Bayview Nursing & Rehab Center

Obviously thrilled with our insurance but poor rehab. Social Director was rude and insulting! Actually made fun of my need for a cane! Altogether a Place only interested in money.

My Aunt has been in 3 different facilities in New Bern. Bayview is by far the best! The nurses and staff that I have encountered over the past 20 months are nice and helpful. Food looks good. Some of the residents complain about their food, but they do get to choose their meals so I think lots of times they complain just to complain. My only concern is they seem to always be hiring or short staffed. This makes me think benefits or pay or both must not be that great?

absolutely the most disgusting place ever. the food is cold. the residents call bells are not answered in a timely manner. the residents are put to bed in the same clothes they wore all day. dinner plates stay in the bed or the residents are slumped over their dinner trays as late as 8pm. Male resident wonder in people's rooms or sit at the door and watched other residents sleep. staff asking residents if they can wear their bedroom shoes while passing meds. med tech uses pudding to pass meds to some residents. after given the patient the med she eats the rest standing at the med cart. the med tech uses her bare hand to remove a pill from the medicine cup she's passed to a patient. staff stay on their cell phones while call bells are ringing. the medicine cup smelled like feces once. if a resident runs out of supplies the staff will use other residents items such as wipes several residents are slumped down in the their wheelchairs in the hall. I found a resident on the rehab side in the floor. patient said he had call bell on for 30 minutes. had to run down another hall to get help as their was no staff at the nurses station on the rehab side. the hallways reak of feces and urine from the laundry bins. the director of nursing Becky is rude & covers up for the staff. & smells like smoke. very unprofessional. The best CNA bayview has is Elaine . she will take care of your loved one. Karen in rehab is also great and there for the right reason. I wouldn't put any one at this dump.

Bayview was terrible! My grandfather was recommended to go there for rehabilitation from the hospital after falling and breaking his hip. They were rude to my grandmother, failed to keep my grandfather changed and clean and hid that he had a wound that was open and not healing. Then they took him to an outside doctors office without notifying anyone that he was being taken! Terrible experience and I would NEVER let a loved one stay at this place. Be aware!