LECOM Senior Living Center

Mary

My brother moved to LECOM Senior Living Center. He's living in a whole house that has three bedrooms. He's right now in there alone. He needed 24-hour care. He has a housekeeper and a nurse who comes in, and somebody does his cooking and cleaning for him. It's got a front yard and a back yard. Porches on either side. He's not allowed to smoke inside but he is allowed to smoke outside on the porch, which was a big thing for him too. He couldn't have any animals so he had to get rid of his cat. When you first walk in, you walk into this great big kitchen that has everything, a stove and a refrigerator. These people also go grocery shopping for the residents. They just asked him what he would like to eat and they went grocery shopping for him. Then came down to the little hall and there's a door to the basement. On the right side, there's a bedroom that has a little closet, a smaller bedroom and then you come out of that, there's the bathroom. There's a great big living room, with 55 inch TV on the wall. Cable and internet are included. Everything is included in his rent. He pays $893 a month. There's a bigger bedroom which they just moved him into because the other guy wasn't coming back. There's a basement downstairs, a big basement, and a garage that he can store his stuff in. It's a nice house. Hardwood floors. It's a beautiful house. I've met some of the staff. They come in and they play games with them and play cards and do things with them. They did some kind of crystal thing the other day. He likes it.

NRG

My father was a resident at LeCom Senior Livg. He told me he was so miserable there. We wanted to move him and we’re about to then He passed away on Sept 24. We tried several times to pick up his belongings and we were told each time. That they couldn’t find his stuff 3 days later. We were “allowed” to pick up his things. His wallet was empty and now his credit card bill has several cash advances that were taken out with his credit card and online gambling charges. Clearly someone stole his credit card and used it to take money out and gambling. The man died on Sept 24. The charges occurred Sept 27 and 28. And his wallet was empty when we finally were given his stuff 3 days after he passed. I find it very strange that the staff mysteriously couldn’t locate his belongings. Would never refer anyone to this place.

Butterfly91

I was in my room and asked to be pushed into the bathroom so I could do my business and the nighttime nurses aide was not at all nice to me she was very very rude saying can’t you wheel yourself into the bathroom and I heard you can bunny hop into the bathroom and your giving up is that it blah blah blah and she banged my bad leg against the toilet a couple of times her name was Kelli she’s short and works at night I hope you guys never have to endure her care worse nurses aide everrrrrrr!!!!!!!

PatientNoMore

First and foremost I will preface this by saying on the outside as well as inside Lecom facility itself is beautiful. The private rooms are wide and spacious, it's well decorated, and exceptionally clean! However beauty is only skin deep... What you see is a facade. Lecom a facility that owns numerous colleges in Pennsylvania New York as well as Florida and also owns their own radio station bowling Alley theater and multiple other endeavors seems to fall short when it comes to actual care. Making money off the patient base seems to be their main focus. Providing actual quality Care not so much in their game plan. Staffing only two aids on first shift and one aid on second shift with units that has up to 18 patients. this is the equivalent of 9 patients per aide on first shift and all 18 patients per on night shift. Keep in mind these AIDE S are running the entire show for 12 hour shifts, having to toilet, shower, feed, provide restorative care, dress, intend to just basic needs of each and every patient, all 18 patients of varying capacity most of us completely disabled, a lot with Alzheimer's and dementia. do you think the care would be exceptional with this kind of staffing? Nearly impossible. Try taking care of your loved one with just two people. This is why most of us leave our loved ones and facilities such as Lecom with hopes that they will be provided with better care, care that we could not provide at home, but now take the same amount of staffing that we could do at home to people and apply it to a ward full of 18 people and as you see their needs being met as well as their quality of care will be greatly deteriorated. Also each ward has one LPN per shift without any RN's on the floor which means if anything should incur in which a nurse would be needed you will see a staff member leaving the floor in search of an RN which usually there is only two to three on first shift and two on second shift. The search to find an RN to remedy the situation at hand could take anywhere from 30 minutes to an hour. Now imagine you are on hospice and you are in pain imagine your pulse is up 2 161 beats per minute your heart about to explode finding an RN that can provide the medication essential to lowering these beats and mitigating the stress put on your heart that's an hour at best that's an hour we are hardest struggling while they attempt to hunt down and r n 1 of 3 or 1 of 2 that are delegated to be split among the 8 wards. This is unsafe staffing. If you are sending your family member to die here they will not be dying with dignity they will be dying and agonizing pain. If you are coming here to be rehabilitated expect to be left in pain waiting ringing your call though hoping that one of the two aides gets around to you before you wet yourself. if you are here with Alzheimer's and dementia just be happy that you won't remember the experience as chances are these overworked AIDS and LPNs will not remember you especially in the scope of having to take care of 18. These are not superhumans is a regular human beings attempting to provide care. this care cannot be meant when the administration keep staffing at such a bare minimum. They staff below what is needed. They staff just enough to meet the requirements so that they are not written up by the state. This is not quality Care. This is funneling money, running a racket based on human lives. Yet they own radio stations, a bowling alley, a theater all while putting on a dog and pony show so that they can steal your loved ones money and reinvested in their facility. Don't be fooled by the cleanliness. Some things are illusions. Beauty is only skin deep and the cleanliness of a facility means nothing when the staffing is as poor as Lecom. Think twice and do your research before you invest your life or your loved one's life or put their care in the hands of this place. And if you do have family here stop by and pay attention. Take a look at what's going on. And ask yourself could you and another person do this and provide the type of care that is needed for all 18 patients? Does this workload look correct? And then look at the finances Lecom has in their backing. and take a look at where they are applying their finances and what they are funding. Because they're not funding patient care.

Patricia

LECOM Senior Living Center was beautiful and new. It had a cafe, and snack stations on each floor. It was high rise and very modern, and the rooms were all private. It was definitely beautiful, modern, and new, but to me, it looked sterile and blank. It didn't have a homey feel. They had common areas that had coffee and tea, but I didn't see any residents up and about. The staff seemed a little disorganized. We had an appointment, but nobody seemed to know that we were coming. I didn't find the staff very helpful. The guy who gave us the tour seemed to be more interested in talking about his different jobs in life and really wasn't able to answer a lot of questions for us.

Caring108040950

I pick Millcreek Manor for my mom and dad because it is a learning institution and part of the LECOM (Lake Erie College of Osteopathic Medicine) Health Service System. They have several student nurses and interns that visit the facility as well as the doctors. It is attached right to the hospital. So if they have to move into a hospital, it is not a matter of transporting them to another location; they just can actually wheel them on their bed, if necessary, right into the hospital's emergency room or anything of that nature. It is extremely clean. There is only 50 beds in the unit, and they will be moving to a new unit towards the end of June. They will have 120 beds in them. They will have local communities of 18 patients per family and take care of them as such. They are very caring, and they do a good job.