The Cypress of Hilton Head Island

No communication with family when an issue occurs. Staff at Preston is "busy, and can't deal with a families question". The service is poor at best. I would never suggest this place to anyone that cares about their family member.

A beautiful, active community for those still able to care for themselves. As another reviewer mentioned, it is similar to a country club in social interaction. The caregivers and staff are also excellent. As my father has progressed out of the ability to care for himself, my opinion has dropped significantly. It is not a true continuing care facility as there is no assisted living accommodations except for adding in-home caregivers at the Cypress restrictive schedules, or move into the Preston Health Center, nothing more than a depressing nursing home. During the hurricane evacuations the past two years, although well organized for those still able to move and socialize on their own, those more fragile were given less than excellent attention. The requirement is for 24 hour care once in the temporary location, smothering my father's independence and emotional well-being. They were the last to be moved on the 6 hour journey, in ambulance type vehicles with no bathrooms or comfortable, stable seating. Unless your loved one has family in the community, when the enter the later years of their life, I do not recommend this as a viable solution,

We visited the Cypress of Hilton Head. I thought that the rooms were very nice. They had a lot of activities for the residents. The staff was really good and the food was excellent. Their facilities include a library and a computer area, the place was very well-done.

The Cypress of Hilton Head was excellent. The amenities were outstanding. The staff was friendly and accommodating. The dining area looked very nice. We only saw one apartment, and it was quite nice. They had athletic facilities, a swimming pool, three whole golf courses, and bike-riding paths.