Arbor Oaks Terrace Memory Care

Morgan

My grandma is moving to Arbor Oaks Terrace Memory Care. We toured twice with Brooke, she was amazing. She's the activities director and she explained exactly what my grandmother's day would look like if she moved in. The thing we liked about the place and the reason why we chose it, was just it seems like they have so many activities and so many ways to engage the residents. They don't just have planned activities but they're also allowing them to help clean and do normal household things that they would do in their own home. Those were the things that made Arbor Oaks different from the other places we toured. Some of the amenities that we thought were cool were that they had dentists and doctors that come into the community regularly, so the residents who aren't able to leave the community for a doctor's visit don't have to leave. The staff who gave us the tour was just so friendly, so willing to answer all of our questions, and was personable. I like the idea of my grandma spending time with her. The only complaint I have is we have had some issues scheduling the assessment and the move-in date.

Provider Response

Aprecciative Daughter

My mother was accepted by Arbor Oaks Terrace Memory Care at the height of the COVID panic in March of last year. She was combative and had been evicted by her former memory care facility, spending a week in the emergency room before placement could be found. The staff at Arbor Oaks took her in, managed her medication and redirected her. She became far more amenable to her surroundings. They helped her at a very difficult time for the larger community and provided a safe, warm place for her to spend her last years. Our family will be forever grateful.

Mrs. Patterson

My husband has been at Arbor Oaks Terrace Memory Center in Newberg since mid-May 2020 after complications due to COVID-19 escalated his vascular dementia from low level to maximum. He was also admitted under hospice care. The care he has received at OAT has been more than I could ever imagine. The staff is so caring. I have not been able to visit him (plus he doesn’t recognize pictures of me), but staff sends pictures and videos of him to me. I know he is receiving much better care than I ever could give him at home. I’m so thankful for everyone who takes care of him.

D Terrill

Beware the marketing information provided by this facility. They talked a good story, but when my father moved in we discovered that many of the activities and benefits promised did not exist. The aides seemed very caring. The management staff were not available when I needed them.