The tour at Brookdale Westover Hills was good. The only thing is we barely saw any residents out and about, and maybe that was a fluke, but my mom and I didn't like that. We wanted to see more people interacting in the social areas, and we didn't. Maybe we came at a bad time. My mom's very loving and she's very friendly, and she wants people to be around and up and about, and that place was like everybody was in their rooms. The staff who gave the tour was great. The room or apartment was like a mid-level hotel. The upkeep looks fine. The dining area was much smaller than the other place we toured, but it was a smaller facility. It looked like it had cafeteria-style dining. They weren't utilizing their dining room because of COVID, but they were reopening the dining room this week.
Brookdale Westover Hills
Offers Assisted Living and Memory Care
17 Reviews
6201 Plaza Parkway, Fort Worth, TX 76116
Call
(800) 385-2527
Reviews of Brookdale Westover Hills
Assisted Living Reviews for Brookdale Westover Hills
January 13, 2022
I visited this facility
May 25, 2021
I visited this facility
I toured Brookdale Westover Hills for my friend, and it was very eye opening, because I didn't know anything about that. The place was clean, and the apartment was nice, so I have really good comments about it. The person who assisted us was very friendly and very nice. She told me everything that I needed to do and what the process was. I've seen the dining area, and it looks very good. There were no activities when I was there -- everybody was in their room -- but I think there were some people sitting downstairs. They had a beauty salon and a barber shop in there, but I could not see it because the door was closed.
October 03, 2020
I am a friend or relative of a current/past resident
Our overall experience with Brookdale Westover Hills has been great. The staff is very friendly and it was an easy transition. The sales person was a well of knowledge and easy to contact, they got back to you. I tried the food once, it was great when I had a meal with my mom. They take good care of their clientele, I was very impressed.
December 30, 2018
I am/was a resident of this facility
My experience with Brookdale Westover Hills is fine. We have bingo, card games, movies, live entertainment, and a lot of things. We go out to eat once a month as well. Sometimes the food is really good and sometimes it's not, just like everywhere else. They have a library and internet.
October 26, 2017
I visited this facility
Management and staff very friendly and attentive to resident and family needs.
March 04, 2017
I visited this facility
I really liked Brookdale Westover Hills. The people were extremely friendly, and the residents were up and about. I really loved it. In the memory care area, they had different places setup to remind them of memories or things they might have remembered doing. It was a wonderful place. The rooms were a little small, but there was a microwave, a refrigerator, and a large bathroom. It was nice.
December 05, 2016
I visited this facility
Brookdale Westover Hills was very nice. It looked wonderful, and I was thoroughly impressed. It was new and modern. The lady was very professional and spent quite a bit of time with me. I was just very impressed with the whole place. I looked at a studio room, and it was very nice. The place was very clean, and it was very new-looking.
November 06, 2016
I visited this facility
Brookdale Westover Hills was really nice. It looked clean, there were a lot of activities going on, and it was a nice place. The rooms looked very spacious. They had a theater room, a nice game room, an exercise room besides their cafeteria, and some reading areas. Their dining area looked like a restaurant. The people I talked to were nice, friendly, and helpful.
October 20, 2016
I visited this facility
The price to live here is crazy. You pay room and board as well as everything as far as meds, grooming, care and anything needed has a added price. They have 3 meals a day we visited at lunch to eat and the food was overcooked and not enough. Staff seemed helpful but not orginized. Nursing seemed overwhelmed not sure why if the building seemed vacant. Was not what i expected and feel maybe my parents would not be a good fit at this time. Looking at other Brookdales around the area.
Provider Response
We appreciate you taking the time to visit and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
August 29, 2016
Other
My parents were residents of this community in 2010-2014. I refered friends to brookdale in 2015 they moved in and we have been frequent guest to visit because it brings back memories of the love my parents received by the staff. Alot of them have remained through the yrs since my parents. My good friends have been greatful for sharing this once great place to them. I am deeply disappointed in the turn over with new management. The past few months have been a big turn around the lack of communication, treatment, integrity and respect for community. Walking into this place has torn us apart. As of now i would not recommend westover as a fun loving environment for anyones loved ones. We miss the old good staff that they had thank you!
Provider Response
We are sorry to hear this, but we appreciate you taking the time to share you thoughts with us. We have passed your concerns along to our regional operations team for review.
July 01, 2016
I am a friend or relative of a resident
The staff at Brookdale Westover Hills is very friendly, very respectful, and treat Mom well. The place is very clean, so I would recommend it. They have a lot of activities, and the food is OK.
May 10, 2016
I visited this facility
I very much liked Brookdale. It had more of an institutional feel to it but still very nice. It’s spacious, and there was a lot of light coming in, which I think indicates that it would be very comfortable. The staff was very accommodating and helpful.
May 10, 2016
I visited this facility
Broadway Plaza (Brookdale Westover) was too big; there were a lot of people in this place. It was so noisy. There needs to be some way to could control the noise because even in the cafeteria, I didn’t see how the ladies and gentlemen would be able to hear each other at the tables. All of the people were wonderful, very nice, and very helpful. They didn’t attend to us, so I could see that their focus was not trying to get new customers but on making sure their residents felt secure. We were stopped several times on our tour for questions from residents, so it was very nice. As we were trying to leave, the girls did a presentation.
July 20, 2014
I visited this facility
We looked at Broadway at Westover Hills. Their rooms were not as big as the other facilities I've looked at. I liked the location because it's the part of Fort Worth that I used to live in, so I am more familiar with it. Everyone there seemed very nice, as well, when we went to visit. They were also very knowledgeable. The person who took us around was very nice and very helpful. He also knew the answers to all the questions that I had. We saw a room, and it was very nice.
May 10, 2014
I visited this facility
Broadway Plaza at Westover Hills is a very good facility and very clean. The only problem that they had was that kitchen was small, but I think they wanted that everybody should go to the dining hall. The rooms were also small, but everybody seemed happy. It was nice. The lady who showed us around was a very sweet lady. They offer a lot of activities, but I didn’t see a lot of activities going on. It seemed like everybody is staying in their room, and I think they need to make the facility brighter because it's kind of dull.
Provider Response
Thank you for visiting our community and sharing your thoughts. It is very important to us to receive feedback from our prospects, residents and families. We have exciting things happening at Westover Hills this year. The entire campus is scheduled to be renovated in the next four months and among all the new furniture and flooring, new lighting is one of the top projects of this renovation. Westover Hills will look even better after everything is completed. Further, because our community has four floors, activities are happening in different areas in the building throughout the day. We have three activity associates assigned to the campus and we cater to all kinds of interests. We offer an average of eight activities a day for our residents and weekly outings are very popular in the community. Moreover, you were absolutely right about our dining program, we believe that socialization is a big part of what we do, and there is no better time than meal service for us to encourage residents to come out of their apartments to enjoy a good meal and chat with others. Westover has 11 floor plans, but because the community is always full, you probably didn’t have the opportunity to visit one of our 1-bedroom apartments which have beautiful views from the Westover Hills neighborhood from their private balconies. If you have a chance in the near future, please come back to see us and our sales team will be glad to set up a time to show you these apartments. We have lovely residents who enjoy when we ask them to show off their beautiful apartments! Thank you again for your review and please let us know how we can help you to find a solution for you or your love one.
Memory Care Reviews for Brookdale Westover Hills
June 23, 2021
I visited this facility
Brookdale Westover Hills looked good and homey. The staff was very open, very caring, and very good. They talked about visitation and you can take them out when you need to. They have games there to play. It's overall pretty good.
March 06, 2021
I am a friend or relative of a current/past resident
My mom moved into Brookdale Westover Hills. She was there briefly, and then she was moved to Behavior Hospital to get her medication corrected, and then she'll be returning to Brookdale. She moved into the assisted living, but will now move to the memory care when she returns. The experience was very, very good. I guess all the nurses and the workers are very engaged, very thoughtful, and free to give out their cell numbers. We had a lot of issues with my mom with her transition. With COVID, the transition just was not easy for her since she has Alzheimer's. It was very difficult, but they were all very, very good in checking in on her.
Services and Amenities of Brookdale Westover Hills
Room and housing options
- 1-bedroom apartments
- Studio Apartments
Dining options
- Dining Room Shared Meals
- Dining Extra: Culinary Chef, Registered Dietitian, Special Dietary Menus, Home Cooked Meals, Dementia Friendly Menus With Selections That Are Easy To Manage And Familiar With Dishes That Promote Balanced Nutrition And Well Being.
Features
- Beauty Barber Shop
- Garden And Patio
- Resident Parking
Cleaning services
- Housekeeping
Health services
- Medication Management
Activities
- Offsite Activities
Guest services
- Guests At Mealtime
Languages
- English
General
- Respite Care
- Minimum Age: 65
- Pets: Yes
Licenses
- Licenses: 100206 & 100302
- State Licenses: 100206
About Brookdale Westover Hills
Brookdale Westover Hills provides our residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living we customize our care offerings for the individual. This allows each assisted living and Alzheimer's care resident the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the proper lifestyle and care accommodations as their needs change.
We promise Respect for Individual Preferences and offer personalized care needs in an atmosphere that encourages each resident to live in health and longevity. Our residents enjoy life with the support they need, coupled with the appropriate assisted living and Alzheimer's care accommodations as those needs change.
Our community is dedicated to enriching the lives of our residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
Our Clare Bridge Place program serves those with Alzheimer's disease and other forms of dementia. Each day, we promise to work to deliver Daily Moments of Success for each resident. The Clare Bridge Daily Path provides structure and activities each day designed to meet specific needs of those with dementia, while the Clare Bridge Dining Program, designed by a gerontologist and registered dietitian, helps residents in need of Alzheimer's care retain the ability to enjoy and master the daily dining experience.
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