Country Village Care

APOwell

Not sure how there are ANY positive reviews. My mom was sent here for short term rehab. The nurse/ med techs were awful! They told her that they would not help her to the bathroom and that she needed to use a diaper. A couple of days later, I walked in (unannounced) to a nurse scolding my mother in the bathroom; standing over her in her wheel chair. They talk to the patients with no respect of dignity. They only checked her blood sugar one time the entire week she was there. Her health quickly declined; she told the staff for days that she was having a hard time breathing. NOBODY listened. I finally made the call for the doctor to send her to the hospital and SO thankful I did. She had severe pneumonia (her O2 sat was low 80's high 70's) and her blood sugar was 560!!! Will not send her back and you should not send your loved one there either!

Judy

My husband is in Country Village Care and it's great. They're good and friendly people, they serve good food for the residents, and they take good care of them. The food is good and there's plenty of light in the rooms. The staff is very friendly and helpful and they have lots of activities like bingo, playing cards, and dominoes. There are lots of things going on all the time and they have a good barber shop. The living atmosphere of the place is very comfortable and has been remodeled.

Mitzi

I was at Country Village Care for rehab. The staff was so nice. The food was good. It was real pretty. They had remodeled it in the last couple of years, so it looked real nice and fresh inside. I just had a standard room with two beds in it. Each person in the room had their own TV and remote. It had a full size bathroom with a sink and a walk-in shower. Everything was wheelchair-accessible. Each person also had their own closet, four-drawer tall chest, a nightstand, and a lamp over the nightstand. They had a big dining room and smaller living room that was really nice and cozy. It had several sofas and nice comfy chairs. The physical therapists were all real nice, too. The only thing I noticed was they were not strict on salt when serving food (I'm on a sodium-restricted diet).

Janice

We had my dad in Country Village Care. He passed away in December 2020. I like the nurses. They were kind to him. I like the way that the facility is organized in pods, where people in one certain area eat together in their little area. They had lots of activities for the seniors. I was not pleased with the rehab portion, though. My dad had dementia. We took him there because he had had sepsis. He was recovering from sepsis, and he was on a high-powered antibiotic that made his dementia worse, but whenever I told people that, they didn't believe me. If he did not improve for the therapists, then they considered him to not be improving. When he went into the facility, though, he was unable to get out of bed at all, unable to use the toilet, and unable to do some things like that. He got to where he could stand, get into the wheelchair, and transfer himself to the toilet, but that didn't count because he didn't do it for them. Medicare was no longer going to pay for him to stay there because this therapy couldn't show him as improving. They told me that, and I wasn't happy about it, but then they expected me to know that that I had to have another place for him or another arrangement made for him the very next day. They did not say that clearly to me, and so I got there the next day and the nurses said, "Well, he's checking out today, isn't he?" So I filed something against that decision and was able to keep him there another day or two while I made other arrangements for him.

MarleneH

As beautiful as the facilities are in the Memory Care Unit, it is the employees that work there that really impress me! I have never seen such caring and hard working people! They truly take an interest in all of the residents there and treat them as if they are one of their own family members! I am there most of the day, and am amazed at how much they know each person that they care for and make sure that they are not only given what they need, but they do their best to make sure that they are happy! And they always have smiles on their faces, no matter how tired they must be! You can always find nice facilities, but, IMO, the staff is the most important thing when looking for a place for a loved one, and Country Village has sure done a great job!

Sylvia305342

I went to Country Village to visit a friend who likes it very much there. There is a lot of space to have family, like a gathering area, and I can go visit him and take him out. They have a nice yard in the back where they can take them in a wheelchair for walks, which he really likes. I’ll probably give it a 5 from what I’ve seen when I walked in and how it is outside. There are trees and a park for the kids. There’s a park across the street, too. It is a newer place too because it’s been remodeled probably a year ago, and it’s fairly new now. The dining area has a lot of tables and places to visit with family. They have little visiting rooms where they can sit and play cards. He likes to play dominoes and cards.