Brookdale Wickliffe

Barbara

We visited Brookdale Wickliffe and that's one of the places we are considering. I liked it and I liked the way it was situated. I liked the prices and the fact that it provided meals, housekeeping, and transportation. I just really liked the way it was set up and I liked the whole layout of the place. One of the things that worried me is that I didn't see any people who live there. They kept telling me that it was just the wrong time of day, but I was just worried about that. But it was the only downside. And I would want to see it again before I make a plan to choose that place. The staff was very friendly, and I liked them. They also had a very lovely courtyard.

Eve015122

Brookdale was very clean, very nice, and the dining room and the food are just wonderful. They bent over backwards for anything my parents needed and wanted, and they cared for my mom and got her healthy again. We don't have any complaints.

Irishkathleen

I visited Brookdale. The rooms were very nice. The staff was good. They had activities like bingo, and they were watching TV.

Steve42

We settled on The Fairways because they provided the memory care, which is everything my mom needed. The only bad was that they don't take Medicare. Right now, from what I have seen and been exposed to, I'd rate them probably a four, only because it really needs some updating. But as far as getting her involved in activities, although she doesn't remember it three hours later because she has got a severe case of dementia, they have activities which put her with other people and which I think is helping her a little. They've got some things that have to do with crafts, they've got movie time, and they take them out on road trips. They do different things each day with the people. It is good for them -- the interaction. She did live by herself for a number of years and that gave her minimal contact with other people although I think she is starting to remember some of the people she has been with, but she is getting that interaction, and they keep them fairly busy, which is good. It seems they have a good program for the elderly with memory issues.

Golf4life

I have a family member who just moved in at The Fairways and our family is very pleased. The care and staff is great and everyone that's we meet there really seems to care. Our family toured other places and we really liked the homelike warm feeling we got and are very happy with our decision

Beth14

The Fairways looked more like an apartment building. Each of the unit have its own bathroom including a shower and a little kitchenette, it has an apartment feel.

BIGHOPE

One of the places I looked at is The Fairways and it's a very nice place. The only thing I can say about this place is that when you go there and go into the care area, ask the people there where are the showers. They provide one shower for 30 people. When they are ready for their shower, they have a code on the door and the nurse has to press the code and the door opens to the shower room and the resident goes on with the nurse. The nurse helps with their bath or shower.

Aunt's niece

We toured this facility 9/20/13; very disappointing. The photos must be 10 years old. The place is disturbingly shabby and run-down -- carpet in lobby is patched with carpet tape and Duck tape, and it is all stretched out. This isn't just cosmetic, it's a tripping disaster waiting to happen! The common areas are also tired and look run-down. The lady who took us on a tour said "oh we are remodeling all this soon!" so maybe it will be improved, but TODAY it is shabby & tired. The rooms are pleasant enough and even the studio is a decent size. They have mini-kitchens with dorm size fridges. But the prices here are the highest we were quoted -- about $4400 for the room, PLUS an average of $1600 for "care". "Care" is not included! so you have to come up with $6000 a month. This is about 40% more than comparable facilities in the area, but The Fairways is far from the most attractive or well maintained. I did talk to a caring, serious food director who claims the quality of the food is very high, and they offer salads and fruit which are absent at my elderly relatives current facility. But I did not get to eat an actual meal here. The tour lady also tried to pressure me into putting my elderly relative into costly "memory care" -- without meeting her! This is troubling.

Provider Response

Fallenrocker

My father is in The Fairways. The place is nice but he is getting the care that what we are paying for and we are not satisfied with the service right now. We are having some issues with them not taking the dog out like they are supposed to and coming up for his meals because he is having trouble using his wheelchair. We are actually considering taking him out of there and moving him in an apartment with a live-in aide. They need to improve on the attentiveness of the aide.