College Pines Health and Rehab Center

Sandy

Used to be a wonderful place. The care was good and the DON and Administrator really cared about the residents. Over the past 3 1/2 months, it is awful. The DON has since left and now there is a new DON that is not approachable, and the administrator just doesn't care. I have called numerous times and left messages for the administrator and have heard nothing. I bet if I didn't pay my mom's bill, i would hear plenty. The staff doesn't change my mom, she had a fall and I was never notified. My aunt was also in this facility and fell and died from lack of sending her to the ER,

Solitare

I was placed there after a 2 week bout with flu covid and pneumonia. Response to call bells very slow. Food was ok if you like sweet potatoes and collard greens. Most wasn't enough for a child. Star has been exceptional and caring.Weekend crew is even slower to respond. Facility was very nice airy and clean. Carpet in room smelled like urine. I would rate therapy a 4 of 5. Time spent was to short and not enough to get me on my feet or back to normal. I will say knowing the facility prior to me being here it is one of the best in burke. However less time at nurses desk and more time checking on and spending time with patients. If I need help again would come back but bring a hot plate and food...

TSpoon

My mother was a resident of this facility and she was provided with the best of care. Her PT and OT team were phenomenal. the nurses were very caring and prompt to respond to her needs or request. The room she was in allowed the space for her children, grandchild and great grandchildren to come and visit all at one time. The care she received sped up her recovery time and she was discharged sooner than expected. I would like to thank all the staff for the service they provide. It is much appreciated.

Colanga

Private rooms are very nice and the one my family member is in has recently been redecorated with new furniture. The floor is carpeted however which doesn't provide for a very sanitary environment in a Rehab Facility. The carpet also results in additional difficulty for staff while attempting to move non-ambulatory residents. Dietary needs/requests are not reviewed appropriately with patients. My family member has had stomach problems for the past few months. She cannot eat saugage nor tolerate sweet food items mornings. The only meat items for breakfast this week have been saugage in some form or sweet rolls.

J.L.

My brother was at College Pines Health and Rehabilitation Center, and he got along really well there. He was there for 100 days, and they helped him a lot. They were very attentive to him, so I thought that was good. I liked them. With COVID, I could not go and see him for a long time up until the last two weeks; then visitors were allowed to go in. He also said he liked some of the food, and some he did not like. He always liked his breakfast.

Sue G Pittman

My 77 year old brother came to CP from a hospital. Initially he was in a very small semi-private room, but was moved the next day to a much larger, albeit semi-private, room which was very nice. The staff was extra attentive, including the nurses, CNAs, PT and OT...I couldn't have been more pleased. My brother was not able to do much due to his advanced disease but I was able to see how many activities they had planned for other residents every day. Cosmetically, the College Pines building is beautiful. Upon entering they always had coffee available with their Kureig machine, which I took advantage of on some cold winter days. I could tell their rehab room with equipment was well appointed and I found the PT staff to be very well trained and worked well with both my brother and us. If you are in need of either long term care of short term rehab care, you will not be disappointed.