New Perspective | Prior Lake

Mary

My mother moved into New Perspective Prior Lake. The staff has been delightful, extremely helpful, extremely patient, and answered every question we had. We feel very comfortable with her living there. We're just happy that she's going to be settling into a new community. Everybody we've met has been wonderful. She has a one-bedroom apartment. It's very spacious for one person. The rooms are a really nice size. She has a walk-in pantry with a stackable washer and dryer for convenience. It's wonderful. The apartment she got is very bright. It was clean when we moved in. The carpet was clean, the cupboards were clean, and the refrigerator. Everything was really nice and clean, and that was one of her main concerns. No dust in the corners. They have a library, which she loved, with computers and a huge TV with jigsaw puzzles and things like that; that she can do. They have a beauty salon, which is wonderful. We don't have to take her out in the middle of the winter to get her hair done. They have a movie theater, a nice bistro, and a nice cafe where she has her meals. She went down for lunch today. I actually just placed a call to speak to her to see how the food was, and she was not in her apartment, which is really good. She's venturing out. Every week she will get an activity chart. They have bingo. They have a chapel, which is very, very important to her. They have a book club that she can participate in. Every day there's some event that involves you if you want to go. There's plenty for her to do. The value for the money is pretty much the same as every other facility that we looked at. We're really happy with it.

Jennie

My mother stayed at New Perspective Prior Lake for nine years. She was independent, but they did serve meals, so she had a meal program. They had a bus. The last two years that she was there was COVID and so that kind of changed everything, but up until then, she was satisfied and happy there. The meals would get repetitive in her opinion and they would switch cooks, but overall she liked it. The other residents were very friendly. It was more of an ala carte as far as the amenities and the things that they would give her. The only thing that she used there was their meal plan which was part of the program. She had to have her meals there. She started on ten meals a month and then increased that. She could have picked any of the three meals of the day to go to, but she usually did the noon meal for their main meal. The evening meal was more of a sandwich-type stuff. I think the place changed hands while she was there and some of the policies changed. She was required after a while to go to one meal a day, which is what she was on at the time. During COVID, they would deliver the meals to her apartment, so she kind of lost the sense of community when they couldn't eat together. She did not get COVID, but she was pretty much confined to her apartment and they were very particular, as far as visiting. I had to schedule it in advance and I could only go once a week for half an hour, and I had to wear a mask and glasses. Those last couple of years were pretty tough. She was happy with the apartment itself. It was real pleasant. She had it decorated nice and she did have people come in to clean. She had her own washer and dryer. She was really independent up until the last few months of her life except for the COVID part. It worked out well for her, especially the first few years she was there. She was a lot more active with their community projects. They would have 5K walks and they would go out for lunch once a week on their bus and they would take them to the grocery store and there was no extra charge for those things. I live so close but I see the bus so I know they still have their bus. If she needed light bulbs changed or any kind of maintenance, they were very good about that. They had entertainment coming, singing groups, and people coming in and teaching some kind of a crafts class or something like that. There was a courtyard, and a community room and they would have happy hour and they served wine. Every afternoon, they would have coffee and a snack in their community room. There was a big front porch and they used to sit out on their front porch a lot and my mom enjoyed that. They did do a complete remodeling of the common areas while she was there with a lot of nice artwork and new carpeting and painting. That was probably five years ago or so that they did that. Especially during COVID, they had trouble with staffing, mostly the dining facility, which was frustrating, but that wasn't their fault because they had regulations. They had a turnover of staff and some of them were great, some of them were not. The facility was nice. They had a beauty shop there at the time, but they had to close during COVID, and I don't think they've reopened it. The activities they offered were really good, but she didn't necessarily participate in all of them. From my perspective, everything was great.

Kristinel

New Perspective Prior Lake was great. Sean was the salesperson that helped us and he was super nice. He went out of his way to even come in on Saturday to look at some things. He was accommodating and a super nice guy. The rooms were big. They're bigger than a lot of places. It's an older facility, but it's very clean. They have a big variety of meals. We had lunch there and it was good. It was prepared well, very healthy, and well-balanced. The dining area was nice and people were close together, not in a bad way, but some people were very interactive. They have a lot of activities that you can get engaged in and transportation to Target and all that kind of stuff. They have a theater and a chapel as well.

ReviewerFC102621A

My father will be moving into New Perspective Prior Lake. They were warm and welcoming and had good services. The room was nice and it's exactly what we were looking for. All the staff was friendly and very knowledgeable. They had all kinds of activities like bingo, cards, puzzles, social hour, walking clubs, and workout clubs.

Stephanie

New Perspective Prior Lake seemed fairly clean. Everyone was super friendly. It seemed very activity-based where you could meet lots of people and they would encourage community and things like that. It was a very positive feeling. It was the only one I've seen so far. It was what I expected, but it didn't blow me away. It was pretty clean and looked nice. They had a lot of different apartment layouts, which was cool. The staff was very friendly, very knowledgeable, and easy to talk to. The only thing that's kind of holding us back is when my father is going to need rent assistance, they're gonna move him into a companion apartment. That's the only thing that's kind of holding us back because I don't know if that's gonna make him happy. It seemed like a nice place.

Trishanne

After looking at numerous living options for a family member, we were blessed to find New Perspective Senior Living of Prior Lake. We immediately knew New Perspective was a great fit for my Aunt. Coleen, the sales director was very thorough answering all of our questions and helped us through the entire process. My aunt's apartment is so beautiful and spacious, with a full kitchen, dining room, bedroom, walk-in shower, and in-unit laundry room! They have wonderful amenities. Charlotte, and the nursing staff have managed to successfully monitor the care of the residents while keeping them virus free. My aunt is genuinely happy and has commented to me several times about how caring Bridget, the director, and all the care staff are. She has been able to get the help she needs at New Perspective, and still maintain her independence.