The Center at Zaragoza

ReviewerRD#010125d

My father was at The Center at Zaragoza for 20 days. It's a nice facility. It's about three years old, so everything is new and everything is clean. It seems very nice. But I think that my father regressed there. I think he was more mobile when he was in the hospital than when he got to the rehab there. I didn't have very high expectations, but I'm not at all pleased with what he received there. When I went to pick him up, I was handed a folder and then just said, 'Here you go. He's ready to go,' like there was no explanation, there was no talk about therapy, and what we could do at home. Literally nothing. They gave me a bag full of medications and a listing. I went through the listing before I left, and there were five medications that I was supposed to be coming home with that weren't sent. They didn't put them. There was no concern about whether he had his equipment or what equipment he would need before going home. There was no transition; there was no handoff. It was very transactional. My father had a private room. I didn't see any activities going on. I didn't see any sort of socializing. I was hoping for that because I felt like if he had socialized, it might have helped his recovery. But he was isolated in his room. If we didn't go and take him, like we go and ask him to get him into a wheelchair and then we would take him out, take him outside, and let the air hit him. But if we didn't do that, he would have just stayed in his room the entire time.