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Health and Rehabilitation of New Brighton
825 FIRST AVENUE NORTHWEST, New Brighton, MN 55112
Featured Review
5
|
September 27, 2018
New Brighton, A Villa Center as it is now called is amazing! The care team and specialized Respiratory Therapy team is fantastic!! Staff communication was great, lots of activities! we came during a carnival day! I understand now Villa is doing a huge Renovation beginning in the new year! So a face loft for an amazing soul!!! Do not go on looks alone, Care is where its at!!! THANK YOU VILLA FOR HELPING DAD!!!!
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About Health and Rehabilitation of New Brighton in New Brighton, Minnesota
The Villas at New Brighton, located in New Brighton, MN, offers skilled nursing care for its residents. The community provides a range of amenities and services designed to create a comfortable and supportive environment.
Residents have access to social activities and events that promote community engagement. The community is staffed with nurses who provide medical care and support. Physical therapy and rehabilitation services are available to help residents maintain or improve their mobility and strength.
Additionally, occupational therapy services are offered to assist residents with daily activities and enhance their quality of life. The community employs therapists who deliver specialized care tailored to individual needs. The Villas at New Brighton strives to foster a nurturing and supportive atmosphere for its residents.
Medicare
Health
1.0
Overall
1.0
Quality
4.0
Staff
2.0
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Reviews of Health and Rehabilitation of New Brighton in New Brighton, Minnesota
2.2
(10 reviews)
Facility
2.6
Staff
2.6
Food
3.7
Activities
3.0
Value
2.5
Jason D
1
|
February 19, 2021
Meals delivered were not what she ordered. Call button got responses in maybe 45 minutes. Potty help was virtually non-existant. I would reccomend almost any other facility over this one.
samsonite
1
|
December 21, 2020
Been visiting my brother through his window for an hour and a half now. He’s been sitting in a wet diaper and no clothes this whole time. I understand about being short staffed but an hour and a half? Come on! That’s just wrong!
Mike 99
5
|
September 27, 2018
New Brighton, A Villa Center as it is now called is amazing! The care team and specialized Respiratory Therapy team is fantastic!! Staff communication was great, lots of activities! we came during a carnival day! I understand now Villa is doing a huge Renovation beginning in the new year! So a face loft for an amazing soul!!! Do not go on looks alone, Care is where its at!!! THANK YOU VILLA FOR HELPING DAD!!!!
Nord
4
|
August 22, 2018
The staff here is awesome - took great care of my dad and were very, very helpful finding us another facility when he had to be moved due to funds. Shout out to Stacie, Chris, Ansel and the rest of the caring staff for your efforts!!
janells
1
|
June 28, 2018
Absolutely the worst experience. My mom was only there for a few days. In that time, she was ignored for 2 1/2 hours when first transferred there, even though she was diabetic and her feeds were turned out and she was showing signs of dehydration. When I called to ask her to be checked, a male employee came and berated me. They were not equipped to deal with her condition, even though Bethesda Hospital made it clear what her needs were. Because of this, they transferred her to the hospital in the middle of the night and did not inform her next of kin. Then they refused to take her back, causing a prolonged hospital stay. Avoid this place at all costs!
LJC51
4
|
September 25, 2017
I was there recuperating from a hip and back fracture about seven years ago. I don’t understand the low ratings. The nursing staff was very capable and fun. The phys therapists were very nice and professional, I recovered much quicker than I thought possible. The food was good (except for the god awful coffee) and served hot and fresh. If you go there expecting a four star hotel, you will be disappointed. I’ve had many hospital and rehab stays in the past years and this place was just fine.
Monkey Bananas
3
|
March 17, 2017
The staff nursing staff leaves a lot to be desired. Most are from foreign countries and are very hard to understand. I tried to contact the Director of Nursing and she is never available. The social worker Linda is kind, compassionate and very resourceful. The Business Office is knowledgeable but always extremely busy.
Daily visitor of the center
1
|
March 6, 2017
There wasn't an option for zero stars or I would have chosen that. Our father wasn't given the respect of basic cares. He was left unshaven and dirty. He didn't always have clothes changed for days at a time. He wasn't bathed until I requested it on the 17th day he was at the center. The food was comparable to bad school lunch, certainly not food that senior citizens would like. Call lights were blinking unanswered all the time. I requested a call from Director of Nursing three times to discuss concerns but never got a call. He's in another care center now who really cares about their residents.
GWA
1
|
January 26, 2017
The Administrator and DON are more about the bottom line then they are about the residents. They often overlook the concerns of the care team and the admission criteria flip flops on a daily basis. The administrator is not at the facility half the time and there is a huge turnover of staff because they are treated like garbage.
Rick24
2
|
September 26, 2014
On the plus side. The building is old but kept clean and sanitary. The Nurses, therapists and office workers were polite and helpful. On the Minus side. I was power of attorney for my step father who was on Medicare and had to stay longer than 21 days. I was assigned a social worker that assured me that after 21 days there would be no co-payments on his extended coverage. That information was incorrect and I have a large bill to pay. My elderly mom and I attended a meeting with the administer of this home, she is not willing to drop this bill or even give a discount from the error her social worker made. Beware. -Rick
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