CareOne at Wayne

REPEAT PATIENT

3 TIME PATIENT, GAVE GROWN A NEW RESPECT FOR AIDES AND NURSES WHO HAVE TO DEAL WITH UNCOOPERATIVE PATIENTS, FOOD IS GOOD, THERAPY IS GREAT. THANKS TO AMY AND HAZEL WHO MAKE YOU FEEL AT HOME WHILE MAKING SURE YOU GET THE NEEDED CARE. THEY HAVE HELPED ME IMPROVE MY LIFE WITH A SMILE ON THEIR FACES. WOULD CERTAINLY RETURN IF I NEEDED TO.

johmamachi

satisfied with stay

Rosezaten

My mother was at CareOne at Wayne for rehab. It was good and the staff was very good. She didn't want to go to the activities, so they would bring her some crayons and books to keep her occupied. They had dogs and other animals there. Every day, they would come and tell her what was going on with the activities. They had assisted living there too. The facility was clean and smelled nice. Everybody was nice and they would greet you. She enjoyed her meal every day. The food was good.

sadanddisgusted

Keep your parents out of this one! It looks nice and is clean. However, the care is perfunctory, needs aren't being met, and the food is really awful. The doctor comes by once every several days, listens to the heart, then leaves before any questions can be asked. I don't think my dog would eat what they serve. There's absolutely no dignity for the patients and they even charge for TV and phone, which they don't tell you up front. This is an awful facility. I understand that it's a for-profit organization: I have no problem with that. However, it's awfully hard to see a senior citizen come in with a small sore and have it turn into a stage 2 bedsore under the care of the personnel who are supposed to keep an eye on this kind of thing. If I had a worst enemy, I wouldn't want he or she to be confined to Care One in Wayne.

Cat13

I would NOT recomment Care One. My Mom was recently in the facility, and had to be taken to the hospital by ambulance in an emergency. She was in kidney failure, and the nurses who had this information, and blood work ALL Day ignored her symptons. Luckily, when I came, I called her Dr, and she was taken to the hosital. From the very first day that my Mom was there, the nurses ignored me when I asked them a question, or said they DID NOT KNOW. My Mom also waited almost an hour when she called for the nurse to go to the bathroom. PLEASE dont send anyone you love to this facility.... SPREAD THE WORK

Concernedperson2

When I first arrived, the secretary staff were extremely rude. I came with my friend. We had to sign in at the front desk, and clearly the secretary rolled her eyes at us and did not even offer to help. We had no idea what to do/where to go, etc. We felt like we were being ignored. When we finally got to the floor where my friend's relative was, there were many, many residents in their wheelchairs just staring at us. The nursing assistants did not speak English at all, and most of these patients were Caucasian. Some of the nurses were running back and forth, and some were in the station joking and laughing and eating the whole time. One patient was yelled at to go back into their room. I think I would not recommend anyone to this facility for their loved ones.

kkattine1

My grandmother stays in this facility and has been there for the last 2 weeks. The food is very impressive. They serve 4 meals a day (breakfast, lunch, snack, dinner) and it is all actually fairly high quality. The nurses keep track of what each resident can and cannot eat and incorporate that into what meals they will be serving. The residents can even go to a "restaurant" within the facility and pick what they want off a menu, getting fresh made-to-order food at the time of their choosing. The nurses are very patient and considerate of the residents. They keep a very sharp eye on their condition and make sure that they are comfortable. The doctors stop by often enough to make sure my grandmothers money is well spent but not so often as to be a nuisance. The rooms are a decent size and there are extra chairs in the rooms for guests. Also, Care One holds activities for the residents every singe day ranging from arts and crafts to poker games. My grandmother especially loves the poker games and says that they are very well organized. Overall, Care One is a wonderful facility and I would recommend it to anyone looking for an assisted living provider.

waynenj

My grandmother was recently a patient at Care One in Wayne. My grandmother had suffered from a stroke and was there for rehabilitation. The nurses were annoyed whenever the bell was rung for service, and they were always late giving her her meds. The only good thing that was there was the physical therapy...but that was it. One time a family member asked the nurse to change my grandmother and it took them over an hour to come back and change her! She ended up getting 3 massive infections that spread throughout her body and within a month and a half of being at the facility she passed away. DO NOT GO TO CARE ONE!!! Do not ignore these reviews! Please listen to all these and take your loved one to a different rehabilitation center!

smartie

My mother was recently here & I wouldn't recommend it to anyone! When you ring for a nurse it takes too long for them to respond,they don't look at your chart so they don't know why your there,they give you medication not looking if you changed the medication,if your not aware of this they can give you the wrong meds. Each nurse tells you something different as to what you can or can not do. When you take the tour of the facility they make it sound likes it's great but when you get there it's totally different. The therapists get annoyed if you don't do exactly what they want you to do & each one tells you different things you can & can not do.

carolinam

Despite the self congragulatory posters and banners that adorn this facility, I would have a difficult time awarding them one star. My husband was recently a patient here and I would not recommend it to anyone. They were not equipped to accommodate a man of his height and weight. The staff were not satisfactorily responsive to requests for assistance, pain medication, ice water etc. I was not expecting anything unreasonable but I don't think I should have had to go out looking for people because his call button was ignored, shorted out etc. The nursing staff was competant but staffing was in short supply. The non-nursing staff left a lot to be desired in competency and attitude. Cleanliness was fair. One day my husband was not dressed when I arrived at 4PM they said they couldn't find his clean clothes, they were in the stand next to his bed where they were EVERYDAY! All I heard from them was what a great facility this is. They had failed to show anything that approched ok much less great.