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Solstice Senior Living at Rio Norte

1941 Saul Kleinfeld Dr, El Paso, TX 79936

(800) 558-0653

Verified Partner

4.61

(21 reviews)

Offers Independent Living
Top rated on Caring.com

2018, 2022

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Reviews of Solstice Senior Living at Rio Norte in El Paso, Texas

4.61

(21 reviews)

  • Facility

    4.8

  • Staff

    4.9

  • Food

    4.8

  • Activities

    4.7

  • Value

    4.5

Top rated on Caring.com

2018, 2022

Priscilla

5

October 4, 2023

I visited this facility

We toured Solstice Senior Living at Rio Norte. The secretary that gave us the information was good at it. She made us feel like she would be able to get my friend in. After they studied my friend's finances, apparently she went over, so she didn't qualify to be there. The place was nice though. It was clean and attractive from the outside. They were setting up to have a petting zoo in the backyard, and we were interested in that. They were bringing in animals.

Provider Response

Thank you so much for the five-star review of Solstice at Rio Norte, Priscilla! We are pleased to hear you had a great experience while touring our community. We truly appreciate you taking the time to leave us feedback. Feel free to reach out with any questions. Have a great day!

Ernesto

5

November 14, 2022

I visited this facility

My tour of Solstice Senior Living at Rio Norte was actually amazing. I spoke to Miss Castillo, and she pretty much explained how everything works. She gave me a tour of the place. She showed me a studio and a 1-bedroom apartment. She showed me the library, some games, and a pool table. The staff was great. Everybody was professional and amazingly nice. When I arrived, everybody was eating. They have this gigantic lobby, and you could tell everybody was interacting with each other. The main lobby was right at the center, and the cottages were located around it. It was easy to find a parking spot, and you could easily tell where the office was. I think the layout was perfect.

Provider Response

Thank you so much for the five-star review of Solstice at Rio Norte, Ernesto! We are pleased to hear you had a great experience while on a tour of our community. We truly appreciate you taking the time to leave us feedback. Feel free to reach out with any questions. Have a wonderful day!

Daniel

3

May 24, 2022

I am a friend or relative of a current/past resident

My dad's been in Solstice Senior Living at Rio Norte for a year now. It's a two-level building. They have an elevator and the overall layout is pretty good. The staff is amazing. They have a lot of board games, they do movie nights, happy hours, arts and crafts, and they have a bus that'll take them to the mall or bingo or the casino if they want. Just that, the food is always served cold because they don't have enough staff to serve them. So, he's always complaining about the quality of food.

Provider Response

We are sorry to hear about your father-in-law's experience with the food at our community. Our culinary team works hard to create meals that are nutritious and delicious and provide a great dining experience for our residents. We are working to hire additional servers and have made many improvements. If you would like to provide additional feedback, please reach out to our executive director, Jaime Ibarra..

Violet

4

February 3, 2022

I am a friend or relative of a current/past resident

My mother was at Solstice Senior Living at Rio Norte. Her room was in good condition. There's always a food problem though. She didn't like the food. They offer help, but you have to pay for it like to have her bathed. She was only there for four or five months. She was independent. She used to go to the dining area and then come back. She didn't need much help. I didn't have much anything to do with the staff, but they did little activities with the clients. They had their little exercise, but she didn't participate in that. The dining area was OK. I didn't like the way they served the food. You would get there and maybe half an hour later was when you get the actual food. If you sat in a certain area, you have to wait to get your food. The dining area was spacious. We got her the double room. She had a little living area plus a bedroom. It's nice because she had two rooms and a little kitchen area. It didn't have a stove. You put your little coffee pot and your microwave and it had a refrigerator and a sink where you could put your dishes and stuff. They had bingo, music, coloring, and a little exercise room. When she moved in, they repainted the whole room for her and everything. They removed the carpet and they put new flooring, so I would say they're keeping it up.

Provider Response

Thank you for your review of Solstice at Rio Norte. We appreciate you taking the time to leave feedback and we hope your mother enjoyed her time with us and we are glad you were satisfied with her room. If you have any questions or concerns, please feel free to share them with our Executive Director by giving us a call.

Bill E.

5

November 21, 2021

I am a friend or relative of a current/past resident

I chose Solstice Senior Living at Rio Norte. The staff walked us through the location, and he was super, super nice, and very professional. He showed us the room that he had available right away. Just because of his personality and how the room was, that's why we picked it for my mother-in-law. The facility looked really clean. We moved my mother-in-law in. Because we live in Dallas, my wife flew down there to help her move in and everything, and she said everybody was just amazing. All the employees have great attitude, they're super friendly, and very helpful. They offer the food. I spoke to my mother-in-law yesterday, it was the first time she had lunch there, that was the first meal she had, and she said they had spaghetti and it was amazing, and it was very well served. They basically have everything available, like three square meals, and then they have activities. They have everything that she needs.

Provider Response

Thank you for your review of Solstice at Rio Norte! We are thrilled that your mother-in-law is enjoying her time at our community. Please do not hesitate to reach out if you have any questions. Have a great day!

Sylvia

4

October 22, 2021

I am a friend or relative of a current/past resident

I like the look of Solstice Senior Living at Rio Norte. I also like the condition of the place, and the activities they have for my dad, and the safety of it. The staff has been very friendly, very helpful, and caring. My father hasn't said anything negative, so that's a good sign. They have bingo, crafts, movie nights, and stuff like that so far. He said he likes the food and that it was good. He's got a studio and it's clean too. Then they have benches outside and areas where families could sit with them.

Provider Response

Thank you so much for your review of Solstice at Rio Norte, Sylvia! We truly appreciate you taking the time to leave us feedback. Have a wonderful day!

Monica

5

October 10, 2021

I visited this facility

My father-in-law is moving into Solstice Senior Living at Rio Norte today. The community is very beautiful. The dining hall is very nice and the food is very good. The seniors mingle with others and do activities. When I was there, I saw some ladies exercising. His apartment is just exactly what he needs. Even though it's independent living, they don't have stoves in it; there's no chance of burning themselves or anything like that. They feed them three times a day: breakfast, lunch, and dinner. The place is very well kept. The service that we received from the manager was very good. The marketing and sales person who helped us first, Omar, was very detailed, and very helpful. Everything's gone exactly the way they told us. I believe it to be a great place. Prices are great too, and we recommend them.

Provider Response

Thank you so much for the five-star review of Solstice at Rio Norte, Monica! We are pleased to hear that your father-in-law found his home at our community. We appreciate you taking the time to leave feedback. Have a wonderful day!

Angel

5

October 7, 2021

I visited this facility

We went to Solstice Senior Living at Rio Norte. I like it, it's pretty good. It is close to the house as well. We spoke to Omar, he's the manager. To me, it seemed almost like living on a cruise ship, because if you've got your own room, somebody will go clean it. You go and pick whatever you want out of a menu, like being in a restaurant, and all sorts of fun activities. There are people that work there that make sure everyone's okay, and that everyone's good and having fun. It reminds me of when I went on vacation on a cruise. I thought it would be good for him. Even the manager that was giving us the tour said the same thing. It's like perpetually being on vacation. That's the impression that I got to the place. It's clean; I like the way there's a lot of light that comes inside the room, but also not confined to the room. They can walk outside on the first floor or on the second floor. They've got a nice balcony. If I lived there, it would give me more freedom if I didn't have to just be in my room; I could just walk outside because of the balcony. The staff was very nice, knowledgeable, compassionate, and understanding. We went during breakfast time. We didn't see any activities in action because of that. We didn't eat there, but the large dining area look kind of like a restaurant; people sitting down, and folks being attended to. They had gardens and walking spaces, like walking trails. It's just nice and green, well decorated, and very pleasant. Just from what I saw, I would have had to live there if I were that age. That's how I judge; if I show up and make it to this age, would I like living here? Yeah, I would.

Provider Response

Thank you for your review of Solstice at Rio Norte! We appreciate you taking the time to leave feedback. Please feel free to contact our community with any further questions.

Emmery

4

July 25, 2021

I visited this facility

My tour at Solstice Senior Living at Rio Norte was OK. It was kind of full the day that I went there because they had a lot of people coming in and checking out the facility. But everything's OK, and I had a pretty good tour. The staff who gave the tour was excellent and very courteous. They were pretty much clean. I just wish I had a little longer tour. The rooms that they showed me were OK. I like the bathroom and shower access, because that's what my mother would have needed. They showed me the back side where they can take walks.

Provider Response

Thank you so much for taking the time to leave feedback, Emmery! We are pleased to hear you had a great experience while on a tour of our community. Have a wonderful day!

Elisa

5

June 24, 2021

I visited this facility

The staff at Solstice Senior Living at Rio Norte were very friendly and very informative. The facility was very nice, the rooms were very nice too. They gave us a little snack. I liked that it was very clean and it seemed like the people that work there were very friendly and very familiar with the residents.

Provider Response

Thank you so much for the five-star review, Elisa! We are so glad to hear you had great experiences at our community. Have a wonderful day!

Jennifer

5

June 23, 2021

I visited this facility

We toured Solstice Senior Living at Rio Norte, and everyone was really nice. They worked with the appointment time. We had to reschedule it, but it wasn't put off for over a week; that was very nice. The facility itself is very, very pretty, and very open. We didn't see a lot of medical care there, but I did see the professionals walking around a little bit. It was very much more independent. The facilities were very pretty. It was a lot newer, and it was very comforting. It smelled really nice there as well. They sent us home with the lunch for that day. It was ribs, and they were very, very good.

Provider Response

Thank you so much for taking the time to leave feedback for Solstice Senior Living at Rio Norte, Jennifer! We are pleased to hear you had a wonderful experience at our community. Have a great day!

Christine

5

March 26, 2021

I visited this facility

We took a tour of Solstice Senior Living at Rio Norte and we loved it. The people were wonderful, fantastic, they were welcoming, and truly wanted to know some personal information that would help our communication be better with our mother-in-law. We were shown several different apartments, different sides of the building, views, and we are making another appointment tomorrow to bring my mother-in-law there. We received the menus, got introduced to the staff, maintenance, and their directors and entertainment people, and everything was covered. Tomorrow they're gonna prepare meals for us to go.

Provider Response

We are pleased to hear that you had a wonderful time touring our community, Christine! Thank you for taking the time to leave a review. We hope to hear from you soon.

Irenev

5

September 16, 2020

I visited this facility

I visited Solstice Senior Living at Rio Norte. I got to view some of the apartments when I was given a tour of the place. It was very nice. The staff member was a very nice person and he was very detailed about everything. He informed us of daily procedures that they follow right now with COVID. Everything went well. That was the one we really liked. The facility was great.

Provider Response

Thank you for your review! We appreciate you taking the time to share your feedback with us. Have a great day!

Laura

5

July 3, 2019

I am a friend or relative of a current/past resident

Solstice Senior Living at Rio Norte is very good. It's a lot better than where my mom was before. My mom's room is very nice and she has access to use the washer and dryer. It's a one-bedroom with a kitchenette, living room, and lots of closet space. We're also paying a lot less there than the previous place she lived. She has cable TV included. The people have been very nice and my mom is very happy. She also says the food is great. For the first month that a resident is there, family members could eat free with them, which was amazing. They've been nothing but professional and very caring for my mother.

Provider Response

Thank you for your review! We appreciate you taking the time to share your feedback with us. Have a great day!

Reviewer#JE040719

4

April 19, 2019

I visited this facility

Solstice Senior Living at Rio Norte was very pleasant and everything was fine. The facility was very clean and the man who took me on the tour was nice.

Provider Response

Thank you for your review! We appreciate you taking the time to share your feedback with us. Have a great day!

Jan

5

April 2, 2018

I visited this facility

Solstice Senior Living at Rio Norte is clean, bright, and cheery. The director was very kind. I saw 1- and 2-bedroom apartments, and they were clean, light, and airy. The place has nice landscaping. What impressed me was if you attend activities there, you get points, and once a week, you can cash in your points for toilet paper, soap, or things that they have out, and I thought that was really unique. The people seemed very friendly. My first impression was very favorable.

Provider Response

Thank you for your review! We appreciate you taking the time to share your feedback with us. Have a great day!

Talaya

5

May 6, 2017

I visited this facility

It was nice, and I liked it. My father just didn’t want to move in because he kept thinking it was a retirement home, and I tried to tell him it wasn’t. The people were nice. The rooms were clean and an appropriate size for one person, but you would have to bring your own furniture. The grounds were beautiful. They were eating dinner when I went, and the food smelled delicious. They actually have a nice menu, and they give them a menu instead of just telling them that there is one set menu. The place was beautiful. They have a calendar each month of all the activities that they offer for the elderly to come out and do. They have exercise classes and fun things; they have a lot to keep them active.

Provider Response

Thank you for your review! We appreciate you taking the time to share your feedback with us. Have a great day!

Ed186221

4

March 30, 2017

I am/was a resident of this facility

I like it here. I like the idea of 3 meals a day, and I don’t have to cook them. I like that the staff stay out of my life unless I need something. My room looks like a hotel room with a small refrigerator, very small sink, a bedroom, a bathroom, and a living room. We have exercises 3 times a day. We have bingo and card games, and we play with little balls rolling on the floor.

Provider Response

Thank you for your review! We appreciate you taking the time to share your feedback with us. Have a great day!

John616072

5

February 23, 2017

I visited this facility

It was very clean, and they had all the things that I would be wanting; we're going to utilize that one. They were very professional and courteous. They had a chart that showed movies, games, and arts and crafts -- things that I enjoyed doing -- and they seemed filled and booked up all month.

Provider Response

Thank you for your review! We appreciate you taking the time to share your feedback with us. Have a great day!

Michael B 14

5

August 31, 2016

I visited this facility

This one of the few facilities we visited that the residents seemed to be happy to be alive.

Provider Response

Thank you for your review! We appreciate you taking the time to share your feedback with us. Have a great day!

Earl7

4

December 9, 2014

I visited this facility

We spent one afternoon here. The staff did a good job in accommodating us, and that was really nice. They were really first class in everything that they do. The rooms are spacious. This facility is more livable. All the things around it are easier to get to.

Provider Response

Thank you for your review! We appreciate you taking the time to share your feedback with us. Have a great day!

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Costs for Solstice Senior Living at Rio Norte in El Paso, Texas

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$1,946

Starting Price

Services and Amenities of Solstice Senior Living at Rio Norte in El Paso, Texas

Costs

  • All Inclusive Rent
  • Rent Plus Care Fees
  • Entry Fee Cost: 2600

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Dining Extra: Private dining room

About Solstice Senior Living at Rio Norte in El Paso, Texas

Independent living is just that, you live independently enjoying the company of your friends and neighbors while we provide the convenience of restaurant-style dining, housekeeping, laundry, transportation services and much more. We believe you have earned the right to a care-free lifestyle. Let us do the daily chores so you can do the daily fun!

Map of Solstice Senior Living at Rio Norte

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