Provider Response
Thank you, Robert for your review and sharing your experience with us. We hope to earn the privilege of serving you and your family in the future.
Offers Assisted Living and Memory Care
$300 off of apartments under $4200, $417 off all other Apartments.
March 10, 2022
Provider Response
Thank you, Robert for your review and sharing your experience with us. We hope to earn the privilege of serving you and your family in the future.
September 15, 2021
Provider Response
Thank you, Larry for sharing your experience with us. We're glad to hear that your mother is enjoying her new home and all of the amenities. Thank you for the privilege to serve you and your family.
August 22, 2021
Provider Response
Thank you, Ron for this great review and sharing your feedback. We are glad to hear that you're enjoying your stay with us!
May 11, 2021
April 19, 2021
October 28, 2020
July 15, 2020
June 26, 2019
Provider Response
Thank you, Tracy, for this great review! We are very happy to hear that your mother is enjoying her new home. Thank you for the opportunity to serve you and your family.
June 29, 2018
November 20, 2017
May 06, 2017
November 11, 2016
Provider Response
We are sorry to hear that you did not enjoy your tour of the residence. If you have any questions where we can be of assistance in the future, please let us know and we are happy to help.
November 01, 2016
October 28, 2015
May 13, 2015
July 31, 2014
March 26, 2014
Provider Response
Thank you for making us aware of your concern with our Customer Service Associate. We will work on providing additional training to ensure this gets corrected.
July 25, 2013
February 07, 2022
Provider Response
Thank you, Sherrlyn, we appreciate your review and sharing your experience with us. Thank you for the privilege of serving you and your family.
Describe the overall population of assisted living residents at Legend at Mingo Road. What is their average age? What are their favorite things to do?
Legend at Mingo Road is very proud to have a diverse community of residents who enjoy a wide range of activities from physical exercise, exploring their artistic talents, cooking classes and volunteering their time in various local community projects, just to name a few.
What programs or activities does Legend at Mingo Road offer to enrich residents' well-being?
Some of the life enrichment opportunities include: trips to the theater and art venues, outings to shopping and attractions, community and cultural events, informative lectures and educational speakers, volunteer opportunities, fitness classes, walking groups, social and themed parties, book clubs, family events and much more.
What transportation services does Legend at Mingo Road offer to assisted living residents?
Legend at Mingo Road offers scheduled transportation via shuttle buses for our assisted living resident’s convenience. Legend at Mingo Road is equipped with a porte-cochere for the convenience and safety of all residents.
What makes the chef or dining program at Legend at Mingo Road exceptional? What kind of menu can assisted living residents expect?
Legend at Mingo Road offers a Gold Leaf Dining experience for all residents which entail fresh prepared meals in our own kitchen by our staff of professional Gold Leaf Chefs. Breakfast consists of a wide array of traditional breakfast items, including eggs cooked to order. For lunch and dinner, you may choose a freshly prepared selection from the Gold Leaf Choice menu or the Café Select menu, and your choice will be brought to your table by one of our friendly wait staff. The Gold Leaf Choice menu is created by the chef and changes daily.
What safety features or security measures does Legend at Mingo Road offer to assisted living residents?
Trained associates are on the premises 24-hours a day, electromagnetic locking doors, specialty carpets near doors with alarms, etc.
How does Legend at Mingo Road keep residents' families informed about their loved ones?
Legend at Mingo Road publishes a monthly newsletter which often contains a calendar of planned events, a schedule of daily activities is posted at the community. Families will receive a phone call if there is any change in the health of the resident.
What is the care staff-to-resident ratio at Legend at Mingo Road during daytime and nighttime hours?
Staff-to-resident ratio will fluctuate depending on the number of residents.
If Legend at Mingo Road accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Residents are allowed to have well-behaved pets and there is ample space outdoors for residents to enjoy with their pets.
What ongoing senior care training does the staff receive?
Associates receive training through a thorough on-boarding program and ongoing, annual training as required by the state regulations. Department heads are required to participate in bi-annual training in their designated field of expertise.
What safety features or security measures does Legend at Mingo Road provide to protect residents who wander?
When residents appear to be moving towards an exit, associates are trained to re-direct them back to their activities or apartments. Special carpet designed to deter residents are placed around fire exits and the doors in each community are installed with electro-magnetic locking systems.
We are excited to provide more choices for those seeking an assisted living and memory care residence. We are dedicated to providing quality services in a warm, comfortable environment. Our professional and personalized services are designed to enhance the quality of life for those we serve. We remain dedicated to those who entrust their housing and service needs to us.
At Legend at Mingo Road we are dedicated to each Residents' independence, choices and dignity.
Legend at Mingo Rd is dedicated to providing the highest standard in quality of service, environment, and care to residents and their families. The foundation of our approach to service is built upon fundamental concepts we believe are important to every resident.
THE CONCEPTS ARE CENTRAL IN OUR APPROACH TO QUALITY SERVICE AND SUPPORTIVE RESIDENTIAL ENVIRONMENTS:At Legend at Mingo Road, we recognize that each person has individual needs and preferences. With this in mind, we offer each resident a flexible service combination we call Tailored Services. The combination of the Base Monthly Service and the Tailored Services you choose results in your monthly Tailored Pricing. This unique plan provides you with the most individual personal service in the most cost effective manner.
BASE MONTHLY SERVICE INCLUDES:The Legend at Mingo Road Personal Assessment provides for cooperative planning between you and our staff. As your needs or wants change, your Tailored Services can change with you. At Legend at Mingo Road, you pay only for the services you need or want.
Life enriching activities come alive at Legend at Mingo Road. Residents participate in hobbies, cultural events, educational opportunities, religious activities, and interesting trips, along with the opportunity for new experiences. New friends are made and relationships strengthened by spending enjoyable time together. Special cultural and community events are a highlight on the Legend at Mingo Road Life Enrichment calendar.
The Life Enrichment Coordinator and the nurse create The Legend at Mingo Road Wellness Program which may include fun exercises, activities, and health education. The Legend at Mingo Road Wellness Program is designed to enhance the overall health and well-being of the residents.
You may choose additional personalized support or services through our specialized program called Legend at Mingo Road Companions. Legend at Mingo Road Companions spend time one-on-one with the resident providing special attention or care such as reading, shopping, letter writing, supervision, and support.
Every design feature of Legend at Mingo Road is based on our philosophy of service and our dedication to creating quality environments and service delivery systems for the residents we serve.
EXTERIOR:Caring for a loved one with Alzheimer's or other memory impairments is a very personal, loving dedication to service. It requires service for specific and individual needs.
More often, the resident with memory loss needs assistance with life's daily activities including personal care but may not have an acute medical condition requiring around the clock skilled nursing or instruction. Finding that unique combination of physical setting and specialized care is a journey traveled by many families.
At Reflections, our trained staff works closely with family members and friends to assemble a "Life History" identifying the personal experiences of each resident's life.
Through the "Life History," we get to know the personality behind the person, fostering a one-to-one association more like "friend to friend" rather than "staff to patient." Details and events from your loved one's past become "shared" memories and experiences serving as a foundation for activities, communication, and the development of friendships built on support, understanding and mutual respect.
Base Monthly Services: