Sunrise of Rochester

Offers Assisted Living and Memory Care

14 Reviews
500 East University Drive, Rochester, MI 48307
Call (800) 385-2527
Sunrise of Rochester (800) 385-2527

Reviews of Sunrise of Rochester

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Assisted Living Reviews for Sunrise of Rochester

January 15, 2015

By Jennifer49

I am a friend or relative of a resident

Mom is in Sunrise. The decision is mainly based on location and the services of the facility. It is a Sunrise facility, and we think it is well maintained and that the care will be good. The setting is pretty, but mainly the decision is based on the proximity to her son's house. The staff is great. We have no complaints. They are taking good care of her. They are very attentive, and she says that everybody takes very good care of her. So, she's happy. I will recommend them to other seniors. They have activities. They offer outings to restaurants and shopping. There is bingo a couple of times a week. There are different exercise programs every morning. There is crafting. There are a lot of outside entertainment that come in like music. There are parties that they invite the family to. Mom thinks the food is great. She actually gains weight there. It has four floors, but it seems smaller and cozier on each floor. The room she has is a studio with a bathroom.

April 21, 2014

By Caring66340250

I visited this facility

Sunrise seemed to be very well-run. It was very large, and they had a locked down unit for dementia. I liked it because it seemed clean. The staff seemed to work with their patients quite well. I didn't have any problems having my questions answered. They invited me for a meal, but I declined. They had social recreations, like some were playing cards and bingo. They had a music day. It was just very pricey.

March 21, 2014

By Caring79981550

I visited this facility

Sunrise has a separate floor for memory care. The residents can't just walked off the floor. It's got elevator that is key coded. The memory care floor is geared to people that have problems. Some of the residents will be taken down to some of the activities. Sometimes a piano player would come in, they have singing, bingo, exercises, and they can come down and join that. But they'll have someone that will take them. The rooms were fine and spacious enough. They had a good setup for memory care. They take care of what they're serving the people on the memory care floor. The dining area was nicer of course on the second floor. But the memory care is not as nice.

December 31, 2013

By thetruth2013

I am a friend or relative of resident

I was extremely disappointed with the lack of care some residents encountered. I would go to see my relative and have all the workers standing together talking to each other and/or on their cell phones and not interacting with the residents. There were 1 or 2 that actually cared but overall I was disappointed and there are better homes for the price in the area.

Provider Response

We're very sorry to hear you did not have a great experience in our community. We'd like to learn more as we take these comments very seriously. Please contact us at –The Sunrise Team.

December 27, 2013

By Caring74239650

I am a friend or relative of a resident

My husband's mother lived at Sunrise of Rochester for three years. I would give that 5 across the board. The facility itself was beautiful. It was like a 5-star hotel but it also cost a lot more money than others. The staff was excellent. They were very caring. Food was good. As far as activities, I was aware of some of them and my mother-in-law participated in a number of things. They had exercise classes, little field trips, etc. They had similar things to what most places like that offer. I would surely recommend them.

January 20, 2012

By Niceguy1

I am a friend or relative of a resident

My aunt was a resident at Sunrise of Rochester. She had her own little apartment and was provided with the assistance services to help her as needed. I was very impressed by the beautiful facility and caring staff. The overall environment is nice too, it seems like an apartment complex for senior citizens rather than a hospital. The downtown area of Rochester is very nice as well. They have a lot of social trips to local businesses and restaurants. The surrounding area is lovely too. There are gardens in the back and it is overlooking a river. The only downside to the facility is the price. It was very expensive to keep her there compared to other locations, but in my opinion worth every penny.The staff were always kind and friendly and ready to help at a moments notice. Every room has an emergency system where the residents can call for help if they need it. It is very reassuring to have this so they can connect easily to someone who can help.
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Photos of Sunrise of Rochester

Services and Amenities of Sunrise of Rochester


  • Resident Capacity: 117


  • State Licenses: AH630285456

About Sunrise of Rochester

Located within walking distance of downtown Rochester, Sunrise of Rochester sits right in the heart of historic downtown, just blocks away from a wide variety of unique shops and restaurants. We pride ourselves in our excellent location, customized service plans and wide variety of social activities for our residents.

Step into a Sunrise Assisted Living community and you can?t help but feel at home. We stop at nothing to make your experience warm and inviting, from our homelike exterior architecture, to our comfortable community areas and choice of suites to our exceptional outdoor gardens and landscaping.

Look around and you?ll notice fresh flowers throughout the residence, and you may even spot our dog or our cat. And of course, there are always the friendly smiling faces of our staff to ensure that each day spent here is a welcome one.

What Makes Us Special

Sunrise is ranked "Highest in Customer Satisfaction among Senior Living Communities" in J.D. Power's first ever Senior Living Customer Satisfaction Study. In addition to earning the highest overall customer satisfaction in J.D. Power's study, Sunrise achieved the highest score in five out of the six study factors. Sunrise ranked highest among its peers for caregiver/staff, which examined customer experiences with responsiveness, concern for needs, professional skill and appearance. Sunrise also ranked highest overall in senior services/activities; resident setup/orientation; rooms, building, and grounds; and food and beverage.

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