Providence Place Senior Living of Dover
3377 Fox Run Road, Dover, PA 17315
Featured Review
5
|
December 23, 2022
Providence Place Senior Living of Dover was excellent. Our experience was wonderful. They took very good care of my husband's grandmother. They had lots of activities for her to do. The rooms were very nice. I didn't have any issues with any staff there. We had Christmas cookies. They had a Christmas party. She never had any complaints about the food. She always enjoyed their options there. At first, going into a place like that, she was not happy, but this time, we had to call her to go visit her because she was busy. The condition of the facility was above average. They got what they paid for.
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About Providence Place Senior Living of Dover in Dover, Pennsylvania
Quietly hidden just outside the hustle and bustle of York city lies Providence Place Senior Living of Dover. Our community is easily accessible from both Route 74 and Interstate 83. In the peaceful country setting, residents enjoy all that small town life has to offer, with large cities like York, Harrisburg, Lancaster and Baltimore all within an hour�s drive.
The charm of our retirement community is its unique combination of quiet, single-story residential living and our incredible proximity to the best attractions central Pennsylvania has to offer. We love that it is just a short distance to visit boutiques and stores, restaurants and cafes, and the Central Market in York for fresh produce and baked goods. Each September, we look forward The Great York Fair coming to town.
Offering Independent Living, Personal Care and two levels of Memory Care. Our Connections Club offers transitional care for early stages of memory loss and our Connections Neighborhood offers living and activities in a safe environment.
Location Highlights:
- Independent Living, Personal Care and Memory Care with three daily meals
- Gorgeous park-like setting with walking paths and gazebos
- Library, Exercise Room, Caf� and Gift Shop
- Beauty and Barber Shop
- Computer access and free Wi-Fi
- State-of-the-art therapy suite offering occupational, physical, and speech therapies
- Nurses on-site 24 hours a day
- Free transportation to medical appointments
- Close to York Galleria and West Manchester Malls
- Freshly prepared meals served by friendly staff in a dining room with beautiful views of the outdoors
- 7-day-a-week activities program including musical entertainment, outings, social hours, card clubs, and exercise classes
To learn more about this provider�s license and review other available state reports, please visit:
Pennsylvania Department of Human Services Provider Directory
Services and Amenities of Providence Place Senior Living of Dover in Dover, Pennsylvania
Dining
- Communal Dining
- Guest Meals
Health Services
- Skilled Nursing
- Medication Reminders
On-Site Services
- Religious Services
- Veterans Affairs (VA) Aid Assistance
Pets
- Pets
- No Cats
Transportation & Shopping
- General Transportation Services
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
Outside Amenities
- Garden
Specialized Staff
- Nurse on Staff (Part time)
Staff Training & Qualifications
- Staff trained in memory care
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
Languages
- English spoken
Parking Options
- Parking Lot
Therapies
- Occupational Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
Financing & Payment Options
- All Inclusive Rent
- Rent And Care Fees
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Reviews of Providence Place Senior Living of Dover in Dover, Pennsylvania
Jacqueline
2
|
December 10, 2023
My mother-in-law is a resident of Providence Place Senior Living of Dover. When she was in the regular assisted living area, it wasn't bad. But now we're here in the memory care, they're not doing what they said they would do. They're not making sure she's getting a bath, not making sure she gets her teeth brushed. So, there are a lot of not good things. The staff in the memory area, I just see these girls sitting around on their phones. When you have 40 to 45 people in the memory area, when do you have time to sit down there on your cell phone? They're always saying they are short-staffed, but you can't get your job done if you're sitting on your cell phone. We go over on Friday, and we're there for five hours now. The memory people there, I rarely see them involved in any activity. They bring over the people from the house side and do activities over there. Most of the time when we go over there, we see them lying there sleeping or passed out. They're all wet, and all peed up, laying there on the sofas and the chairs. The residents think I work there when I go over, they're always asking me for help. I've seen the food and I'm not too impressed with it. My mom has a lot of choking issues, we've had her have speech therapy and everything. Now they have to grind it all up. When she was on the house side, it wasn't too bad, it was okay. I used to go there and have lunch with her before on the house side, and they had hot dogs and soup, which isn't bad for lunch. Now, over on this side, I don't think you should serve people that have swallowing issues and can't eat food, dried up potatoes, mashed potatoes. There should be some gravy on there for them to take it down. It isn't that bad of a place. It's just the care that they're doing for Mom. One thing that irritates me that happened these past couple of months. They don't even have their soap back there to wash their hands. My mom had poop on her hands and there's no soap in their bathrooms to wash their hands. They have it all locked up in a cabinet. Their toothpaste is all locked up. I even took wipes, and they are telling me she can't even have wipes for her hands. How do you get the poop off? They need to have better training and find people that do care about these people because these girls that they have over there in that area, they're lazy. They do not care. I mean, when we go to work in these places, you have to have a little bit of empathy for these people. There's this one lady, if you don't see her walk in the hall, she could be up to something. She has been stuffing stuff down her toilet and flooded the whole three rooms there. It smelled so bad. The staff doesn't keep an eye on her.
Holly
5
|
December 23, 2022
Providence Place Senior Living of Dover was excellent. Our experience was wonderful. They took very good care of my husband's grandmother. They had lots of activities for her to do. The rooms were very nice. I didn't have any issues with any staff there. We had Christmas cookies. They had a Christmas party. She never had any complaints about the food. She always enjoyed their options there. At first, going into a place like that, she was not happy, but this time, we had to call her to go visit her because she was busy. The condition of the facility was above average. They got what they paid for.
cindyanntodd
5
|
April 25, 2022
Mom was a resident in assisted living at Providence Place of Dover for about 2 years when the Covid 19 pandemic began. During that difficult time when we couldn’t visit, the staff members worked diligently to keep us informed of Mom’s general health and changes in her dementia. During that time, at the staff’s recommendation, we moved Mom into memory care to ensure that her needs were met. Once we were able to visit again, we met many of the staff and were always impressed with the care Mom received and with the staff’s response to our questions. We so appreciate every member of the staff at Providence Place of Dover and thank them all for their effort and support over the last few years. We are saddened that government regulations required us to move Mom to skilled nursing care in another facility. We would highly recommend Providence Place of Dover for assisted living needs.
Patti
5
|
April 19, 2022
My mom has been at Providence Place Senior Living of Dover for less than a month now. She's in their assisted living and the place is clean, the facility is nice, and the staff is nice. Her room is a good size, has enough storage spaces, and is perfect for what she needs right now. My husband's grandmother lives there, too, so I've been through the entire facility. My mom doesn't like anything but the food seems good. I've seen it and my husband's grandmother likes it too. I believe there is a library, a couple of common spaces where you can have your family to eat with or whatever, and a fitness room in there. They have some nice outdoor spaces too like patios and that kind of thing.
C.G.
5
|
December 9, 2021
We have found Providence Place Senior Living of Dover for my mom where she is pretty much getting settled in. She's been in their assisted living for about a month now. The staff was wonderful and they were so nice. It's always been very clean, it's very warm and inviting, and it feels homey for the people that are staying there. My mother loves the food and that was one of the things that we were very concerned about. She wasn't eating very well when she was at her own place so that was one of the things that we were hoping for, that she would like the food there. Every time I go in to see her, she tells me about how good the food was and how much she likes it. They offer a lot of activities, but my mom doesn't join in a lot of them. She's not a joiner but they offer a nice selection. I know they have bingo almost every day. I think today they had a culinary class where they made cinnamon bites in the shape of a Christmas tree. They also have a happy hour, they have trips to the local shopping centers, and they have chair yoga. The price was very much competitive with other places that I looked at.
Extremely Frustrated
1
|
November 2, 2020
Keep raising rates, under staffed, good staff overworked, ther stre a few excellent nurses/aides but alot of lazy ones, food quality not as good as it was. Management & some staff can be very snippy don't like it when your a hands on family member.
skittles26
2
|
June 9, 2019
This facility may look nice and some of the staff are pleasant, but my issue is with the girl named Abby who does medications. She is not friendly at all, is borderline rude to the residents. Overheard her telling a woman that if she didn’t take her meds, that it wasn’t her problem. Seriously considering moving my relative because of this woman. I do not want her around my family!!!
Tammy
5
|
January 31, 2018
My parents have moved into Providence Place of Dover. The communication is outstanding. The staff is on top of everything. You ask for something, and either they have it available or they get it. The staff members are very friendly with my mom and dad and make them feel comfortable. In the dining area, they have family-style seating and they automatically start serving them. They take her meal requests two days before. The food is very good with a nice variety. There is also an area where, if we have dinner or lunch on the weekend, we could sit together with my parents.
scoganz
5
|
June 7, 2016
My parents have both been in the Dover facility for 3 years, During this time they have made improvements to the facility and have made staff changes that I think have made Providence Place a much better place. There is always activities and even bands or solely musicians that come in and the residents "pack the place" to hear them. The staff goes over and beyond to work with people and their families to provide a really great living experience.
Old Bill1
4
|
February 23, 2016
We hit several places and zeroed in on Providence Place. It is assisted living and nursing care; right now, my mom is in nursing care. The staff members are very friendly and helpful. The rooms are nice and sizable. The dining area is comfortable, and they have very good food there. It is restaurant-style, so you have options on the menu. The overall atmosphere is friendly, comfortable, and homey. They offer a variety of activities, like bingo and crafts, and outside musical, etc. groups come in for entertainment. Some of the residents actually play the piano, so there’s always something going on. The only problem we had was we moved my mom from outside the area to Providence Place, so she lost her primary care physician and had trouble coordinating to get a new primary physician.
Kathy71875950
5
|
October 23, 2013
Mom has moved in to Providence Place in September. The facility is very clean and well kept. The staff is very caring and very friendly. They keep the residents quite busy. They have music, programs, games and religious services. The room is like a small hotel room. It has a little microwave and a refrigerator but it doesn't have a regular kitchen. I have not eaten there but I've been there when the residents did eat and it seems that it's very ample portions and mom has said that it's good. The residents there seem happy.
Diane30
4
|
July 12, 2013
Providence is more of rural area and my mom is kind of a country girl, so we thought she would be more comfortable in that type of setting. The atmosphere and the cleanliness of the place is what impressed me most. For activities, residents would get to go for a country drive at least once a week. Also they have a trip every week to go to a grocery store or a department store. They also have exercise classes, bingo, etc., just almost anything to fit anything someone would like to do. From the time my mom stayed there, she is a changed person and she has adapted well. She said that she would not want to go home again. She is very content to where she is, so we're very pleased with that. The staff is very caring, helpful, and very concerned to their residents. We are also very pleased with them. Also the food they serve there is excellent.
Caring060703
4
|
June 19, 2013
In Providence Place of Dover, the staff is helpful. There is always someone there to take care of my mother in law 24 hours a day and 7 days a week. They also have a lot of activities for her, though she hasn't participated in a lot. She has dementia. The room that she is currently in right now is spacious enough for my mother-in-law.
Caring280
5
|
July 24, 2012
Very clean, safe and comfortable home. We were very pleased with the owner and the staff. The home smells very good with fresh cooking lunch or dinner, no unpleasant odors whatsoever. All bedrooms were tidy and clean, no visible dust, fresh flowers are in every room. Residents look and sound happy and well take care of. Good home to be in.
Izlude
4
|
June 22, 2012
The facilities are very nice, and offer a range of help options from completely independent living to highly supervised living, even a dementia wing. It is a Christian based company so there is a great deal of fellowship provided for the residence which in my grandmother's case was very helpful in the transition from her own home to an apartment in this facility. The grounds are well kept and attractive. The staff is somewhat transient (high turnover rate), but to my understanding this is quite common in this type of care facility. The staff that has been there longer has many connections with the residents and are always friendly to visitors as well. The facility is also very interested in having families involved, even sponsoring holiday parties and summer picnics to create situations where families are more likely to visit the residents. This provider was very helpful as my grandfather deteriorated and it became necessary to increase his care and supervision. They were able to do this without infringing on my grandmothers independence. They even took charge of coordinating transportation for my grandmother once my grandfather needed to transfer to a skilled care facility.
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