
Reviews of New Hope Valley
Assisted Living Reviews for New Hope Valley
October 08, 2020
I am a friend or relative of a current/past resident
October 08, 2020
I am a friend or relative of a current/past resident
May 04, 2020
I visited this facility
November 29, 2019
I am/was a resident of this facility
October 27, 2017
I am a friend or relative of a current/past resident
Provider Response
Thank you for sharing such a kind review. Our staff is very fortunate to have such loving residents in our community. New Hope Valley takes pride in providing the best care for all residents and always being attentive to their needs. We are extremely grateful in knowing we have made this transition successful for your family. Erriesha Dunnaway Director of Resident Care
September 17, 2017
I am a friend or relative of a current/past resident
Provider Response
Thank you for sharing your experience with New Hope Valley Assisted Living and Memory Care. Our community is committed to delivering superior resident-centered care and enriching seniors' lives. Part of our mission is to provide residents with dignified living in a nurturing home. We achieve this by selecting team members for their compassion, talent, and ability to bring joy to our residents.
September 14, 2017
I am a friend or relative of a current/past resident
Provider Response
Thank you for sharing your kind words about New Hope Valley Assisted Living and Memory Care. We are glad to hear that your mom has adjusted well to the move to New Hope Valley. Our goal has been to create an environment providing dignified living in a nurturing home, for our residents. Kim Killey – Administrator, (989) 498-4000, kim.killey@newhopevalley.us
September 12, 2017
I am a friend or relative of a current/past resident
Provider Response
We really appreciate your kind words about New Hope Valley Assisted Living & Memory Care. We carefully select our staff so that they have a particular skill set and their contributions to create a warm atmosphere toward all aspects of care to our residents, family and visitors. Thank you for letting us care for your father. Kim Killey – Administrator, (989) 498-4000, kim.killey@newhopevalley.us
April 30, 2017
I am a friend or relative of a current/past resident
Provider Response
Thank you for sharing your experience and kind words about New Hope Valley Assisted Living. We are pleased to announce that we have added a Registered Nurse to our team who subscribes to our mission to provide safe, competent and nurturing care to our residents. We continue to pick genuinely compassionate and professional individuals to be a part of the New Hope Valley team to ensure they can meet the needs of our residents. Thank you for your time and feedback it is appreciated. Erriesha Dunnaway – Director of Resident Care
March 27, 2017
I visited this facility
May 22, 2016
I am a friend or relative of a current/past resident
Provider Response
Thank you for sharing your kind words about New Hope Valley. We are very pleased that you recognize that we offer choices to our residents. The residents who live at New Hope Valley are indeed our family. Thank you for letting us care for your mother.
November 13, 2015
I am a friend or relative of resident
Provider Response
My mother was a resident of New Hope Valley for 13 months. Making the decision on where mom should live wasn't an easy one but the support and love we have felt since day one made our choice so easy. They took care of her as if she was their mom. Every time I visited, they made me feel as if I was part of their family. Mom passed away on November 9th. Her last few days were rough but again the staff took care of her and my family. It was overwhelming and beautiful to watch the staff come to her bedside and say their final goodbyes, sometimes staying with us to pray or sing to her. My family will always be indebted to everyone at New Hope. They are now and will always be part of my family.
October 28, 2015
I am a friend or relative of resident
Provider Response
We appreciate your kind words and we will continue to strive towards making your mothers stay here at New Hope a great experience. We are glad to hear that your mother’s transition was smooth and that she has made new friends. New Hope Valley is our resident’s home and we would like to keep that homey feeling to make the transition just that much easier. We have focused on building a team of compassionate, professional individuals, and constantly strive to ensure that our staff members are aware of our residents’ needs.
October 12, 2015
I am a friend or relative of resident
Provider Response
Thank you so much for your kind words. New Hope Valley is very fortunate for caring compassionate staff, and constantly strive to ensure that our staff members are aware of our resident’s needs. We are very excited that your dad has made the decision to move into our community and joined our New Hope Valley family. Kim Killey – Administrator, (989) 498-4000 Ext. 204 kim.killey@newhopevalley.us
October 09, 2015
I am a friend or relative of resident
Provider Response
Thank you for sharing your kind words about on the New Hope Valley Staff! We are very pleased that our hard word is recognized by the families of New Hope Valley. The resident who live at New Hope Valley are indeed our family. Thank you for letting us care for your mother and mother-in-law.
Kim Killey – Administrator, 989-498-4000 ext. 204 kim.killey@newhopevalley.us
March 28, 2014
I am a friend or relative of a resident
Provider Response
We sincerely appreciate your comments. We strive to hire friendly, personable staff, and are pleased to hear that you a positive experience with them. We are also working to create more spacious apartments for our residents, and will have 15 new apartments available by November 2014. If you’re interested in learning more about the new apartments, please feel free to contact me at anytime. Kim Killey – Administrator (989)498-4000 kim.killey@newhopevally.us
January 31, 2014
I visited this facility
Provider Response
Thank you very much for your feedback. We sincerely apologize for the lack of availability. While we always have had a few openings here, the larger apartments are highly popular, and tend to fill up quite quickly. To address the desire for more space and availability, we are currently adding 15 apartments, which will be larger than our current apartments. We will also be adding several other new amenities in this expansion, such as a courtyard and library, I would love to discuss this further with you, and learn how to best meet your needs. I can be reached at (989) 498-4000 ext. 204. Again thank you for your suggestions and we work to identify and exceed our residents’ needs and wishes. Kim Killey – Administrator (989)498-4000 ext. 204 kim.killey@newhopevalley.us
December 05, 2013
I am a friend or relative of resident
Provider Response
Thank you for sharing your positive feedback on the New Hope Valley staff! We have focused on building a team of compassionate, professional individuals, and constantly strive to ensure that our staff members are aware of our residents’ needs. It is wonderful to hear that our hard work is recognized by the families. We are delighted that you are able to sleep at night with the knowledge that your mom is in good hands here at New Hope Valley.
Kim Killey – Administrator, (989) 498-4000 Ext. 316, kim.killey@newhopevalley.us
August 16, 2013
I am/was a resident of this facility
Provider Response
Thank you for your kind words Ellen! We work hard to find staff members who go above and beyond for our residents, and it is so rewarding to see the joy it brings. We are thrilled that your friends have decided to join you here at New Hope Valley each month for the bridge club party, and look forward to many bridge club parties in the future.
Kim Killey – Administrator, (989) 498-4000 Ext. 316, kim.killey@newhopevalley.us
June 26, 2013
I am a friend or relative of resident
Provider Response
We are so pleased to hear that our planning and dedication is being noticed in the community. We are carefully selecting our staff for their particular skill set and their contributions to create a warm atmosphere toward all aspects of care to our residents, family and visitors. We are very grateful for the comments and will continue to work diligently at maintaining the trust you have placed on us! Thank you and we hope that your mother continues to have a great experience New Hope Valley.
June 13, 2013
I am a friend or relative of resident
Provider Response
We appreciate your kind words and we will continue to strive towards making your mothers stay here at New Hope a great experience. We are glad to hear that your mother’s transition was smooth and an enjoyable experience. We are happy to have your mother as part of our New Hope family. Each of our residents reminds us every day the reason we try to strive for excellence. New Hope Valley is our resident’s home and we would like to keep that homey feeling to make the transition just that much easier. With our dedicated staff as well as visiting families and friends, we try to keep the atmosphere here at New Hope as positive and upbeat as it can be.
Kim Killey, Director of Care, (989) 498-4000 ext. 301 kim.killey@newhopevalley.us
April 13, 2013
I am a friend or relative of resident
Provider Response
Thanks for your feedback Darla. We are delighted to see that your mom has had a smooth transition at New Hope Valley. Our goal has been to create an environment providing dignified living in a nurturing home, for our Residents. We have shared your feedback with our Care Partners. It means a lot to our care partners / staff that their work is recognized.
Kim Killey, Director of Care, (989) 498-4000 ext. 301, kim.killey@newhopevalley.us
March 21, 2013
I am a friend or relative of resident
Provider Response
Appreciate your feedback Noelita and Cheryl. Glad that your dad is well adjusted at New Hope Valley. We see his passion for hunting and fishing and are glad to see that he is able to share it with fellow residents and staff. We strive to create a "home" like atmosphere where our residents can share their life's journey of life with others and it great to see that this working out well for him.
Kim Killey, Director of Care, (989)498-4000 ext. 301, kim.killey@newhopevalley.us
March 08, 2013
I am a friend or relative of resident
Provider Response
We are really glad to see that New Hope Valley has worked out well for your mom's needs. We feel that our community's new construction and amenities are useful, but it is the care partners / staff and their devotion to what they do, that makes us who we are. We appreciate your feedback have shared your response with our care partners / staff.
Kim Killey, Director of Care, (989) 498-4000 ext. 301, kim.killey@newhopevalley.us
March 08, 2013
I am a friend or relative of resident
Provider Response
Thank you for your feedback. Our care partners and staff strive to create an environment that celebrates the journey of life our residents and appreciate your recognition.
Kim Killey, Director of Care, (989)498-4000 ext. 301, kim.killey@newhopevalley.us
February 08, 2013
I am a friend or relative of resident
Provider Response
Appreciate your kind words, Jerry and Bev. It has been great to see your dad's progress over the past three months as he has settled into New Hope Valley. We strive to create an environment that celebrates the rich tapestry of life experiences of our residents. Our care partners / staff would be delighted to see your feedback.
Kim Killey, Director of Care, (989) 498-4000 ext. 301 kim.killey@newhopevalley.us
Memory Care Reviews for New Hope Valley
September 18, 2022
I am a friend or relative of a current/past resident
October 09, 2020
I am a friend or relative of a current/past resident
January 01, 2019
I am a friend or relative of a current/past resident
Provider Response
Thank you for sharing your kind words about New Hope Valley Assisted Living & Memory Care. We are glad to hear that you mom has adjusted well to her move to New Hope Valley. The residents who live at New Hope Valley are our family. Thank you for letting us care for your mother.
Services and Amenities of New Hope Valley
Costs
- All Inclusive Rent
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Do Not Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Spa
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
Health services
- Hospice Care
- Physical Therapy
- Nurse On Staff: Yes
- Pharma
Activities
- Offsite Activities
- Music
- Games
- Religious Services
- Lectures Discussions
- Wii Sports
- Fitness Room
- Yoga
- Arts And Crafts
Financial guidance
- Home Sale Assistance
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Languages
- English
- Hindi
General
- Resident Capacity: 88
- Minimum Age: 60
- Pets: No Pets Allowed
Range of services
- Physical Therapy
Licenses
- State Licenses: 730317973
About New Hope Valley
New Hope Valley is a award winning “all-inclusive” assisted living community where our mission is to create a stimulating, safe, and comfortable environment. New Hope Valley embraces the resident-directed care model, and aims to meet the physical, spiritual, social, emotional and intellectual needs of our residents. New Hope Valley allows residents independence as well the community and support services they need to enjoy a worry-free life where all amenities and services are included! New Hope Valley seniors continue living a full and meaningful life.
New Hope Valley offers an assisted living community unlike any other in MI, featuring an array of unique amenities and community events that promote a healthy and meaningful lifestyle as well as a care staff that is selected for their passion.
Our memory care community supports those with cognitive issues. Here special care is taken to maintain an environment that is healthy, stimulating, and safe. This relaxed community has 24 hour supervision, a secure premises, and is fully equipped to care for its members who have these unique needs.
Map of New Hope Valley
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