The Laurels of Greentree Ridge

Offers Nursing Homes

15 Reviews
70 SWEETEN CREEK ROAD, Asheville, NC 28803
Call (800) 385-2527
The Laurels of Greentree Ridge (800) 385-2527

Reviews of The Laurels of Greentree Ridge

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Nursing Home Reviews for The Laurels of Greentree Ridge

April 04, 2017

By Horrified beyond belief

I am a friend or relative of a current/past resident

This place is terrible in every way. You would be better off going to a homeless shelter. It constantly smells like a sewer and they are very understaffed. It has taken over an hour to get anyone to answer the call button and then they just came in and turned it off only to run out and make you wait another 45 min before returning to care for the patient. The nurses and C.N.A.s are for the most part OK, but they are so understaffed that they are constantly overwhelmed. The administration is the biggest problem, If you complain about the bad care of your loved one they will turn around and blame the patient and do nothing to fix the problem. The problems are a constant, Their has not been one day that I have visited my family member where the same issues I have complained about has been been addressed & the administrators have become rude and offensive when I have repeated the complaints. They do not see or treat your loved one as a person but rather a dollar sign. The social worker is horrible and pathetic. The head of the nursing department dos not do anything to fix the problems. The facility is falling apart from the leaking roof to the broken door alarms and fire alarms that go off for no reason when it rains hard. If you care about your the person, do not let them go to this place.

March 31, 2017

By bgn

I am a friend or relative of a current/past resident

I am a relative of a past rehabilitation patient. I was not impressed with the staff at all. Only 2 or 3 seemed to really care. My loved one was there recovering from a hip surgery and has dementia. She fell 3 times in one week. The last fall resulted in a head injury needing stitches. The nurse told us she was not found for a good ten minutes due to shift change. A very lame excuse. Needless to say we brought her home. There were many times when a call button would not be answered for 30 minutes or longer. Do not subject your loved one to this place. It is not at all what they spokes person makes it out to be. There should be a suprised visit from State inspection. There is never enough staff and the weekend staff is the worst.

February 05, 2017

By yakke fan

I am a friend or relative of a current/past resident

The nurses are nice when see them ,¡ very slow it take over a hour to answer bell not right some Need more attention this really needs to be e looked into

October 09, 2016

By dmsmd

I am a friend or relative of a current/past resident

In 25 years of working in hospitals and nursing homes, I've never seen such a filthy, unsanitary health care facility. My mother's floor was never completely clean, and the blood- and stool-soiled toilet went 48 hours without cleaning once, until I asked a nurse to clean it. Thereafter, I would clean it myself as needed. Soiled clothes were often dropped in a drawer rather than in the hamper sitting inches away, despite a MRSA wound infection and bloody drainage. The PT/OT staff were above average and the nursing and CNA staff were mostly concerned and helpful (albeit slow, as previously noted), but housekeeping and infection control were not high management priorities or staff activities. I recommend looking elsewhere, especially after seeing identical complaints in a review from two years ago.

September 07, 2014

By Oriented

I am a friend or relative of resident

Find another place to care for anyone. The PT staff was great, the nurses and CNAs seem to care and try but there aren't nearly enough of them especially at night, and the administrative staff is horrible. The facility stunk the whole time and sanitary protocol was pretty much non-existent. My mother got 5 truly terrible pressure sores that they didn't tell us about for a long time, including both feet which took over a year to heal, and she'll never be able to walk well again. They tried to refuse to let us take her to wound care, which the surgeon ordered after he discovered them when we took her for a follow-up visit - probably didn't want word to get out, but we did take her to the Wound Care practice, and I don't mind telling everyone about it. The food was a crime (example: American cheese on a piece of toast and potato chips for supper), and the doctors aren't exactly detail oriented. If they were, people wouldn't get worse and suffer like they do.

May 22, 2012

By needachange

I am a friend or relative of resident

My mother was at the laurels for short term rehab and I didn't think very highly of the facility. It is clean and the nurses do there job but not in a timly mannor. My mother would have to wait 30 min after ringing the call bell for someone to help her to the restroom, they would sit her there, leave and not return for 30-45 min! I think they have 1 CNA to 15 patients which is not enough and the nurses have attitude problems. Same with the admin staff, nice one moment and rude the next. I would not say this is the worst facility but I would hope this is not the best. Oh and I find it interesting that the week the state was coming to inspect they had the place fully staffed and kept cleaning the floors and rooms. Something to hide? I would say so.

August 30, 2011

By ToniToni

I visited this facility

While visiting this facility, we noticed that the patients here all seemed to be very active and vital. There were activities going on in three different rooms (or groups) and the dining room was full of other people visiting patients. The food looked pretty good and they were very quick about clearing the dishes from the rooms. The only issue I saw in the facility was that the visitors bathroom was out of hand soap, but when I told the front desk they immediately fixed the issue.
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Services and Amenities of The Laurels of Greentree Ridge


  • Health:
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  • Medicare Provider Number: 345303
  • Ownership Type: For Profit Individual
  • Date Certified: 10/01/2020


  • Resident Capacity: 98
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About The Laurels of Greentree Ridge

The Laurels of Greentree Ridge is a senior living provider in Asheville, North Carolina that offers residents Nursing Homes. Contact The Laurels of Greentree Ridge for more details on services and rates.

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