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Heartland of Westerville

1060 Eastwind Drive , Westerville, OH 43081

(855) 944-5257 (Caring Family Advisor™)

2.5

(2 reviews)

Offers Nursing Homes

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Heartland of Westerville

Westerville, Ohio 43081


2.5

(2 reviews)


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Pricing not available



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Nursing Homes

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Bedroom Type

one bedroom apartment, three bedroom apartment, two bedroom apartment, studio


Starting Price

$2,278/mo



Care Types

Continuing Care Communities, Nursing Homes, Memory Care, Independent Living, Assisted Living

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Reviews of Heartland of Westerville in Westerville, Ohio

2.5

(2 reviews)

  • Facility

    5.0

  • Staff

    1.0

  • Value

    1.0

Reviewer RC#0114b

1

August 18, 2021

I am a friend or relative of a current/past resident

My husband stayed at Heartland of Westerville. The problem was they didn't have memory care. It's a skilled nursing facility. He was not taken care of there. He didn't get any care there. He spent one night at the new facility he's in right now but they had to send him to the hospital. My husband was left in a room kinda like by himself and we could peep through the window. At one time he was on the floor, in a hospital gown, and he was crawling all around on the floor. It was just a bit much. He was supposed to be in memory care but they accepted him and he did not get good care there. When the other facility took him to the hospital he was dehydrated, had severe urinary tract infection, had kidney infection, and liver infection. His care was like nil. When he got ready to leave they had lost his button tees, they lost his eyeglasses, they lost his cellphone, and I got not one stitch of clothes that I put down there. When I put him in there they said they had to have all new stuff, so I went out and bought all new stuff and they still can't find it: tees, glasses, cellphone, clothes, and the three pieces of little carry-on luggage that I took the clothes in. I didn't get any of that. When they transferred him they had him in somebody else's t-shirt, and somebody else's little short-like pants. I don't know, it was a bad place for him. Maybe it's a good place, I don't know, but the experience that I had for my husband was not a good one. I couldn't tell you about the food because he wasn't able to tell me about it, and I never ate when I went in there to see him. I didn't get to get inside of that facility either, but looking on the outside it looked like it was a nice facility. When I looked on my iPad it looked OK on the inside. They had a recreation room, they had a place you went for your therapy and all those type of things. They have what you would expect a facility to have, but my husband was not able to partake. Looking on the facilities from the outside it looked OK.

shellpat

4

August 28, 2012

I am a friend or relative of a resident

My Grandfather stayed at The Village of Westerville Nursing Center for two and a half weeks for rehab after his hospital stay. He has emphysema and had gotten bronchitis and pneumonia. During his stay he needed breathing treatments four times per day. The first few days he did not receive his breathing treatments on time and once they even woke him up at midnight because they had gotten the schedule mixed up. That was quite upsetting for the family since these breathing treatments were a very important part of his recovery. He did however receive wonderful physical therapy from very pleasant therapists. He also had two nurses who were sisters who were very good to him and he enjoyed talking with. The food was not bad but the menus that we filled out weekly for my Grandfather were frequently incorrect. They even kept the papers that we filled out and we could see what they missed on his tray. From my review you can see there were some things we liked and others we did not but overall if the family is very involved with their loved one's care then I would recommend this facility.

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Medicare

  • Health

    2.0

  • Overall

    2.0

  • Quality

    4.0

  • Staff

    3.0

Medicare Provider Number: 365611
    Ownership Type: Non profit - Corporation
    Rating Date: 9/1/2023

About Heartland of Westerville in Westerville, Ohio

The Village at Westerville Nursing is a senior living community located in Westerville, Ohio. It offers both Independent Living and Assisted Living care types, making it a versatile option for seniors with varying needs. The community features apartment-style living, providing residents with a comfortable and private living space.

The Village at Westerville Nursing is equipped with a variety of amenities designed to enhance the quality of life for its residents. These include a garden and outdoor common areas, which offer a peaceful environment for relaxation and socialization. The community also has an emergency response system, ensuring residents' safety at all times. Meals are provided, and there are organized activities and programs to keep residents engaged. Additional amenities include salon services, facilitated field trips and outings, social and entertainment activities, shared common areas, WiFi/Internet access, communal dining, safety and wellness checks, room service, and walking and hiking areas.

In terms of services, The Village at Westerville Nursing offers general transportation services, medication management, and physical therapy and rehabilitation. Personal care services and nurses on staff ensure that residents receive the care they need. Housekeeping services are available to maintain a clean and comfortable living environment. The community also provides occupational therapy and rehabilitation, as well as incontinence care, catering to a wide range of health and wellness needs.

Map of Heartland of Westerville

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