Whetstone Rehabilitation Center, Skilled Nursing & Assisted Living

Truly Surprised

The facility is clean, nice looking, big, head nurses are nice, management is nice, good activities, decent food, no problem there, but we are here to make sure our loved one gets the CARE they need. During my sisters stay in the long-term care, the problems we encountered was with the front desk--no one sits there on a regular basis to answer the phone. Either it rings and rings and you have to hang up; it rings and get transferred to another part of the building and if you finally get thru and ask for the nurses station--no one is sitting at that desk most of the time and it is hard to talk to them to ask about your loved one. Laundry-they will loose your clothes; food prepared-the kitchen was giving my sister food that we continued telling them that she could not have. They let my sister call all the shots. No one really took control of her actions and when we needed things to get done, they let her do their job which was cleaning her own room, washing her own body when she could not remember to and they would not check on her to even see if she was clean. They also let her take her own medication without watching her, then you find pills all over the room. If you do not consistently have the time to really stay on them with your loved one, you will eventually run into a very very bad situation. Do not leave it in their hands. I had the time and this is why I would not want anyone else in my family to come to this facility. I was truly surprised!

kim536435

Whetstone Gardens is beautiful, and one thing that stood out was they had short term and long term care. The place was very nice, and the individual apartments were nice, updated, and looked very appealing. It would certainly be personalized for the person who will be living there. Whetsone Gardens was my favorite.

Alvin111015

Whetstone Gardens and Care Center is a good place with nice rooms. The people who work here are nice and provide good service. There are 144 residents. The food is fair. They have a good rehab center because my legs are getting stronger.

SR009300

Staff shows great teamwork, patients are provided with good care and everyone is friendly.

turtles

My brother was here for 2 years on March 1st 2017 he became very pale they took him to the hospital to get a blood transfusion and he ended up passing on March 5th due to infection from bed sores that you could fit fist into. I know he was to blame as much as they are, but they need to make sure that they are really checking on their residents and attending to them.

NickP

Came here after surgery. The location was really close to the hospital which was nice. The staff was friendly and the nurses kept on top of my pain and medication schedule. The therapy department was absolutely amazing. I made wonderful progress and got to go home quickly. Everyone knew me by name and even though it wasn't home it felt a close second.