Avamere Riverpark of Eugene

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14 Reviews
425 Alexander Loop, Eugene, OR 97401
Call (800) 385-2527
Avamere Riverpark of Eugene (800) 385-2527

Reviews of Avamere Riverpark of Eugene

14 Reviews Write a review
Food
(2 Reviews)
Staff
(4 Reviews)
Facility
(3 Reviews)
Activities
(2 Reviews)
Value
(2 Reviews)

Nursing Home Reviews for Avamere Riverpark of Eugene

November 09, 2015

By annon123

I visited this facility

There are no stars to rate this facility. On 11/02/15 I found my father non responsive with an occupational Therapist trying to get him to dress himself. When I asked why he was in that condition, the therapist directed me to the nurse who had no idea what state my father was in. I immediately asked for Medical Attention and it took 30 MINUTES for the nurse practioner to get to my fathers room. She was very rude and asked me "what am I supposed to do for him" I demanded that my father be taken to the emergency room, where the admitting physician found him to be OVERDOSED ON OPIATE NARCOTICS - and my father has unexplained bruises - DO NOT SEND YOUR FAMILY MEMBERS THERE

Provider Response

Thank you for reaching out to us. We are sorry you had a negative experience on your recent stay or visit. We'd like to look into this issue further for you. To route your request in the most efficient way, please fill out our brief intake form on our website. Alternately, you can call us directly. Should you need anything else at this time, please do not hesitate to message us. Thank you.

June 18, 2015

By Stephen21

I visited this facility

The help at Avamere Riverpark would be good, but sometimes they were spread way too thin. Their staff and all the people there helped us a lot. It’s just that they needed more staff. A lot of times the patient was left alone or maybe not taken back to their room, or it took a long time when a call button is called for them to get somebody to come and help. It’s an older place, and there are a lot of people that have to be changed. Usually the smells went out into the ventilation of the rooms.

Provider Response

We appreciate you taking the time to leave your feedback. Should you need further assistance, please fill out our convenient online form.

February 09, 2015

By Anonymous105854450

I visited this facility

Avamere Riverpark was fine. The staff gave great care, and they were very friendly. I was really happy. The physical therapists were really caring. The facility has no smell of urine. The food was not that good.

Provider Response

Thank you for taking the time to leave your thoughts.

November 30, 2014

By Caring97130550

I visited this facility

Avamere is fairly new, so it has a very nice homey atmosphere. My client has been there once before; that’s why she chose it again when she left the hospital this time. They do have longer stay facilities especially for dementia patients, and it appears very good. The people are very courteous and very kind. They have a dining room with good meals. In the longer stay facility, they have games, television, transportation for them, and that is as long as they are mentally able to direct where they want to go. She has enjoyed it; she really has because they organized a lot of different things. They have really nice sing alongs, and they get together for the holidays. From what I have seen in visiting there, I would say it probably stands out above some of the other places we looked at. I just assume they take wonderful care of her while she is there, and hopefully if they put her in to the longer stay area, she should be happy. If not then we will continue to look, but I was very pleased with the place.

Provider Response

That is so great to hear, thanks for letting us know!

February 08, 2014

By catherineb

I am/was a resident of this facility

Very very understaffed. Never saw my nurse. Waited 20-30 minutes for call light to be answered.

Provider Response

We are sorry to hear about your negative experience. We're here to help. You can fill out a brief intake form here. Alternately, you can call us directly.

August 22, 2013

By Elizabeth 111

Other

Horrible place to be. Very understaffed.

Provider Response

Thank you for reaching out to Avamere Riverpark of Eugene. We are sorry you had a negative experience on your recent stay or visit. We'd like to look into this issue further for you. To route your request in the most efficient way, please fill out our brief intake form on our website. Alternately, you can call us directly. Should you need anything else at this time, please do not hesitate to message us. Thank you.
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Services and Amenities of Avamere Riverpark of Eugene

Medicare

  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 385185
  • Ownership Type: For Profit Corporation
  • Date Certified: 10/01/2020

General

  • Resident Capacity: 119
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About Avamere Riverpark of Eugene

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