Elite Care at Fanno Creek

Offers Assisted Living and Memory Care

8 Reviews

$$$$

12353 SW Grant Avenue

Tigard

97223

Elite Care at Fanno Creek

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3.8 8

Anonymous 2018-04-18 I visited Elite Care at Fanno Creek. The care seemed nice and the people were very pleasant. The staff members seemed nice. They showed us a pleasant, adequate one-bedroom apartment with a bath. It's a corner unit so it probably got the most light you're going to get in the place; that's why I put a deposit on it. They had different activities, but I was more interested in the living conditions, their food, and medical care because my husband needs quite a bit of care. The dining area was pleasant, more casual, and more homey. It was like someone's family patio, which was a nice feeling. They have benches to sit on and a big table to eat on. They mentioned activities in their catalogue; they were nice. They also take people for outings. I visited this facility

5 3 1

StevenE 2017-08-06 Great place, caring staff... they do a difficult job with care and compassion I am a friend or relative of a current/past resident

5 5 1

Tim45 2016-05-10 Fanno Creek (Elite Care at Fanno Creek) is an older facility that seems to have a very experienced, flexible staff. We like the layout of the facility the best. The rooms are all around the edge and a very large community area is in the middle, so there aren't any halls to get lost in. When you step out of your room, you’re in the main community area. Fanno Creek seemed to be the most flexible with diet. They said that the kitchen is open 24 hours a day, and for memory patients that’s important because their time schedule can get all out of whack. If they want something in the middle of the night, then the chef will cook it for them, so that seems attractive. The cost was very reasonable. The reason why we didn’t go with them is because they’re rather far away from us, but other than that, we really liked the facility. I visited this facility

5 4 1

Debra124355250 2016-05-10 Elite Care did not have any written information to give to us and the staff member that was supposed to meet us wasn't there. I did not like the facility very much and thought it was very mediocre. They did have someone gave us the tour, but the staff member got confused. The place was just OK, not great. I would not put my mom there. The rooms were small as I recall. I think they had several activities, like bingo and church. I visited this facility

5 2 1

CarolIIHOV 2016-05-10 I visited Elite Care. I thought the rooms were nice, but when we walked into the place, I thought it was disgusting. Where you go up the elevator was ugly-looking. I didn’t like this facility at all. They didn’t have a reception area. I didn’t like the dining area, which was just one big table with a kitchen around it. It didn't look like there was anything for the residents to do. I was very disappointed. I visited this facility

5 3 1

anonymous reviewer10 2016-02-15 Elite Care was clean, gorgeous, and seemed to have a lot of good amenities. The staff was helpful in getting my mom around to her day-to-day activities. I am a friend or relative of a resident

5 5 1

Bill106716850 2015-05-06 Elite Care was referred by Caring.com and by far was the best one. It was more like a home. They have 24 rooms in a house in two halves of the facility, so there’s a total of 48 rooms. The rooms are OK. The way they approach care is different. Everybody eats their meals together, and the chef cooks in front of you. You can talk to the chef, it’s all open, and the rooms kind of feed into the dining/living room area. No matter what stage the Alzheimer’s spouse is, the other one stays with him. The grounds are much more user friendly, they’ve got chicken around, and they have a huge garden. I think it was very different from the ones I’ve been to. I visited this facility

5 5 1

A Gerontologist 2011-08-30 Fanno Creek, like its sister facility in Milwaukie called Oatfield Estates, has an interesting story. The owners were quite the darlings of the person-center care movement, which was strong in Oregon about five years ago. The couple"”Bill Reed and Lydia Lundberg, were looking to find a place for a parent, so they built their own facility"”with the goal of creating the kind of place they would like to live in themselves. They also created a technology that would allow family members to get updates and status reports online from anywhere in the country, even checking their whereabouts and activities and vital signs. As part of this electronic monitoring, a bell is activated when a resident tries to leave or rings a call button"”and there's also a record of how people responded and how long it took. Actually, very few people do it, but it does give some people peace of mind. The owners are also very interested in green and sustainable"”all the facilities are LEED-certified. The care concept is like roquefort dressing: people love it or hate it; there is no in between. The ones who are unhappy with the care feel that the staff isn't adequately trained in memory care, that the facility is understaffed and not well maintained. The idea was to give a high level of attention to people with memory care issues and improve the quality of their lives to extend them. But the facility is not licensed as memory care facility"”only as a residential care facility, which means it doesn't need to comply with some of the more stringent staffing and building safety requirements. Fanno Creek is the second facility Reed and Lundberg built, and it is also not licensed for memory care. It includes the electronic monitoring, but only two houses, with one central kitchen. To be green, they have installed Astroturf on the grounds to conserve water instead of groundcover or grass, but the look ad feel of that is offputting to some. The construction is funky"”which is not in keeping with the high cost. The food is good and mostly organic and fresh"”and effort is put into it. The staff does a nice job with the residents and tries to find out who they are and what would work for them. But the staffing seems light, given the care needs of the residents. With Fanno Creek, there is a feeling that the owners are resting on their laurels, but have not adjusted to what works and what hasn't"”and they haven't evolved. I visited this facility

5 3 1

12353 SW Grant Avenue, Tigard, OR 97223

Call (800) 385-2527

Elite Care at Fanno Creek (800) 385-2527

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Reviews of Elite Care at Fanno Creek

8 Reviews Write a review

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Assisted Living Reviews for Elite Care at Fanno Creek

April 18, 2018

By Anonymous

I visited this facility

I visited Elite Care at Fanno Creek. The care seemed nice and the people were very pleasant. The staff members seemed nice. They showed us a pleasant, adequate one-bedroom apartment with a bath. It's a corner unit so it probably got the most light you're going to get in the place; that's why I put a deposit on it. They had different activities, but I was more interested in the living conditions, their food, and medical care because my husband needs quite a bit of care. The dining area was pleasant, more casual, and more homey. It was like someone's family patio, which was a nice feeling. They have benches to sit on and a big table to eat on. They mentioned activities in their catalogue; they were nice. They also take people for outings.

Provider Response

Thank you so much for your kind words. I am pleased that you were able to visit our community, and had a pleasant, informative tour. Spring is now in full swing, and our garden, along with outside activities, are going to be more frequent. Don't forget to tell your friends and family about us, and/or invite them to some of our fun activities. Can't wait to see all the new faces this season will bring.

August 06, 2017

By StevenE

I am a friend or relative of a current/past resident

Great place, caring staff... they do a difficult job with care and compassion

May 10, 2016

By Tim45

I visited this facility

Fanno Creek (Elite Care at Fanno Creek) is an older facility that seems to have a very experienced, flexible staff. We like the layout of the facility the best. The rooms are all around the edge and a very large community area is in the middle, so there aren't any halls to get lost in. When you step out of your room, you’re in the main community area. Fanno Creek seemed to be the most flexible with diet. They said that the kitchen is open 24 hours a day, and for memory patients that’s important because their time schedule can get all out of whack. If they want something in the middle of the night, then the chef will cook it for them, so that seems attractive. The cost was very reasonable. The reason why we didn’t go with them is because they’re rather far away from us, but other than that, we really liked the facility.

May 10, 2016

By Debra124355250

I visited this facility

Elite Care did not have any written information to give to us and the staff member that was supposed to meet us wasn't there. I did not like the facility very much and thought it was very mediocre. They did have someone gave us the tour, but the staff member got confused. The place was just OK, not great. I would not put my mom there. The rooms were small as I recall. I think they had several activities, like bingo and church.

May 10, 2016

By CarolIIHOV

I visited this facility

I visited Elite Care. I thought the rooms were nice, but when we walked into the place, I thought it was disgusting. Where you go up the elevator was ugly-looking. I didn’t like this facility at all. They didn’t have a reception area. I didn’t like the dining area, which was just one big table with a kitchen around it. It didn't look like there was anything for the residents to do. I was very disappointed.

February 15, 2016

By anonymous reviewer10

I am a friend or relative of a resident

Elite Care was clean, gorgeous, and seemed to have a lot of good amenities. The staff was helpful in getting my mom around to her day-to-day activities.

May 06, 2015

By Bill106716850

I visited this facility

Elite Care was referred by Caring.com and by far was the best one. It was more like a home. They have 24 rooms in a house in two halves of the facility, so there’s a total of 48 rooms. The rooms are OK. The way they approach care is different. Everybody eats their meals together, and the chef cooks in front of you. You can talk to the chef, it’s all open, and the rooms kind of feed into the dining/living room area. No matter what stage the Alzheimer’s spouse is, the other one stays with him. The grounds are much more user friendly, they’ve got chicken around, and they have a huge garden. I think it was very different from the ones I’ve been to.

August 30, 2011

By A Gerontologist

I visited this facility

Fanno Creek, like its sister facility in Milwaukie called Oatfield Estates, has an interesting story. The owners were quite the darlings of the person-center care movement, which was strong in Oregon about five years ago. The couple"”Bill Reed and Lydia Lundberg, were looking to find a place for a parent, so they built their own facility"”with the goal of creating the kind of place they would like to live in themselves. They also created a technology that would allow family members to get updates and status reports online from anywhere in the country, even checking their whereabouts and activities and vital signs. As part of this electronic monitoring, a bell is activated when a resident tries to leave or rings a call button"”and there's also a record of how people responded and how long it took. Actually, very few people do it, but it does give some people peace of mind. The owners are also very interested in green and sustainable"”all the facilities are LEED-certified. The care concept is like roquefort dressing: people love it or hate it; there is no in between. The ones who are unhappy with the care feel that the staff isn't adequately trained in memory care, that the facility is understaffed and not well maintained. The idea was to give a high level of attention to people with memory care issues and improve the quality of their lives to extend them. But the facility is not licensed as memory care facility"”only as a residential care facility, which means it doesn't need to comply with some of the more stringent staffing and building safety requirements. Fanno Creek is the second facility Reed and Lundberg built, and it is also not licensed for memory care. It includes the electronic monitoring, but only two houses, with one central kitchen. To be green, they have installed Astroturf on the grounds to conserve water instead of groundcover or grass, but the look ad feel of that is offputting to some. The construction is funky"”which is not in keeping with the high cost. The food is good and mostly organic and fresh"”and effort is put into it. The staff does a nice job with the residents and tries to find out who they are and what would work for them. But the staffing seems light, given the care needs of the residents. With Fanno Creek, there is a feeling that the owners are resting on their laurels, but have not adjusted to what works and what hasn't"”and they haven't evolved.

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Questions about Elite Care at Fanno Creek

What ongoing training does the staff receive in dementia care?

Becasue we offer personalized and inclusive models of care to our residents and their pets without regard to age, diagnosis, or ability our staff is required to attend monthly training, including and specific to dementia. Elite Care’s training program consists of a monthly curriculum for each staff member and role. Attendance is required and staff are scored on training outcomes to meet both company and state requirements for continued training and education.

Describe the overall population of assisted living residents at Elite Care at Fanno Creek. What is their average age? What are their favorite things to do?

The average age of our residents at Elite Care is 82. Some of their favorite things to do is walk around the scenic grounds, garden, do Tai Chi, and enjoy conversations with the community in our open kitchens.

What programs or activities does Elite Care at Fanno Creek offer to enrich residents' well-being?

Flexible and individualized accommodations like not separating couples that require different levels of care and our pet friendly policies that allow room and care to keep families whole. Nature-based approaches like our organic gardening options and community chickens keep our residents active and contribute to our farm to table meal program. Holistic wellness is offered via our weekly Tai Chi to support balance and strength training, in addition to diverse outings and daily activities.

What places are near Elite Care at Fanno Creek or within walking distance for assisted living residents to enjoy?

Elite Care at Fanno Creek is tucked away within a residential area and has 2 acres of gardens and walking paths. The quant downtown of Tigard Main Street is located under one mile and within walking distance.

What transportation services does Elite Care at Fanno Creek offer to assisted living residents?

Transportation is available to all residents. General outings regularly scheduled and individual transportation provided for personal and medical appointments.

What makes the chef or dining program at Elite Care at Fanno Creek exceptional? What kind of menu can assisted living residents expect?

Our unique build with our individual houses are intentionally small so that everything is in close proximity. Our kitchens are the heart of the home where our personal chefs cater to the specific dietary needs of our residents. Our chefs do not hide behind the walls of a commercial kitchen but engage with the residents while preparing home cooked meals. As gardening is part of our nature-based approach, we are also proud to promote farm-to-table meals with in season fruits and vegetables.

What safety features or security measures does Elite Care at Fanno Creek offer to assisted living residents?

Elite Care is a gated community. We have an electric car activated gate and keypad locks for the pedestrian gates. Our unique build with small communities also encourages personalized care and high staff to resident ratios. Our staff knows our residents routines creating a safe and intimate environment.

How does Elite Care at Fanno Creek keep residents' families informed about their loved ones?

Elite Care keeps families informed via the Elite Care Family Portal. Here carestaff regularly update each resident's profile with photos and information regarding health, medical and personal updates. Our community managers and executive director is always available via phone, text, and email. In addition, Elite Care communicates to families via family distribution list for any communication regarding policy changes, upcoming events, and other items. We also sent out a monthly newsletter and hosted monthly family nights.

What is the care staff-to-resident ratio at Elite Care at Fanno Creek during daytime and nighttime hours?

Elite Care has best in class care with an above average care staff to resident ratio. Daytime shift we have one care staff to every 6 residents. Our nighttime shift is two care staff to every 12 residents. We also have a full time Licensed Nurse on staff.

If Elite Care at Fanno Creek accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We offer personalized and inclusive models of care to our residents and their pets without regard to age, diagnosi, or ability. At Elite Care, there are no restrictions for residents and their pets. Indoors pets and their companion soak up attention in living and family rooms as well as nest away in their own suites. Outside Residents and their pets are free to enjoy the multiple acres of walking paths.

What ongoing senior care training does the staff receive?

Elite Care’s training program consists of a monthly curriculum for each staff member and role. Attendance is required and staff are scored on training outcomes to meet both company and state requirements for continued training and education.

How many staffers are on duty in the daytime and overnight?

Elite Care has best in class care with an above average care staff to resident ratio. Daytime shift we have one care staff to every 6 residents. Our nighttime shift is two care staff to every 12 residents. We also have a full time Licensed Nurse on staff.

What safety features or security measures does Elite Care at Fanno Creek provide to protect residents who wander?

Our unique design with small houses, high staffing ratios and close knit community ensures residents who like to wander can do so in a safe and monitored environment. Our high staff to resident ratio ensures our team understands our residents’ routines and our gated community ensures the parameter is secure.

What programs or activities does Elite Care at Fanno Creek offer to keep residents engaged? How does the staff engage residents' long-term memories?

Courtney brings 18 years of experience leading marketing and sales for Fortune 100 clients, including adidas, R.E.I, Oakland A’s, Google, and Apple. Most recently she consulted for adidas, creating a new retail organizational structure. She is extremely savvy in understanding both strategy and implementation of processes to drive daily results—essentially, the interplay between the tangible and intangible impact of systems.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Elite Care has full time Licensed Nurse on staff. Our Licensed Nursing Staff performs the assessments. Before moving in residents are evaluated, 15-30 days post move-in date are assessed again and from there on out, they are regularly evaluated each quarter.

What techniques does Elite Care at Fanno Creek use to support memory care residents during mealtimes?

Our unique build with our individual houses are intentionally small so that everything is in close proximity. Our kitchens are the heart of the home where our personal chefs cater to the specific dietary needs of our residents. Our chefs do not hide behind the walls of a commercial kitchen but engage with the residents while preparing home cooked meals. Care staff eat their meals with their residents side-by-side. This ensures our residents are continue healthy eating habits and fosters that sense of community and safety.

How does Elite Care at Fanno Creek keep residents' families informed about their loved ones' health?

Elite Care keeps families informed via the Elite Care Family Portal. Here carestaff regularly update each resident's profile with photos and information regarding health, medical and personal updates. Our community managers and executive director is always available via phone, text, and email. In addition, Elite Care communicates to families via family distribution list for any communication regarding policy changes, upcoming events, and other items. We also sent out a monthly newsletter and hosted monthly family nights.

Describe the neighborhood around Elite Care at Fanno Creek. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Elite Care at Fanno Creek is tucked away within a residential area and has 2 acres of gardens and walking paths. The quant downtown of Tigard Main Street is located under one mile and within walking distance.

Is Elite Care at Fanno Creek affiliated with a hospital if more care is needed?

Yes, Elite Care partners with Dispatch Health.

Costs for Elite Care at Fanno Creek

Cost of Assisted Living

Starting Price

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Cost of Memory Care

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Services and Amenities of Elite Care at Fanno Creek

Costs

Rent Plus Care Fees
Assisted Living Starting At: $5850/month
Memory Care Starting At: $5850/month

Dining options

Dining Room Shared Meals
Room Service For Meals

Features

Beauty Barber Shop
Resident Transportation
Party Space
Garden And Patio
Resident Parking
Security Gate
Features Extra: Free Range Chickens

Cleaning services

Laundry For Linens
Laundry For Clothing

Technology and entertainment

Cable In Rooms
Internet Enabled Rooms
Wifi

Health services

Skilled Nursing
Medication Management
Nurse On Staff: We Have 24 Hour Nurses.

Activities

Offsite Activities
Games
Fitness Room
Gardening
Arts And Crafts
Activities Extra: Full Time Activities Coordinator

Guest services

Guests At Mealtime
Overnight Guests

Languages

English

General

Resident Capacity: 30
Staff Patient Ratio: 6:1
Respite Care
Minimum Age: No Minimum Age
Pets: Small Pets Allowed

Licenses

State Licenses: 4981

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About Elite Care at Fanno Creek

Elite Care is different, on purpose. A small boutique senior living community that feels like home. Community is the heart of our multi-generational campus. We offer personalized and inclusive models of care to our residents and their pets without regard to age, diagnosis, or ability. We are not a typical senior living facility run by a large corporation with thousands of employees. We are locally owned and operated. Our boutique communities, built on two beautiful campuses in the Portland Metro, are designed to provide residents with excellent care, high quality of life, and feelings of belonging, influence, and purpose.

Fanno Creek is a tight-knit and cozy senior living community located at 122353 SW Grant Avenue in Tigard, Oregon. With only two houses, Fanno Creek’s small size lends itself to a strong community culture built upon authentic and caring relationships between residents and employees. Fanno Creek is tucked away in a residential area and features beautiful gardens and walking paths situated on 2.5 acres alongside a creek and wetland preserve.

What Makes Us Special

Elite Care is 820% lower than the national average in hospital readmissions, overnight hospital stays, and 911 calls. Come visit and see why so many people have chosen Fanno Creek as the last move they’ll ever need to make.

Elite Care at Fanno Creek

Reviews of Elite Care at Fanno Creek

Assisted Living Reviews for Elite Care at Fanno Creek

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I visited this facility

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Services and Amenities of Elite Care at Fanno Creek

Costs

Dining options

Features

Cleaning services

Technology and entertainment

Health services

Activities

Guest services

Languages

General

Licenses

About Elite Care at Fanno Creek

What Makes Us Special

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