Sprain Brook Manor N H

WaMM

I was appalled at the treatment my 91 year old mother was given at this facility. Most of the time she was just totally ignored. With a few exceptions, the aids were very unfriendly. One day my mom called for water three times, but had to wait 16 hours before her pitcher was brought back to her. The food would turn your stomach, and looked so unappetizing that I would not even feed it to my dog. I am happy to say this was only a temporary stay for my mom after being hospitalized. My mother is now in a lovely assisted living facility, and being treated with dignity physically, mentally and spiritually. Never again will my mother see the inside of such a horrible place.

VincentD

There use to be one aide to four or five residents/patients now there is one aide to almost ten at a time. They are clearly under staffed and the aides work really hard while the administrators do absolutely nothing. Poor management has hindered patient care. The dept of health should do a surprise visit. I am sure if they did, the medicare rating would go down to being a one star facility not a five star as it is listed presently.

Caring111004950

Sprain Brook Manor was a very homey kind of place in a beautiful area. It is 17 acres of property, but it’s very convenient to the highway. The highway is right next door, but you can’t see the place from the highway, so it’s nice. It’s a rehab center, dementia center, and a live in center. There are four separate floors. My husband is in the rehab center. It’s one building; it has a lovely patio in the back, and people can eat out around the trees. The staff is very helpful and friendly. They have several physicians on staff there and aides. He has got very good care there, and the reason I picked it was because it has an excellent physical therapy department; that’s what he needed at the time he was there. They have someone who comes to entertain every night, playing guitar, and singing. They have bingo at night. Once a month, they have a brunch, and everyone is invited; family. They have entertainers, and they bring people in to entertain every night after dinner in what they call the front room, which also has a very large plasma T.V., and they just had a senior prom. They do have various activities like that on Independence Day; they have a big celebration. I think they really try to make it as personal as possible. There’s nothing pretentious or fuzzy about the place at all. But the food leaves something to be desired.

moris

love sprain brook

gpantore

The facility was decent. I remember the lobby being dirty and smelling like a funeral home which put me off but when I saw the rest of the building I was not as upset. My grandfather enjoyed most of his stay there, other than the unruly roommate he was given (which many people in the home agreed that his roommate should have been in his own room). The nursing staff was for the most part very friendly and helpful although there was one occasion where the nurse completely ignored my grandfather when he told them he needed his colostomy bag changed and it began to leak. He was able to participate in daily activities and Catholic mass/receive communion, which means a lot to him so that was great. One thing I really did not like was the fact that his case was handled by a social worker, not a doctor, and the social worker decided when he was fit to go home. I found this to be ridiculous and it must have had something to do with money and insurance.

Sunday

My Mom was recently a patient in Sprain Brook Manors' short term rehab & I must say that I was extremely pleased. The P.T. & O.T. she received was given by Dawn & her very caring group therapists.They work tirelessly. Everyone that our family came in contact with was so personable, you felt so at ease. Joni at the desk couldn't be more helpful and it seems she's ALWAYS there. Recreation time with Helen & her staff is very interesting, book clubs and more. Just check the calendar for all the events Helen has planned. Amy Mandizibal and her nursing staff are very competent, caring people. You get to know your Nurses & CNA's well. The location is perfect from anywhere, right off Central Ave. or the Sprain Pkwy. Lastly, the food is extremely edible, we really couldn't complain, and they offer guest trays. Sprain Brook Manor's food is definitely better than she'd had in the hospital. So, if you're deciding where to go for yourself or family member, Sprain Brook Manor is the place to go. It isn't home, but it comes close.

Kevin O

I have found the staff at Sprain Brook Manor very warm and caring. I was hesitant to have my father stay here for rehab due to the low rating, but it was close to me and I figured it would only be temporary. I was pleasantly surprised. The recreation activities were wonderful, and the rehab staff got him up and moving. It was a pleasure.