Elite Care at Fanno Creek

Offers Assisted Living and Memory Care

8 Reviews
12353 SW Grant Avenue, Tigard, OR 97223
Call (800) 385-2527
Elite Care at Fanno Creek (800) 385-2527

Reviews of Elite Care at Fanno Creek

8 Reviews Write a review
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Assisted Living Reviews for Elite Care at Fanno Creek

May 10, 2016

By CarolIIHOV

I visited this facility

I visited Elite Care. I thought the rooms were nice, but when we walked into the place, I thought it was disgusting. Where you go up the elevator was ugly-looking. I didn’t like this facility at all. They didn’t have a reception area. I didn’t like the dining area, which was just one big table with a kitchen around it. It didn't look like there was anything for the residents to do. I was very disappointed.

February 15, 2016

By anonymous reviewer10

I am a friend or relative of a resident

Elite Care was clean, gorgeous, and seemed to have a lot of good amenities. The staff was helpful in getting my mom around to her day-to-day activities.

May 06, 2015

By Bill106716850

I visited this facility

Elite Care was referred by Caring.com and by far was the best one. It was more like a home. They have 24 rooms in a house in two halves of the facility, so there’s a total of 48 rooms. The rooms are OK. The way they approach care is different. Everybody eats their meals together, and the chef cooks in front of you. You can talk to the chef, it’s all open, and the rooms kind of feed into the dining/living room area. No matter what stage the Alzheimer’s spouse is, the other one stays with him. The grounds are much more user friendly, they’ve got chicken around, and they have a huge garden. I think it was very different from the ones I’ve been to.

August 30, 2011

By A Gerontologist

I visited this facility

Fanno Creek, like its sister facility in Milwaukie called Oatfield Estates, has an interesting story. The owners were quite the darlings of the person-center care movement, which was strong in Oregon about five years ago. The couple"”Bill Reed and Lydia Lundberg, were looking to find a place for a parent, so they built their own facility"”with the goal of creating the kind of place they would like to live in themselves. They also created a technology that would allow family members to get updates and status reports online from anywhere in the country, even checking their whereabouts and activities and vital signs. As part of this electronic monitoring, a bell is activated when a resident tries to leave or rings a call button"”and there's also a record of how people responded and how long it took. Actually, very few people do it, but it does give some people peace of mind. The owners are also very interested in green and sustainable"”all the facilities are LEED-certified. The care concept is like roquefort dressing: people love it or hate it; there is no in between. The ones who are unhappy with the care feel that the staff isn't adequately trained in memory care, that the facility is understaffed and not well maintained. The idea was to give a high level of attention to people with memory care issues and improve the quality of their lives to extend them. But the facility is not licensed as memory care facility"”only as a residential care facility, which means it doesn't need to comply with some of the more stringent staffing and building safety requirements. Fanno Creek is the second facility Reed and Lundberg built, and it is also not licensed for memory care. It includes the electronic monitoring, but only two houses, with one central kitchen. To be green, they have installed Astroturf on the grounds to conserve water instead of groundcover or grass, but the look ad feel of that is offputting to some. The construction is funky"”which is not in keeping with the high cost. The food is good and mostly organic and fresh"”and effort is put into it. The staff does a nice job with the residents and tries to find out who they are and what would work for them. But the staffing seems light, given the care needs of the residents. With Fanno Creek, there is a feeling that the owners are resting on their laurels, but have not adjusted to what works and what hasn't"”and they haven't evolved.
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Questions about Elite Care at Fanno Creek

What ongoing training does the staff receive in dementia care?

Becasue we offer personalized and inclusive models of care to our residents and their pets without regard to age, diagnosis, or ability our staff is required to attend monthly training, including and specific to dementia. Elite Care’s training program consists of a monthly curriculum for each staff member and role. Attendance is required and staff are scored on training outcomes to meet both company and state requirements for continued training and education.

Describe the overall population of assisted living residents at Elite Care at Fanno Creek. What is their average age? What are their favorite things to do?

The average age of our residents at Elite Care is 82. Some of their favorite things to do is walk around the scenic grounds, garden, do Tai Chi, and enjoy conversations with the community in our open kitchens.

What programs or activities does Elite Care at Fanno Creek offer to enrich residents' well-being?

Flexible and individualized accommodations like not separating couples that require different levels of care and our pet friendly policies that allow room and care to keep families whole. Nature-based approaches like our organic gardening options and community chickens keep our residents active and contribute to our farm to table meal program. Holistic wellness is offered via our weekly Tai Chi to support balance and strength training, in addition to diverse outings and daily activities.

What places are near Elite Care at Fanno Creek or within walking distance for assisted living residents to enjoy?

Elite Care at Fanno Creek is tucked away within a residential area and has 2 acres of gardens and walking paths. The quant downtown of Tigard Main Street is located under one mile and within walking distance.

What transportation services does Elite Care at Fanno Creek offer to assisted living residents?

Transportation is available to all residents. General outings regularly scheduled and individual transportation provided for personal and medical appointments.

What makes the chef or dining program at Elite Care at Fanno Creek exceptional? What kind of menu can assisted living residents expect?

Our unique build with our individual houses are intentionally small so that everything is in close proximity. Our kitchens are the heart of the home where our personal chefs cater to the specific dietary needs of our residents. Our chefs do not hide behind the walls of a commercial kitchen but engage with the residents while preparing home cooked meals. As gardening is part of our nature-based approach, we are also proud to promote farm-to-table meals with in season fruits and vegetables.

What safety features or security measures does Elite Care at Fanno Creek offer to assisted living residents?

Elite Care is a gated community. We have an electric car activated gate and keypad locks for the pedestrian gates. Our unique build with small communities also encourages personalized care and high staff to resident ratios. Our staff knows our residents routines creating a safe and intimate environment.

How does Elite Care at Fanno Creek keep residents' families informed about their loved ones?

Elite Care keeps families informed via the Elite Care Family Portal. Here carestaff regularly update each resident's profile with photos and information regarding health, medical and personal updates. Our community managers and executive director is always available via phone, text, and email. In addition, Elite Care communicates to families via family distribution list for any communication regarding policy changes, upcoming events, and other items. We also sent out a monthly newsletter and hosted monthly family nights.

What is the care staff-to-resident ratio at Elite Care at Fanno Creek during daytime and nighttime hours?

Elite Care has best in class care with an above average care staff to resident ratio. Daytime shift we have one care staff to every 6 residents. Our nighttime shift is two care staff to every 12 residents. We also have a full time Licensed Nurse on staff.

If Elite Care at Fanno Creek accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We offer personalized and inclusive models of care to our residents and their pets without regard to age, diagnosi, or ability. At Elite Care, there are no restrictions for residents and their pets. Indoors pets and their companion soak up attention in living and family rooms as well as nest away in their own suites. Outside Residents and their pets are free to enjoy the multiple acres of walking paths.

What ongoing senior care training does the staff receive?

Elite Care’s training program consists of a monthly curriculum for each staff member and role. Attendance is required and staff are scored on training outcomes to meet both company and state requirements for continued training and education.

How many staffers are on duty in the daytime and overnight?

Elite Care has best in class care with an above average care staff to resident ratio. Daytime shift we have one care staff to every 6 residents. Our nighttime shift is two care staff to every 12 residents. We also have a full time Licensed Nurse on staff.

What safety features or security measures does Elite Care at Fanno Creek provide to protect residents who wander?

Our unique design with small houses, high staffing ratios and close knit community ensures residents who like to wander can do so in a safe and monitored environment. Our high staff to resident ratio ensures our team understands our residents’ routines and our gated community ensures the parameter is secure.

What programs or activities does Elite Care at Fanno Creek offer to keep residents engaged? How does the staff engage residents' long-term memories?

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Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Elite Care has full time Licensed Nurse on staff. Our Licensed Nursing Staff performs the assessments. Before moving in residents are evaluated, 15-30 days post move-in date are assessed again and from there on out, they are regularly evaluated each quarter.

What techniques does Elite Care at Fanno Creek use to support memory care residents during mealtimes?

Our unique build with our individual houses are intentionally small so that everything is in close proximity. Our kitchens are the heart of the home where our personal chefs cater to the specific dietary needs of our residents. Our chefs do not hide behind the walls of a commercial kitchen but engage with the residents while preparing home cooked meals. Care staff eat their meals with their residents side-by-side. This ensures our residents are continue healthy eating habits and fosters that sense of community and safety.

How does Elite Care at Fanno Creek keep residents' families informed about their loved ones' health?

Elite Care keeps families informed via the Elite Care Family Portal. Here carestaff regularly update each resident's profile with photos and information regarding health, medical and personal updates. Our community managers and executive director is always available via phone, text, and email. In addition, Elite Care communicates to families via family distribution list for any communication regarding policy changes, upcoming events, and other items. We also sent out a monthly newsletter and hosted monthly family nights.

Describe the neighborhood around Elite Care at Fanno Creek. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Elite Care at Fanno Creek is tucked away within a residential area and has 2 acres of gardens and walking paths. The quant downtown of Tigard Main Street is located under one mile and within walking distance.

Is Elite Care at Fanno Creek affiliated with a hospital if more care is needed?

Yes, Elite Care partners with Dispatch Health.

Costs for Elite Care at Fanno Creek

Cost of Assisted Living

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Cost of Memory Care

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Services and Amenities of Elite Care at Fanno Creek

Costs

  • Rent Plus Care Fees
  • Assisted Living Starting At: $5850/month
  • Memory Care Starting At: $5850/month

Dining options

  • Dining Room Shared Meals
  • Room Service For Meals

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Garden And Patio
  • Resident Parking
  • Security Gate
  • Features Extra: Free Range Chickens

Cleaning services

  • Laundry For Linens
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Internet Enabled Rooms
  • Wifi

Health services

  • Skilled Nursing
  • Medication Management
  • Nurse On Staff: We Have 24 Hour Nurses.

Activities

  • Offsite Activities
  • Games
  • Fitness Room
  • Gardening
  • Arts And Crafts
  • Activities Extra: Full Time Activities Coordinator

Guest services

  • Guests At Mealtime
  • Overnight Guests

Languages

  • English

General

  • Resident Capacity: 30
  • Staff Patient Ratio: 6:1
  • Respite Care
  • Minimum Age: No Minimum Age
  • Pets: Small Pets Allowed

Licenses

  • State Licenses: 4981
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About Elite Care at Fanno Creek

Nestled in a peaceful neighborhood, Elite Care at Fanno Creek offers accommodations and services for assisted living, and Alzheimer’s or memory care. Our high Team Member-to-Resident ratio guarantees that Residents receive the highest level of attention and care, twenty-four hours a day.

Headquartered in the heart of the Willamette Valley, Elite Care is proud to provide high-quality residential assisted living and memory care to seniors in Oregon and Washington State. For more than 10 years, our communities have offered a welcoming home to seniors in need of an extra helping hand.

Our community is LEED Platinum certified, which mean we are designed from the ground up using green and environmentally friendly practices. The surrounding grounds of our community offer plenty to see and do. Our outdoor decks and patio areas areElite Care at Fanno Creek - Tigard, OR - Barn the perfect place to view nature. Walking Paths lead to our Garden Barn, chicken coop, and raised organic gardening bed area, offering plenty to see and enjoy.

Our community has spacious living areas rather than long hallways. This makes navigation easy and encourages gentle interaction between Residents. Movies and Wii games are enjoyed in our TV/Game lounge while other events occur in our activity area. Meals are Resident directed, prepared by the household chef, and served from our open family-style kitchen. All of the features of our community are meant to instill a feeling of home and comfort.

Weekly housekeeping is provided for all Residents, as well as regular laundry services. For off-site events, dining, entertainment and appointments,Elite Care at Fanno Creek - Tigard, OR we offer scheduled transportation in our wheelchair accessible van.

For Residents with varying degrees of needs, we can provide assistance with daily needs such as dressing, medication management and other tasks. All care services provided are adjusted and customized to the individual preferences and needs of each resident. All Residents receive regular health monitoring from our on-site nurse.

Elite Care at Fanno Creek is the ideal community for older adults who rely on daily assistance and desire more than can be offered by traditional long-term care facilities.

What Makes Us Special

Elite Care is 820% lower than the national average in hospital readmissions, overnight hospital stays, and 911 calls. Come visit and see why so many people have chosen Fanno Creek as the last move they’ll ever need to make.

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