Brandywine Living at Livingston

I can't say enough about the smooth and caring transition my mother (and I) experienced at Brandywine Living at Livingston...during a pandemic, nonetheless! Everyone including the directors of community relations, the nursing and caregiving staff, the front desk staff, and the maintenance department made the move for my mother as pleasant an experience as possible. They took careful care to make sure all covid-19 precautionary protocols were followed so that she could have a safe and healthy move. Instead of an in person tour, we got a virtual tour of the lobby, dining room, and apartment (which are all beautiful and spotless). Instead of an in person nursing assessment, a zoom session was held. Instead of the outside moving company entering the building, they handed furniture off to Brandywine maintenance crew at the door. The maintenance guys proceeded to move and arrange the furniture to mom's specifications and even had all pictures and mirrors hung before lunchtime on the next day! Even though mom had to remain in her apartment during the "retreat" period due to protocol, she was visited by staff (who are regularly tested for covid) throughout the day to ensure her medication, housekeeping, nutritional , and personal care needs were met. She even had a manicure! Brandywine at Livingston has been the blessing my family and I have been waiting for!

Very disappointed with Brandywine Livingston. The staff seem friendly and the place looks beautiful, but my parents are miserable. The activities are boring. What is printed online is rarely what's actually offered, and everything seems to be held in the same uninviting space. The same movie runs all day; the "lectures" are often televised -- not even a real person! My parents are neither stimulated nor entertained. They say the food is horrible, too. I suggested they speak with a nutritionist, but there is none. They have assigned eating times and assigned seating, so there is little opportunity to meet new people or socialize. The pool is tiny and for therapy only (so the grandkids can't go in). The "gym" is the size of a closet, with barely any equipment. The residents don't seem to be enjoying themselves. For a place this outrageously expensive, one would expect better.

I really don't know where to begin by talking about Brandywine Living at Livingston. My mom lived in Florida, but was in need of assisted living. I was her health care surrogate and loving daughter who was living in NJ. I tried a place first in Florida and it didn't work. I then moved her to NJ and found the most amazing place. Brandywine Living. All of the staff was amazing. From the senior management, including the Executive Director, the Sales personnel, the head of Health care, the Nurses to the Programming Directors and to all of the staff----both in the assisted living and in the memory care. When mom was "not right" they immediately notified me and we solved all issues together. When Mom needed to be hospitalized, they made sure it was done right. When mom needed to be transferred from Assisted Living to Memory care, we did it in a step by step process so that she welcomed the change with open arms. When mom became extremely ill, Brandyw ine was there with me, to the end. They even came to the hospital and later attended her Memorial Service. WOW. What a great place. I can't say enough good things about it because it is an amazing place that really really cares about their residents and their families. They will always remain part of my family!!

Brandywine Living at Livingston is beautiful, and they redid the whole thing. They have an indoor pool that's very high-end, and they’re very expensive compared to the others. I found it dark when I went in. I did not find it warm and inviting, it was gorgeous, but there were no people out doing activities. I didn’t like the layout. There was no common area for everyone to hangout, and it looked more like a very private hotel. The staff was fantastic, very friendly, very nice, and very accommodating. They even had a bar and amazing amenities.