Brookdale Plymouth

Offers Memory Care

21 Reviews
15855 22nd Avenue North, Plymouth, MN 55447
Call (800) 385-2527
Brookdale Plymouth (800) 385-2527

Reviews of Brookdale Plymouth

21 Reviews Write a review
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Memory Care Reviews for Brookdale Plymouth

May 01, 2017

By agnesofscotland

I am a friend or relative of a current/past resident

They talk a good game but they don't deliver. Rooms aren't cleaned, The place smells strongly of urine. They are only private pay even though they will tell you you can stay., your out when your money is gone. The food it terrible. High staff turnover, poor training. They don't keep the clients clean, teeth brushed hair cared for regular bathing. Look some where else this is run by an uncaring corporation just looking to make big money.

Provider Response

We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.

December 12, 2016

By Catherine W.

I am a friend or relative of a current/past resident

My mother was a resident of Brookdale of Plymouth for several years and I felt her care was exceptional. She had been very isolated and unwilling to participate in activities at her previous residence but the B of P staff helped her feel welcomed and she was so much happier. She said many times in her last year of life, "I'm so glad I moved here." My mother was fairly high functioning so didn't need a lot of the care many do, but I felt her care was stellar. The food could have been better, but the director, activities staff, receptionists, and nursing staff were amazing. I also felt the layout and aesthetics were lovely compared to other places I had toured. I felt they truly cared about my mother and our family, and would highly recommend Brookdale of Plymouth.

November 29, 2015

By Anonymous115565550

I visited this facility

I didn’t have any problems with people at Brookdale Plymouth. They’re fine, but they just didn’t seem like a good fit for Ann. I felt the style of the shared rooms were not very good because there was just a partition between the two beds. They had good security system, which was important.

November 18, 2015

By candidreview

I visited this facility

Don't believe what they try to sell you. During the touring process the place seems amazing, warm and loving. However, they are not a facility that follows patient care through end of life. It starts out ok as long as the resident is somewhat functional. Once a residents symptoms gets worse, care goes completely downhill. The residents are not clean. The nutrition is horrible. If a patient can't feed themselves, they don't have enough staff to take the time to feed them or they don't even notice that a resident isn't even eating. There is no one around that can tell you anything. Phones aren't answered in the evening and business management is poor. Management is never there and RN nurses are not there during the evening, only on call and the staff is not educated to even know to call a nurse. Patients are left with unskilled aids and med passers all night long. It is not a place I would put anyone in. Falls are undocumented. Bruises can't be explained and quality of care is extremely poor.

Provider Response

We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.

August 05, 2015

By Bonnie110932550

I visited this facility

Brookdale Plymouth (Clare Bridge of Plymouth) did not have much parking, but it was very nice. Another negative was the public restrooms were locked. The rooms were nice, and the dining area was very nice as well.

December 10, 2014

By LotsofCaring

I visited this facility

I had a family member who lived here. Overall they're Ok but I think the facility is too big and poorly manages. When loved ones become more vulnerable and can't speak up for themselves it gets worse. We were not happy. Things were stolen, lost, etc. The director didn't seem to care. When my family member was injured they couldn't seem to keep it straight how to care for her and I got mixed messages all the time from various staff. I think in general there are a lot of good folks there, but it is poorly managed.

Provider Response

We deeply regret that we were unable to meet your expectations. We want to thank you for your feedback and please know it will be reviewed and used to better serve our residents and their families in the future.

October 10, 2014

By Sandy43


I was looking for a memory care facility for my mother with Alzheimers, the person that helped me was very knowledgeable of was able to see to my mothers needs medically and physically. I was very pleased with information she was able to give, and I shared this with my family. Unfortunately the majority of my family lives 2 hours west of here and they wanted my mother to be closer to them.

July 09, 2014

By care for mom

I am a friend or relative of resident

Do not believe all they tell you. We had many problems getting staff to follow diet (no dairy) and not serve her foods she hated. Some meals looked unattractive, sometimes there was no milk or creamer for residents requesting it. Room was lovely, looked out on a courtyard. We planted flowers outside window but courtyard was sadly neglected, weeds, shrubs needing trim, empty planters. Some staff were incredibly kind and attentive, others not so. Getting call lights answered was an issue. Shower room was too cold and no temp controls in patient rooms. Ours was cold in winter so we put plastic over the window to keep it warmer. Not sure I would place a loved one here again.

August 13, 2013

By caring2309

I visited this facility

The rooms at Clare Bridge are really good. The staff were friendly and informative, but I just think they need to redecorate the place because it looks old.

June 18, 2013

By Barbara35

I visited this facility

If we only need dementia care, then Clare bridge of Plymouth at 22nd avenue is our first choice. That was beautiful. It is small, the staff knows all the residents, and they call them by name. It is just a really lovely place and very caring staff. My sister-in-law also had met the lady that headed the staff in one of the seminars about Alzheimer's that she attended, so that helped as well. The rooms were small and cozy, and the facility went around in a kind of semi-circle, so there is no way you could ever get lost. It was just very well done.

February 16, 2012

By HollyDolly

I visited this facility

I was a short term volunteer at this facility. I found that the staff was incredibly nice and helpful. They seemed to enjoy their job and being around the residents. The staff was also very easy to work with and provided me with training. The amenities were better than expected and the facilities provided residents with many important activities for daily life. The facility has a great atmosphere with a 'town center' and faux places for the residents to go to such as an 'ice cream shop.' I liked this freedom and liberty it gave the residents as they need to maintain as much individuality and freedom as possible although they may not be able to live on their own. I also found that the staff knew every resident very well and specifically so that if they were having any issues or problems, they were easily and properly assisted. My favorite part was the comradeship that flourished while I was there. Many of the residents that wanted to continue to create and maintain relationships did, because it was available to them. In the town center, at the same time everyday, many of the residents enjoyed getting together, exchanging stories and playing cards or other games. I enjoyed being a part of this. The other great aspect of the facility was the high level security. It was very secure and all visitors had to sign in as well as be buzzed into the facility. I found this to be very impressive yet very important. The residents need to be and feel safe as many cannot fend for themselves.

January 06, 2012

By Sunny1

I visited this facility

The facilities in this place are superb when coming to the assistance, each and every 3 persons have an assistant and there will be no problems with any of the people living there. They are served for the best, I have visited some of the assisted livings in Chicago i dont feel that they are that much good when compared with the place here, I really like the people and the management over there.

January 03, 2012

By commercesd

I visited this facility

While visiting a friend of mine in the Minnesota area, I was asked to accompany him on his quest to visit some assisted living facilities in the area. He wanted to visit Clare Bridge of Plymouth "“ since it is located near some of his friends and family in nearby Robbinsdale, MN. My friend has early Alzheimer's and dementia "“ so was relieved that this facility offers this kind of care for its residents. Up until recently, he always had an active lifestyle. We could see from the care provided here that he would be able to be as active as possible. They offer a variety of interesting and stimulating activities for their residents. Each person is handled individually and carefully evaluated for his or her needs. The housing offered ranges from studios to larger apartments and all were nicely designed and decorated. They offer to help personalize to your tastes, which is really nice. All units have individual temperature controls and most have a patio or balcony. The health and wellness program was most impressive, including sports, exercise, classes and activities that involve plenty of walking. This is really important to my friend "“ and he will really appreciate what they have to offer here. We could see why the food choices and options were so good once we found out about its Culinary Arts Institute. They take the time to teach the chefs who service their facilities about enhanced food preparation and presentation "“ something that is unique to them. Neither me or my friend has ever seen a facility of this type that has gone to such lengths to ensure the satisfaction of its residents as to food and nutrition. The surroundings were all comfortable, including the grounds "“ which were well-kept and made to encourage participation. They even take the time to design familiar environments so that residents can easily adapt. We liked that they encourage those with dementia to adapt, rather than restrict their residents. Because of the exceptional care that we saw at this facility and the above-average offerings "“ my friend is placing this facility at the top of his list for consideration.
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Questions about Brookdale Plymouth

What ongoing training does the staff receive in dementia care?

Providing excellent dementia care is a complex task that requires ongoing guidance and teaching for Clare Bridge associates. All associates receive initial and on-going training in proper techniques, approach and care of persons with dementia. All executive directors also attend Brookdale’s Clare Bridge Leadership Competency Training.

What programs or activities does Brookdale Plymouth offer to keep residents engaged? How does the staff engage residents' long-term memories?

The Clare Bridge Daily Path offers a gentle daily structure (seven days per week) choreographed with a minimum of six programs per day. All are designed to maintain the resident’s abilities and to encourage the use of their current skills. The Daily Path gives each resident a sense of security that they are “right where they need to be.” Daily Path activities include the following: • Morning Mental Workout with discussions, brain-stimulating games and reminiscing • Daily Physical Activity with exercise opportunities including Brookdale Fitness B-Fit group exercises, walking programs and dancing • Daily Life Skills provide a sense of purpose, meaning and belonging individually or as group activities. • Person-Centered Programming includes activities designed to use the resident’s social history as a foundation, by honoring past interests and involvements, programs tap into current skills and support successful experiences.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

The communities Health and Wellness Director, a Registered Nurse, assesses the residents prior to move-in, 14 days following move-in and every 90 days. In addition, if there is a change of condition an assessment will be completed.

What techniques does Brookdale Plymouth use to support memory care residents during mealtimes?

Designed by a team of culinary associates, experts specializing in dementia care and registered dieticians, the unique Clare Bridge Dining program sustains the resident’s opportunity to enjoy and master the dining experience. The program offers such specialized aspects as: • Dementia-Friendly Menus providing diverse offerings that help prevent weight-loss; selections are easy to manage, familiar and appealing to the senses. • Individualized Dining Assistance includes evaluating each resident to determine the level of prompting assistance needed to preserve their use of utensils as long as possible. • The Supportive Dining Environment, which incorporates small dining rooms with consistent seating to support the challenges of those with dementia, encourages familiarity and socialization while supporting the needs of the residents through the assignment of resident care assistants. Music, centerpieces, warm, scented wash towels and fresh linens enhance the dining experience.

How does Brookdale Plymouth keep residents' families informed about their loved ones' health?

We hold regularly scheduled care conferences to verify that the resident is receiving the care and services they want and need. Our community leadership team coordinates individualized wellness needs in collaboration with the residents additional care providers.

Describe the neighborhood around Brookdale Plymouth. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Brookdale Plymouth is located in a residential neighborhood with shopping, dining and entertainment options nearby.

Costs for Brookdale Plymouth

Cost of Memory Care

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Starting Price

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Services and Amenities of Brookdale Plymouth


  • Rent Plus Care Fees
  • Memory Care Starting At: $3410/month

Room and housing options

  • Studio Apartments

Dining options

  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Coffee Shop
  • Party Space
  • Tv Room
  • Garden And Patio
  • Security Gate
  • Features Extra: Library

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Hospice Care
  • Medication Management
  • Physical Therapy


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Fitness Room
  • Gardening
  • Cooking
  • Arts And Crafts

Financial guidance

  • Va Benefits Consultation
  • Financing Advice

Guest services

  • Guest Parking
  • Guests At Mealtime


  • Minimum Age: 65
  • Pets: Small Pets Allowed

Range of services

  • Physical Therapy


  • Licenses: Minnesota Class F
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About Brookdale Plymouth

At Brookdale Plymouth we know that memory losses due to Alzheimer's disease and other forms of dementia are progressive and residents' needs are continually changing. That's why we provide balance in our residents' capabilities, personalities, and preferences to create daily routines that enhance their spirits and increase their sense of purpose. We believe the amount of satisfaction our Alzheimer's and dementia care residents receive from the tasks that fill their days goes a long way to maintaining their sense of purpose and overall satisfaction with life. An integral part of this is our promise to encourage each resident to find Daily Moments of Success. To help our residents achieve these moments, our associates receive the tools and training needed in such key areas as specialized dining and the ongoing monitoring of healthcare and behavioral needs, to name a few.

We provide Alzheimer's and dementia care residents with the lifestyle, housing, and services they need in comfortable surroundings combined with the amenities, programs, and care to help stimulate recognition, recall, and wellness in a safe environment. Through years of caring for individuals with dementia, our professional care staff has learned to create optimal surroundings and approaches to care. Familiar environments that our residents have enjoyed throughout their lives are recreated to help them feel reassured and comfortable. The Alzheimer's and dementia care programs at Brookdale Plymouth are built to embrace, not restrict our residents' desire to wander and to provide a sense of belonging.

What Makes Us Special

A supportive community that specializes in dementia care: early, mid and late stages. We also have 4 secured outdoor courtyards and an Executive Chef .

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Brookdale Plymouth

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