing home and they don't even do rehab like they they say they do. I would not recommend this nursing home to anybody all they're looking for is money out of the state and you. Staff is very rude. And every time I walk through the hallways it smells like urine very dirty place. They will also serve broken glasses to their residence.

November 30, 2015

By Sheila J1

I am a friend or relative of a resident

I know a family member that lives at Vista Ridge, and she does get excellent care. The staff is very helpful and very good. This is where my father might end up being if he does need long-term care. However, the rooms aren't as nice as where he is now.

July 20, 2015

By Anonymous109916950

I am/was a resident of this facility

I was at Vista Ridge for rehab. It was awful. I got there mid-afternoon after I was discharged from the hospital, and nobody talked to me for about three hours. During the night, I started bleeding huge amounts of blood, and I could not get the nurse to come down. It was terrible. I would never go back there again. It was very old-fashioned. I would say it looked like it was from the early 80’s.

November 07, 2014

By Pam Lo

I am a friend or relative of resident

The best thing about Vista Ridge Nursing & Rehabilitation is the friendliness of the workers. They are very caring and compassionate . The facility is clean and there is always something going on for the residents. I appreciate the way that the families are included in dinners and activities.

November 07, 2014

By Linda 007

I am a friend or relative of resident

Close to home. Caring staff, clean most of the time. Need more help in the laundry room. Fun activities. I like Vista Ridge because they are always placing the resident first. Love the trips to the movies. Love bible study each Monday afternoon.

July 22, 2014

By Billye's Daughter

I am a friend or relative of resident

I'm sure our concerns mirrored those of most when, in January of 2013, my Mom became a resident of Vista Ridge...quality of care, cleanliness, food, attitude toward residents, activity and all the rest. What we've seen in this year and a half is that Mom is safe, well cared for, engaged in her daily living, and happy. She volunteered just yesterday that she has not yet met a Caregiver at Vista Ridge whom she doesn't like. I can echo that sentiment as a daughter who visits almost daily. Medical care is attentive and competent, as is the therapy given. Staff from the front offices, through all the medical/aide staff on through to housekeeping and the kitchen are caring and friendly, competent and courteous. I believe this type of attitude contributes to the happiness of residents. Vista Ridge also has an active and caring Activity Director whose loving and cheerful ways go far beyond just the activities themselves to making a happy environment. Not to seem a total Pollyanna, my Mom's mind is not always great, and when her dementia is "flowing," she's not any happier at Vista Ridge than she is even to be alive at this advanced age. Even during these times, though, she is supported by the staff at Vista Ridge, as am I. These are the hard times, and I more than appreciate the support. Also, what concerns we've had over these months, small though they've been, have been promptly and efficiently handled. Finally, I'm so very glad that Vista Ridge was suggested to us by one set of friends who had rehabbed there and another whose mother lived there for a time. I can't imagine having Mom anywhere else.

March 18, 2011

By Marion2

Not responsive to needs, neglectful

Four days after knee replacement surgery, my mother was walking >100 feet, was in good spirits and health. She only needed to be somewhere where she could get physical therapy daily and have someone help her with restroom needs, meals, getting her medications, and wound care. Within four days at Vista Ridge, her feet were swollen due to being left for hours in her wheel chair after physical therapy, she is weak because they can't get her diet or medications right (she has a swallowing disorder and needs her food cut small and well lubricated, with absolutely no bread. She also needs low fat because she has a tendency to pancreatitus. Every single meal has included bread, and most of them have included a gelatenous, fatty country gravy over everything. I tasted the food, and it's horrendously salty to the point were I would not have been able to eat it and I normally salt my food. We complain, they smile and say they'll fix it, but next meal, same problems. One medical technician actually threw the medication instructions at my mother because she dared ask whether her medications were correct because her blood pressure had gotten too low and she was dizzy... There are some absolutely lovely people working at Vista Ridge, but they also have quite a few very lazy, verbally abusive people who would be more appropriate for flipping burgers than for being trusted with the welfare of our loved ones.
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Services and Amenities of Vista Ridge Nursing & Rehabilitation Center


  • Garden And Patio
  • Resident Parking
  • Spa

Guest services

  • Guests At Mealtime


  • English
  • Spanish


  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 676036
  • Ownership Type: For Profit Partnership
  • Date Certified: 10/01/2020


  • Resident Capacity: 132
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About Vista Ridge Nursing & Rehabilitation Center

Vista Ridge Nursing & Rehabilitation Center is a senior living provider in Lewisville, Texas that offers residents Nursing Homes. Contact Vista Ridge Nursing & Rehabilitation Center for more details on services and rates.

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