My Doctors Inn

William

My Doctors Inn is large and very attractive. It has an open atrium and a nice dining room. They have hairstyle therapeutics. They also have a mini library, and there's a piano in the common area, so it looks very nice. There's an elevator, and there are three floors. The room looked kind of small, but we looked at the studio unit, which was the least expensive and that was what we were interested in. We didn't sample the food, but they had chefs there wearing their white aprons and all that. The individual that showed us through was very friendly and knowledgeable. But it seemed almost too large like it didn't have that cozy feel to it. We weren't there at lunch or dinner, so there weren't a lot of people milling about, they were in their units.

Joyce

Our tour experience with My Doctors Inn was just as nice as the others. It was a big facility with tall ceilings. They were setting up for a Christmas party in this big atrium and they allowed the memory care residents to come down and join them. The memory care was inside the assisted living facility, so you walk through some corridors, which was kind of confusing to me. It's a locked unit with people 24 hours coming and going. They give you the code to the place and you're allowed to come and go as you please 24 hours a day, which would be great for me as I work the midnight shift and I have different hours for most people. They did not have a wall separating their shared rooms though. They would be across from each other without any dividers. So, that might be a little disturbing if you decided on a shared room situation. It looked very clean. The room was a little bigger unit. Residents were watching TV and an aide was sitting and observing them all. The person I had the interview with was approached by several of the very confused residents and she handled their questions and situations very compassionately. She was very nice and she's been there for ten years. She started as a receptionist, and now she's kind of running the place so she knows the ins and outs. She was very helpful, very understanding, had a lot of suggestions, and knows exactly how to get someone acclimated to the facility as a newcomer. I could bring mom down to the assisted living to play the piano, which my mom likes to play. They had a nice area outside that during nice weather you could go out to and sit out on the patio. They had a hairdresser station, a podiatrist that would come, and an in-house doctor. They would have your laundry done, provide you with three meals a day, snacks, and pretty similar to what the other memory care unit had. Everyone looked peaceful and taken care of.

Linda

My father-in-law has moved into My Doctor's Inn. They have individual studio apartments, and they check on the patients every two hours when the family is not there. My father-in-law is saying the food is excellent and plenty of it to eat. He's only been there three weeks, so at this point, everything has been very positive. The interaction with the staff is very good. They're very helpful. They're answering all our questions. They're following up with phone calls. Everything is good. They do say they have activities and everything. My father-in-law has not partaken in any of those yet except for the meals. The other residents are very friendly. They have movie nights, they have a beautiful outdoor patio, which obviously in Michigan we're not using yet, and they have gatherings or socials. They have a very nice area that we can escort my father-in-law to take part in. It looks like a New York sidewalk cafe area. It's all indoors, but they have a movie theater, a library, a barbershop area, and beautiful patios.

Brenda

We have My Doctor's Inn to be a very pleasant place for my sister. She's quite happy there. She's in a community that's small enough for her to get her needs addressed, and she just seems to be very pleased where she is. The staff is excellent, very accommodating, very attentive, and very informative. She has two rooms: a bedroom and a living room area with a kitchenette and bathrooms. They have 1-bedroom and 2-bedrooms. It's just a very pleasant place. They have a little bit of everything. They have an area there that is just very quaint with a beauty parlor. They also have the library. They have a sitting place and have a play area for children. They have a smaller dining room for those who choose to do that. My sister was very pleased with the selection of food and the taste of the food. She also likes the attentiveness that can be given because there are residents there who also need to be fed. On occasion, I have had to feed her when she was in the hospital. So, that made us really pleased that she could be accommodated that way if that was a necessary. Also, they even go all the way up to hospice in that same facility. That's why we didn't want her moved again because that would be another adjustment. She gave rave reviews on food, the selection, the variety, the accommodation in serving of the meal, and the amount of food. She also is accommodated with a hospital bed. She doesn't like to lie flat, and that was one of the accommodations that was good.

LauraAN

The staff at My Doctor's Inn goes the extra mile. My mother is in assisted living but now that her dementia has worsened, they spend extra time with her ensuring she eats and they assist her with video chats nearly daily so she can see and speak with family members. She enjoys the live music and singalongs. My Doctor's Inn is just outside of Detroit and they have done a fantastic job of keeping the Covid-19 infection rate extremely low. The only reason I don't give it five stars is that the food is so so. Not bad, just not as delicious as at some other long term care facilities.

B. Jones

Carefriends are great but need help. They put your loved one on the toilet and then leave to help someone else leaving your family member alone. Not safe. When their busy feeding residents at meal time one resident would get up and was seen peeing in another residents sink right at the door. Or peeing at the door where you come in. When you leave sometimes it takes a lot of time to find someone to let you out because their busy. On paper they show their well staffed but when are they at certain times. Please put your loved one in a place where money is not their main concern. If you leave incontinence supplies for a certain resident and management is there they say they will take care of it and then put it in a storage room to sell to any one else to make the company more money. We then went to the storage room with the help of a worker got it and put it in the room of the person we wanted it to go to. If your loved one passes away mid month they hurry and rent the room out and don’t return any money you paid for the entire month. Getting double the amount for that room for the rest of the month. Anything to make more money. I was even asked to watch the residents by a worker while the only one working at that time went out on the patio with one of the residents. I'm glad no one fell. It would have been on me.