Town Hall Estates Arlington

Moved my mother here after a nightmare experience at Arbrook Plaza. Best decision ever!! Again I recommend to families to do their research. People here really care and do their best!

My Dad has been in Town Hall Estates for 4 months so far. I can't say enough about the high quality of care that he is receiving here. The staff is truly wonderful. The administrators are knowledgeable, understanding, kind and caring. The nursing staff and aids go well above and beyond in taking care of the residents and in communicating with the family on everything that is going on. The cleaning crews do an excellent job in keeping everything clean and shiny and sweet smelling. The facility itself is very pretty, the halls are wide and well lit and the outdoor courtyards are well maintained and pleasant. The food is really good and the menu is changed often, not repetitious.

I wanted to say thank you to the staff who took care of my mother until her final day. They treated her with warmth and friendliness. Once again thank you guys for all you do.

Very caring to my mother for over three years. Love everyone here!

My father is allowed to stay in bed with the lights out because they don't bother with encouraging him to get up. He has gotten weekend in the 3 weeks he's been there. There are no patient phones and no Cable TV nor will they allow Cable TV. The forced my dad to sign a waiver because he was eating pureed pleasure food like the doctor said he could but the therapist overrode the doctor's orders and since he has that in his file now no one else will accept him! Very rude administration!

This is not the place to put your loved one if need anything more than a sub-par babysitter. They have good intentions, but they are not capable of handling anything even remotely medical aka "skilled" ~ My father went there simply to get stronger after a heart procedure at MCA and by day 7, he had a UTI, by day 14, he had lost 10 lbs, was severely dehydrated, malnourished, had a new bed sore to add to 2 that they exacerbated all to LEVEL 3, and had MRSA. By day 20 (4 days after they have a "care plan" meeting with me where basically they report to me how terribly they cared for him by going over their own results), they kicked him out aka "discharged" him because his medicare insurance no longer was paying their bill. If anyone doesn't see the blatant injustice in how they made him sick-er to the when all they were supposed to help make him stronger...

Mom was at Towne Hall Estates Arlington, and it was a good facility, but Mom progressed more quickly when we moved her in there, and she needed a locked down facility. The rooms are very nice, and I have no complaints with them at all. In fact, my step-father might go back there if anything happens to Mom.

Mother had Alzheimer's and was in Town Hall Estates and she passed away last December. They were really good. They took care of her as best as she could be taken care of. We had meetings every three months for her evaluation so they tell me how she was doing. She had to have her food pureed because she had trouble chewing and the food that I saw was okay. Most of the staff that worked there had been there for a while which to me was a good thing. The facility didn't smell when you walked into it. They always decorated for Christmas and Thanksgiving. They would hang stuff in the ceiling and on the walls and they'd decorate the area where they ate. I went up there a couple of times on Sunday mornings and they'd have different groups come in and they have a little church service and singing. They had a beauty shop there, too.