The nursing staff is always extremely late with meds and breathing treatments...we have to hunt someone down just to alert them to her meds and treatments..no land line in the room..had to bug to get one put in room..walked in to visit my mother in law and she was half falling off the bed and no staff to be found..i went to look for someone to help and the cleaning women turned her head and walked away from me when i asked for assistance..nobody knows what is going on as far the staff goes..extreme lack of communication .we are looking for a new place..i would not recommend this establishment to anyone..
The Laurels of Massillon
Offers Nursing Homes
5 Reviews
Reviews of The Laurels of Massillon
Nursing Home Reviews for The Laurels of Massillon
January 13, 2019
I am a friend or relative of a current/past resident
September 25, 2015
I visited this facility
The Laurels of Massillon was very good, very clean, very modern, up-to-date, and very upscale. It's in a country setting. The ones that showed me around were very pleasant and professional. I did not taste the food, but the dining facility was very nice, and the place was kept very clean. They offered outside activities, and they took them places. The staff was very friendly and very attentive to the needs of the residents.
April 03, 2014
I am a friend or relative of resident
This has got to be the worst facility ever. My mother has been moved to different rooms without even a phone call to let us know. She goes to the assisted dining room where it is like a zoo, 3 people to help feed 15 residents? What a joke.
September 24, 2013
I am a friend or relative of a resident
My wife is very happy in Laurels of Massillon where services are always excellent. I couldn't have asked for more. She has been there since the last half of July. What I like best is that they have all the facilities available that my wife needs. The rooms are very nice sized. I chose to have her in a semi-private so that she has someone she can converse with. It has proven much more beneficial than when she was in a private room before. There are activities going on for the patients everyday. Food is excellent. Patients can choose from a menu. Meals are extremely well balanced and depending on the individual patient. Many of their patients have special dietary needs and these are all taken into consideration. The entire staff, even the administration, they're all very caring and very outgoing. Overall, this nursing home is just an ideal situation for my wife.
May 31, 2012
I am a friend or relative of a resident
The Laurels in Massillon, Ohio was a pretty nice facility. The staff was very good with my grandma and very kind to all of us that visited. My grandma had a hip replacement due to bone cancer. She was sent there for rehabilitation. They made her feel like she important and they really cared about helping her get better. She ended up getting out of there earlier than expected. The physical therapists were great at keeping us all updated on what was going on with her condition. They also were very helpful by showing up how to help her once she got home. They showed us how to do the exercises with her as well so we knew how to help her with them. The only complaint I have would be that they needed to separate the nursing home side better from the rehab side. There was a few occassions were an elderly lady came into my grandma's room looking for her sister. There obviously wasn't anyone watching the people who really needed a eye on them.
Services and Amenities of The Laurels of Massillon
Medicare
- Health:
- Overall:
- Quality:
- Staff:
- Medicare Provider Number: 366078
- Ownership Type: For Profit Corporation
- Date Certified: 07/01/2019
General
- Resident Capacity: 120
About The Laurels of Massillon
The Laurels of Massillon is a senior living provider in Massillon, Ohio that offers residents Nursing Homes. Contact The Laurels of Massillon for more details on services and rates.
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