Morning Pointe of Hixson

In August of 2011, my sister and I were forced with the incredibly difficult decision as to what to do with an ailing father who had much earlier been diagnosed with Dementia - Alzheimer’s. We had done all we could have up to this point to allow our father to stay in his house including the hiring of sitters. Unfortunately, my father had reached a point in his illness where staying at home simply was becoming less and less an option for many reasons. During this time, my sister and I scheduled appointments and began touring approximately seven possible assisted living facilities in the Chattanooga/Hamilton County area. Our tour experience, probably similar to others facing the same point in life, was eye-opening. With no offense to any specific facility, there were two tours that we simply stopped within the first ten minutes. Whether it was the physical condition of the property, the perceived condition and care of residents, cleanliness, food choice and quality or some other factor, we simply knew very quickly that these facilities would not be appropriate for our father. During the same day of touring facilities, we visited Morning Pointe in Hixson, TN. Our first impression was very positive, from the minute we pulled into the facility parking lot.....the appearance of the grounds and landscaping, it was obvious to us that this facility was different from the others we had visited. The Morning Pointe Hixson facility appeared to be well maintained and up to date. The entire campus was well appointed, free of clutter and very clean. The management and staff were quick to welcome us and eager to show us their product and services. Simply put, the Morning Pointe of Hixson was clearly the finest and highest quality facility from all aspects that we toured. We also found it interesting that at that time, Morning Pointe was the only facility that we had toured that had a waiting list. It confirmed for my sister and I that other families had also seen and felt exactly what we had experienced! We moved our father into a two bedroom apartment at Morning Pointe in November, 2011 and we have never looked back or regretted our decision. After 2 ½ years, we can confidently say that they have consistently outperformed our expectations with their overall care of our father. The management staff is caring and attentive not only to the residents, but also to the resident’s families. They are always available for short or lengthy discussions that allow for an open and secure line of communication between families and staff. The Medical Management program, with RN’s being responsible for procuring and dispensing of our father’s medications, is a significant program that allows families like ours to have the trust that all of our father’s medicines and his overall prescription program is being handled correctly. Residents have a variety of choices of food to order at every meal and we continue to be impressed with the quality of the prepared food. Dessert is served or offered at lunch and dinner which makes the residents very happy. As a family, we have been very pleased to see how well and how much our father enjoys his meals at Morning Pointe, including dessert at both lunch and dinner!! Our father loves his apartment which we furnished with some of his furniture and personal belongings from his former residence. More importantly, our father feels very safe and secure at Morning Pointe and this fact alone is such a blessing to us and important to his overall health. Our father has been and continues to be a very consistent participant in a variety of activities that are being offered every day. Morning Pointe stresses activities and the Activities Director at the Hixson facility is simply fantastic! Whether it is in-house games, art projects, outside visitors who play music, sing songs, show off animals, etc. there is always something occurring in the Activities Room. Couple that with consistent outside activities such as “road trip lunches” to some great restaurants around our region or simply a driving tour, the overall activities program at Morning Pointe is fantastic. As a family, we love knowing that our father is active, engaged and not just sitting in his apartment all day. Simply put, my sister and I would highly recommend Morning Pointe of Hixson and have to many families. Additionally, we would also endorse the entire business and management platform that the Morning Pointe facilities ascribe to as quality and attention to detail are present throughout the entire Morning Pointe operating manual. The well-being of each resident continues to be the single most important thing to the entire Morning Pointe staff.

When it became time to move my Mother from out of state to be closer to me in Chattanooga, I toured numerous assisted living facilities around the area. When I walked into the Morning Pointe of Hixson, I knew it was the one. The atmosphere was warm and welcoming from the décor to the management team. Due to my Mother’s numerous health issues, she needs additional help with eating, dressing and bathing and we have been extremely satisfied with the level and quality of caring service she receives from the caregivers. The management continues to exceed our expectations with the activities and special events they provide for the residents. Morning Pointe is truly a friendly and caring community where both she and I enjoy.

I think Morning Pointe of Hixson was a nice facility. I enjoyed my visit there. For me, it looked good the way they run it. It was also a very clean facility. They have very nice gathering area. The environment looked good though more like an institution. The staff was very nice. They're good in how they treated me during the visit. They were accommodating and friendly.