Canterbury on the Lake

Offers Assisted Living, Independent Living, Nursing Homes, and Memory Care

34 Reviews
5601 Hatchery Road, Waterford, MI 48329
Call (800) 385-2527
Canterbury on the Lake (800) 385-2527

Reviews of Canterbury on the Lake

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Assisted Living Reviews for Canterbury on the Lake

June 15, 2015

By Caring108281250

I visited this facility

We've gone to Canterbury on the Lake. In fact, a friend of ours has moved there, and she is very pleased with the place. What they do is give you a meal allowance. and meals are available for lunch and dinner. They also have a little café where you can get snacks and sandwiches -- things like that -- during the day.

January 14, 2015

By Lisapaynt

I am a friend or relative of resident

Terrible place. My mom was there for 8 months and hospitalized 9 times. Thank goodness I was there to check on her. I had to demand she go to the hospital every time and once she was taken she was in hospital a week to ten days EVERY TIME. They don't care. Don't judge it by looking at the outside. Watch and protect your loved one.

November 21, 2014

By Edelweiss Glide

I am a friend or relative of resident

My parents were both residents of Canterbury. They were there on different occasions. Each time the lack of answering call lights in a timely manner was a a real issue. It was not uncommon for them to have to wait more than 20 minutes for their call lights to be answered. The staff was overworked having too high of a patient load leading to unsatisfactory attitudes and care by most of the nurses and some of the aides. All of their nurses were LPN's. It is important to visit this faciility on the weekends when care is not adequate. There are people working on the weekends who really do not care about the patents. My mother fell while being left unattended by an aide in the bathroom and ended up dying. The nurse said it was the second fall on her shift. Prior to that my mother's teeth, glasses and laundry disappeared. The nursing staff told me it is not uncommon for personal belongings like that to disappear. Some of the aides and most of the therapists were dedicated and caring. Unfortunately the uncaring employees far outweighed the ones who were committed. I wish I would have listened to my instincts and found a different place. Without a doubt you have to be there as often as you can to be your loved one's advocate. My advice is to look elsewhere. There are better places out there.

June 27, 2014

By Caring86064450

I visited this facility

We've been to Canterbury on the Lake. It had 3 phases to it: senior living, assisted living, and nursing, so you won't have to be moved if you get really ill. I've been there for my mother-in-law. My husband and I stopped by on a Sunday, and they didn't have anybody to take us through. I think the man who took us through acted like he didn't enjoy taking us through the facility. He wasn't enthusiastic, but he was polite enough, but it didn't seem like he was really into it. My sister's-in-law's grandmother stayed there till she died, so I know that it was a good facility. It was clean. They had a lot of murals painted on the walls, and to me, if I was old, that would be confusing, but they might help seniors identify where they are. It seemed bright enough. They had a chapel that was very bright and nice.

June 05, 2014

By Hunter01


auxillary help very good. nursing aid, physical therapy etc good...but nursing care was really poor/ my mother developed pneumonia and had a very hard time getting the lpn to take her temperature or even give her robitussin for her cough. (they had standard orders for it) When i complained about the nurse the Administrator t tried to tell me I was abusive and to take my mother out ....really again poor nursing

December 13, 2013

By Caring76120350

I am a friend or relative of a resident

My mother-in-law is at Canterbury-On-the-Lake. The facility is clean and they had a lot of activities. They had a beauty shop there and a gift store. They have a lot of senior activities that they could sign up for and go for the day. The staff are very nice too.

September 30, 2013

By Sheila5

I am a friend or relative of a resident

My aunt has just moved into Canterbury-on-the-Lake. She has only been there for about two weeks, but she has made friends already. She likes this place. She is excited because they have lots of activities, like parties, touch ball, a little putting competition, etc. She goes exercise everyday and goes down for meals everyday. I went to visit her there the other day and she's so happy with this place. The grounds are so pretty. They're well kept. It is a large place. They have independent living, assisted living, skilled nursing care and a rehab area. However, because the place is big, it's so hard to find your way there.

August 15, 2013

By Anonymous3493

I visited this facility

We had a very nice experience when we visited Canterbury-on-the-Lake for my parents. I liked the area surrounding this community. It was very open. When we were there, there weren't any activities going on at that time. However, they were setting up for the night. They were doing a casino night. They explained to us that residents would earn chips by participating in stuff and doing different things. It was really interesting. This community has independent and assisted living facilities. Both facilities were very nice, although getting from one area to another was a little confusing. Overall, the Canterbury-on-the-Lake is a very nice place for my parents.

June 15, 2013

By Ammalyn

I am a friend or relative of a resident

My friend had a hip replacement she stayed at Canterbury on the Lake. I visited her there several times. The staff seemed professional and very friendly. It was quite an excellent facility. It was completely clean.

April 13, 2012

By Nanabanana73

I am a friend or relative of a resident

My Great Aunt moved into Canterbury On The Lake about three years ago. She moved there from another facility when they had an opening available for her. Canterbury has been great so far. They always have different activities going on, the staff members I've met have all been really friendly and attentive, and they all know her by name, which means a lot to me. The facility always looks very clean and inviting. There is also a salon on site, so the residents can still look their best without having to go too far. The bedrooms are a bit small as most residents have to share the room with another person, but they are still comfortable and have a large window with a good view. The menu seems good and they offer a lot of different food options, so the residents actually get a choice of what they want to eat every day. All in all, I'd say Canterbury On The Lake has been an excellent place for my loved one. She really feels at home there now, and she's made many great friends. It's a comfort to know that she's being well taken care of, so we don't have to worry about her so much.

January 28, 2012

By Hemmings

I visited this facility

Canterbury on the Lake is a fantastic facility. They have a great community of staff who truly care about their residents. They have an assortment of fun activities for the seniors to take part in, including bingo, arts and crafts, and occasional "field trips" for those able to go. The most fantastic part about this community is that it has different "steps." Seniors can enter into the senior living community, and when it becomes time, move into the assisted living community, housed in the same building. Finally, the building also houses a wonderful nursing home with a very dedicated staff for when residents must enter it. The best part is that residents are able to maintain long term relationships with the people around them, as all programs are housed in the same building, just in different wings. The exterior is also very beautiful, with a pond and fantastic landscape where residents can enjoy themselves when the weather allows. Overall, I was very happy with the quality of this community.

June 13, 2011

By AnonymousDD

Visited this facility

After nearly five years of being in-home caregivers my wife and I knew it was time to place her mother into a nursing home. This was not an easy transition and we felt a sense of urgency since her Alzheimers condition was advancing. We were very impressed with curriculum of this healthcare facility and provided a tour by the Admissions Manager. We were taken by elevator to the floor where Alzheimers patients were cared for and found many in wheelchairs in the hallway. Here the patients were able to socialize with one another as part of their daily activities. They all seemed to be well taken care of and we received many smiles as we toured that floor of the nursing home. The only drawback of the facility is that there was a waiting list. Being pressed for a more immediate placement we had to look elsewhere for a nursing home location.
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Independent Living Reviews for Canterbury on the Lake

September 23, 2021

By Juanita

I am a friend or relative of a current/past resident

We got my mom moved into Canterbury on the Lake almost a week ago. The portion that she lives in is independent living. The move-in process went really well. She likes the place. The place was very accommodating for her with her situation of using the walker. They have a large bathroom and a nice large kitchen area, which is accessible for her to be able to go back and forth using her walker. Everything was move-in ready. The staff was very welcoming. The grounds are beautiful there. The residents are super nice. They're really sweet, and they gave out information to the residents that are currently there letting them know that she was a new move-in and they welcome her, so actually everybody knew who she was before even speaking to them, and they kind of already knew that was her that moved in. Their process was nice compared to a lot of the ones that I went and viewed. This one by far was the best. The size and the cost were good, and everything that came along with it none of the other communities had that. They do yoga classes there, they have golf nights, they have movie nights, and they have bingo. They have a lot of different programs for the adults there like cards, and they go on trips. In terms of amenities, everything is included like gas, electricity, water, cable, Wi-Fi, and it comes with a 24-hour monitoring bracelet as well. They gave my mom $215 that's used from her rent that goes towards meals. They provide three meals a day, and the prices for them are very, very reasonable. If she doesn't want to cook in her full-size kitchen, she could order something or go down to have breakfast or lunch, or dinner. They have room service as well as an additional where if you didn't want to go down, they can bring your meals up to them. They have a nurse's station there and a doctor's office. They have a beauty salon. They have so much stuff there to offer. I didn't have a meal there, but my mom did have a meal there already. She had lunch on her second day there, and she said it was really good.

March 31, 2020

By Eric

I visited this facility

Canterbury on the Lake's price point is about 30 to 40 percent higher than the other two facilities I visited, but it's definitely a more quality built facility. There were more amenities and more activities for the residents to do. Their dining room was much bigger and offered a broader menu. The actual suite that they showed me was much better. They had a mini inside mall downstairs with shops, a boutique, and a fitness center.

January 01, 2019


I visited this facility

I'm not a huge fan of Canterbury on the Lake. They had room air conditioners and only one elevator. They had warm hallways in the summer. It has not been remodeled recently.

April 02, 2018

By Frank

I visited this facility

We visited Canterbury on the Lake, and that was our second choice, but there was no room available. It's an excellent community. The staff member took us on a tour of the place, told us everything they have, and was very open, and very friendly.

October 23, 2017


I visited this facility

Canterbury on the Lake was very close to where we were basically born and raised so my mom was very familiar with that location. It's just too big. If she lived there, she'd have to have an amigo because she uses a walker. She has knee and back problems. We found out there were people that work there that my brother knew, and she knew people that lived on our street. We thought my mom would want to be there because we were there for three hours, but when all was said and done, it was just too big. It was nice, but it just wasn't for her. They had all kinds of stuff going on. Across the board, that community was very nice. The staff was very nice and very knowledgeable, and there was a lot of information on the tour.

January 26, 2017

By Jim176515

I visited this facility

Canterbury had a graduated care program in a beautiful facility with lots of things to do. I looked at two rooms; one was a one-bedroom and a den, and the other one was a two-bedroom, which was very nice but expensive. They had a small chapel.

October 27, 2016

By Julie460627

I visited this facility

I did not like Canterbury on the Lake. It’s too formal for my parents. It’s not very relaxed looking, and they were the most expensive of all of them. There was a salon. They have a little café and a gift shop. I think they had a gym, too.

September 13, 2016

By Erin715762

I am a friend or relative of a resident

Canterbury on the Lake is wonderful. I have told my husband that I also want to be there when we need to go into one. The staff is really great and extraordinarily helpful. If you ever need any help, they are there within a minute. Mom's apartment is about 800 square feet, and somebody comes in every other week to clean. The trash disposal is right there. They have buses to take the residents to places, and they have a ton of activities. They have 2 different dining areas, a rehab area, and a doctor on-call. The service goes all the way from independent living to hospice. It's just a really great community. The food is really good, and they have monthly meetings to get the residents' inputs. They serve a balanced diet; low sodium is also available. There are 3 floors for independent area, 3 floors for rehab, and 3 floors for assisted living. They don't have a memory care area; it would be great if they could add that.

May 10, 2016


I visited this facility

Canterbury on the Lake was clean, fresh, uplifting, and felt like a beautiful hotel. The staff was helpful, and there were activities. I saw the library, which had nice chairs and interesting pictures on the walls.
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Nursing Home Reviews for Canterbury on the Lake

Memory Care Reviews for Canterbury on the Lake

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Costs for Canterbury on the Lake

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Cost of Independent Living

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Services and Amenities of Canterbury on the Lake


  • Rent Plus Care Fees
  • Fee Structure Extra: Care Plans Level 1 $350 Level 2 $500 Level 3 $850
  • Assisted Living Starting At: $4996/month
  • Independent Living Starting At: $2510/month
  • Nursing Home Starting At: $9882/month
  • Memory Care Starting At: $7166/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments
  • Housing Extra: Two Bedroom Apts. Are For Il Only

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals
  • Room Service For Meals


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Coffee Shop
  • Party Space
  • Golf
  • Hiking Trails
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Pool
  • Spa

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Internet Enabled Rooms
  • Wifi

Health services

  • Skilled Nursing
  • Hospice Care
  • Medication Management
  • Physical Therapy
  • Psychiatric Care
  • Nurse On Staff: Yes
  • Pharma


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Wii Sports
  • Tai Chi
  • Fitness Room
  • Yoga
  • Gardening
  • Cooking
  • Arts And Crafts

Financial guidance

  • Va Benefits Consultation

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • English


  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 235555
  • Ownership Type: Non Profit Other
  • Date Certified: 10/01/2020


  • Resident Capacity: 115
  • Minimum Age: 62
  • Pets: Small Pets Allowed

Range of services

  • Physical Therapy
  • Occupational Therapy


  • State Licenses: LC # AH630380234
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About Canterbury on the Lake

Canterbury is a retirement community unlike any other, offering three different levels of care under one roof: Independent Senior Living Apartments, Assisted Living Apartments and our Health Center, which offers short-term rehabilitation and long-term care nursing. All three levels of care have access to the Medicare certified skilled care rehab center.

Assisted Living

The Leas is designed to ensure the highest level of independence for each resident's functioning level. The Leas also offers gathering places and lounges, a restaurant-style dining room, worship opportunities in St. Luke's Chapel, outings, and a full activities schedule, including music therapy, crafts, and gardening.

With 24-hour staffing, medication reminders and assistance with daily living activities, residents and their families are assured of safety, comfort, and dignity.

It is truly the staff--so warm and caring--that distinguishes Canterbury from other communities.

Residents at the Leas Assisted Living enjoy:
  • Weekly housekeeping
  • Weekly laundry and linen change
  • Personal care team 24 hours a day
  • 24-hour wireless emergency alert system
  • Onsite clinic with a nurse to coordinate care
  • Scheduled transportation
  • Enriching recreational, spiritual and activity programs

Transportation is provided for residents to go to the bank, grocery stores, retail stores and even special trips to places of interest, such as Tiger games, casinos and museums. Personal trips can be scheduled including doctors' visits, family get-togethers or even service to the airport.

With the amount of activities, residents at Canterbury are never bored. Many who reside here find hobbies that they never knew they had. Some notable activities include crafts, swimming, computers, Wii sports, bingo and many more.

Independent residents enjoy:

  • Studio, one-bedroom, one-bedroom with den, and two-bedroom apartments
  • Full kitchens
  • Washer and dryer in every apartment
  • Flexible dining options
  • All utilities (except phone)
  • Direct TV
  • Wireless internet available
  • 24-hour emergency alert systems
  • Housekeeping every other week
  • Scheduled transportation
  • Apartment and grounds maintenance

We have exercise classes every day for various fitness levels -- something for everyone! Strength and Balance, Low-Impact Aerobics, Walking Clubs and Yoga.

What Makes Us Special

Canterbury prides itself on having a true home-like environment, where friends and neighbors gather. The spirit and atmosphere truly have earned Canterbury the reputation as a warm and comfortable place to live.

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Canterbury on the Lake

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