Carriage House Senior Living Community

Offers Assisted Living and Memory Care

21 Reviews
3896 North Elm Street, Greensboro, NC 27455
Call (800) 385-2527
Carriage House Senior Living Community (800) 385-2527

Reviews of Carriage House Senior Living Community

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Assisted Living Reviews for Carriage House Senior Living Community

May 10, 2016


I am/was a resident of this facility

Mom stayed at Carriage House Senior Living Community in a very small room, and the food was bad. I paid them to give her her medications but half of the time, I would find out they missed something. So I decided to take her out of there. They had activities everyday but the residents there seemed a little older. They had people checking on her all the time which I appreciated, asking her if she wanted snacks or something. They also did her laundry. The community was laid out in a quad kind of way and each quad had its own dining room, so it was more intimate. They put too much pepper in the food and a lot of times, they couldn't eat it.

Provider Response

Thank you for your input, we appreciate it. Five Star Senior Living strives to deliver quality care to our residents and hold our staff only to the highest standards of hospitality and service. We also strive to redefine the dining experience in our communities. From the start, our goal has been to provide an exceptional culinary experience that gives our residents options Ð from decadent comfort food to healthy choices. We take great pride in our dinning staff and the menus offered, if the service has not been meeting your expectations, please reach out to our Food and Dinning Director directly at the community and voice your suggestions at (508) 358-2800, or you can always call our toll-free GOLD Customer Service line and we will ensure your concerns are heard: (877) 349-5349.

March 08, 2016

By Caring Daughter114041650

I visited this facility

We visited Carriage House, but they did not have room accommodations for my parents. They took us and showed us the rooms that they have, and it just was not what we were looking for. As far as I remember, the community was fine, and the staff was pleasant.

December 29, 2015

By Carol112596850

I am a friend or relative of a resident

My sister is in a one-room unit at Carriage House. It is pretty spacious and has room for a small bed, a recliner and a big closet and has a really nice bathroom with a walk-in, sit-down shower. They have people who come in to clean who do a good job. About the staff, some are good but others are not so good. They accommodate you, sometimes. Physically, the facility is nice. My big complaint is the food. You pay a large amount of money for someone to stay there, but the food is just not in line with the amount of money you pay. It is just not what it should be as far as the quality and the taste are concerned. I believe a lot of the food comes out of cans. They have social activities there but most of the residents don’t participate. My sister doesn’t participate either, but from what I observed, they have bingo, people come in to sing and play the piano, and have parties on special occasions. Every once in a while, they have a celebration, like at Christmas. They have a lady that comes in and does their nails if they want it. I think they offer good activities.

April 19, 2015

By Betty103783250

I am a friend or relative of a resident

I liked Carriage House because it’s quiet, the patients were looked after very well, and it’s clean. It’s in a nice and secured place. We moved my aunt’s bedroom for her and placed it in a room with her personal stuff, and she found this familiar. The people working there were wonderful.

March 31, 2015

By Birdfeeder

I am a friend or relative of resident

Carriage House has allowed my 92 year old mom to feel loved, cared for and more herself than in a really long time. The staff is amazing with their caring attitude. Where at another facility Mom was isolated, at Carriage House, Mom is brought into activities and her social as well as health needs are front and foremost for the CAREgivers at Carriage House. Our family could not be more pleased....over the top about Mom's care.

August 31, 2014

By Caring93190250

I am a friend or relative of a resident

My mother likes the staff at Carriage House Community. The management is welcoming. The facility is just the right size for her. She likes the food. They do have activities. Today, they were having someone come in to do the nails of the residents. I know that they will be going to the science center and I've seen them play board games in the lobby. They have been to the winery and I thought that was fantastic.

July 31, 2014

By Caring8195

I visited this facility

If I had to choose a place I visited to which to send my mother, I would choose the Carriage House. The tour was nice. The lady that gave the tour seemed to be a knowledgeable and warm person. I think Carriage House appeared to be relatively new, so it was nice and bright. It was a very well-kept facility too. The thing I like about the Carriage House is you could walk in a complete circle and you would have gone around the entire facility. There's also an atrium at the center. However, the rooms were typical. They did take me to a closet where they had memory boxes. Of all the places that I went, this gets the highest rating.

May 05, 2014

By Unique_Username

I am a friend or relative of resident

While I was not happy with the temperature of my father's room and the initial response from the staff to my questions/concerns, I will say they are working hard to remedy the situation. They are also working hard to get him to acclimated, which is not an easy task for a man who is anxious and didn't really want to move in the first place. With time, I think Carriage House will be the right choice for all. These early days have been rocky, but we selected them for a reason, and I suspect in the long run we will be glad we did.

April 12, 2014

By Caring80614250

I visited this facility

We really like Carriage House. It was a really great experience and they were high up on our list. They were very accommodating and very professional. It was like a resort. They were very professional. The actual facility's décor is very nice. But the rooms that were available are kind of tossed back in a corner. It's almost like a hotel, and your loved one can almost feel more secluded, and they're not in the main stream of things. They don't have a lot of mobility. They can be like back in the corner and nobody ever goes there. They had great activities. It didn't seem as lively, but it was still a great experience. I really enjoyed it there. The room availability was a little deterrent.

June 29, 2013

By Cherisse

I am a friend or relative of a resident

Carriage House had a pleasant atmosphere and a well-manicured layout. They have two levels with a dining room on each level. They have a family room and the individual rooms are large and furnished. They have activities throughout the day like games and groups come to visit or sing to them. Pets are allowed to visit. The staff is very caring, attentive, friendly and engaging with all the residents. The place is open to visit to people in your list and others would be permitted during the day. Everyone always seems happy and pleasant there.

May 31, 2013

By Mia6

I am a friend or relative of a resident

The Carriage House is a lovely place. The staff is awesome. She is very professional and she really made my mother welcome. Her room is very nice and furnished. The grounds are wonderful.

May 13, 2013

By mking

I am a friend or relative of resident

My mother is a resident in the memory care unit of Carriage House. I am so pleased with the care she receives. The caregivers are affectionate & friendly. I am always informed of any health issues & any questions concerning treatment or care are quickly answered. The memory care unit is bright & cheerful. Residents are moved through activities to stimulate & retain their abilities. I would recommend this home to anyone!

August 02, 2011

By jksmith77

I visited this facility

This facility is well placed and the grounds are very well kept upon pulling into the driveway. I spoke to the lady at the receptionist's desk and she was very pleasant in fact she didn't stop smiling. She eerily reminded me of the "Joker" in the movie "Batman". They offered me a booklet with floor plans and a tour of the facility so I took it. They did ask me why I was there so I told them I had a family member that I thought belong there which was not a lie at all. My guide showed me around and told me that they have events like cookouts and that they go bowling, etc so needless to say, I was very impressed. Every time I walked passed a worker, they would greet me which was a big plus in my book. All in all, I would definitely recommend this facility. The staff knows their job and they put the guests first.
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Memory Care Reviews for Carriage House Senior Living Community

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Services and Amenities of Carriage House Senior Living Community


  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: We Offer A Month To Month Rental
  • Assisted Living Starting At: $2580/month
  • Memory Care Starting At: $4870/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Fitness Room/Gym, Movie Room

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Wii Sports
  • Fitness Room
  • Gardening
  • Cooking
  • Arts And Crafts

Financial guidance

  • Home Sale Assistance
  • Va Benefits Consultation
  • Financing Advice

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • English


  • Minimum Age: N/A
  • Pets: Yes

Range of services

  • Physical Therapy
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About Carriage House Senior Living Community

Carriage House Senior Living Community offers compassionate senior care in Greensboro, NC. We strive to create a home-like atmosphere where you and your loved ones can feel secure. Our warm, well-trained staff works closely with our residents to provide the utmost care and comfort. As part of the Five Star corporation, you can be sure that everyone at Carriage House Senior Living Community shares the Five Star Values, and is committed to a high level of caring in all that they do. Please schedule a visit to see why we are the first choice in senior care in Greensboro, NC.

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