Crestwood Village Assisted Living & Memory Care

Deanne Travis

The rooms are very nice! The staff is awesome! They have so many activities available too!

Provider Response

Wonderful

Crestwood is wonderful! A beautiful community that includes everyone. So many fun activities that it is hard to attend all of them. The staff is very kind and respectful. Grateful that both of my parents are there~their third year!! Thank you Crestwood!!

Provider Response

Michele

My dad recently moved into CRESTWOOD of Mt. Pleasant. Move in process was very seamless. All the staff are very nice and helpful. Rooms are very comfortable and spacious. My Dad is slowly adjusting to his new home because of all the support from Autumn and her staff. CRESTWOOD was the right choice for my dad.

Provider Response

Heidi

My Aunt has lived at Crestwood for 3 years. She loves to have found a great place to live and has a very active social life. There are activities to patricipate in every day if you choose. The staff is friendly and really cares about the residence. They are also well trained meet the needs of the people they care for. I highly recommend Crestwood Assisted Living! HeidiGraham

Provider Response

Jennifer

Recently my aunt moved into Memory Care Unit at Crestwood, Mt Pleasant. The food is good and the activities keep her engaged. But, it’s the staff at Crestwood that sets them apart. From the first day, Andy in maintenance, along with other staff members have been there to lend a helping hand. The director, Autumn, has had an “open door” everytime family need reassurance or to listen to our concerns. One day, shortly after my aunt moved in, she was having a tough day, refusing to eat, drink or take meds. I watched as the staff cared for her with so much kindness and compassion. The staff member came in several times trying to get my aunt to take her meds. Each time, the staff member was pleasant and patient with my aunt, treating her with respect. It was at that moment I knew found the perfect place for my aunt at Crestwood! I feel Crestwood has some of the best staff in the field!!

Provider Response

Abbynormal

The rooms are nice. Not sure about the food. I did have some minor issues these last couple weeks. I would recommend putting initials on EVERYTHING that involves laundry. Staff is great. Communication needs a little bit of improvement. But overall good place.

Provider Response

Sue Foote

Wonderful staff, who are very patient and considerate. Lots of fun activities for the residents to enjoy and learn. Always clean and my dad never complains about the food, so that is amazing!

Provider Response

Mary

We were very happy with Crestwood Village Assisted Living & Memory Care. The staff was very friendly and informative. Right away they seemed to know us and made us feel welcome. They had wonderful rooms. The residents were out and about, and they seemed very happy. It was a smaller facility than what my dad is used to, but they had nice little courtyards to walk around in. They did have a fitness room and a movie room. They had events that they did every week.

amyk72

The facility is very nice - beautifully clean, quiet location and the employees have all been very helpful and nice. There are several choices in room sizes - the size of all the rooms is very generous.

Joey Bridget

Our experience thus far has been amazing, When looking at facilities, Crestwood checked all of our boxes, Safety/security, levels of care, staffing, and the ability to have a pet. The rooms are very spacious; we were able to bring "Home" to our loved ones new space without worry. The staff has been a joy to deal with, everyone has a smile and someone is always available to answer a question. There are plenty of opportunities for activities or to just relax in the calm atmosphere of the units.

Kelly and Pam

Our mother was treated very well while she was there. Rooms were lovely, staff was wonderful, activities were great. Thank you.

Family Member 23

Crestwood is a beautiful facility with friendly staff and residents. There are many different activities always going on so the residents always have something they can do. The staff is always encouraging everyone to join in and really engages with their residents. Our loved one really enjoys the musical performers that come in several times a week. The room options are nice and we appreciate the maintenance man Andy who has helped us on several occasions. Transitioning your loved one is hard but Crestwood has been a great place for him to move and settle in for this season of life.

Lacie05

My Mom lives at Crestwood Village and loves it. She has not been there very long but we feel we made the right decision. We were very comfortable with everyone from when we toured to choosing to place her there. Everyone there is so nice and helpful, the rooms are spacious and clean. My husband and I were there visiting during lunch time and mom stayed in her room, they brought her tray to her and the food was great. Both my husband and myself tried the meal and it tasted like home cooked food and the dessert was delicious . We took mom to play bingo before we left and she had the biggest smile on her face. We know we made the right decision with choosing Crestwood for her and we are so happy that she is happy there!

Jarndt

The staff is very caring. The rooms are clean and the housekeeping staff is always present. I never worry that my mom is alone because they include her in all of their many activities. My mom says she enjoys being able to help when they make cookies. She loves music and they have many activities that include music.

ccf3

Staff is helpful, friendly and appears well trained. Facilities are clean, comfortable and safe. The room is well laid out and efficient. Overall a very nice place to be. The only nit to pick is the food. It's good quality, if a little boring at times, but if you're used to a low carb diet, the menu will not quite hit the mark.

Provider Response

Cyndi L.

My parents both currently reside at Crestwood Village. One parent is in the Memory Care Unit and the other parent is in an Assisted Living Unit. The staff has been very receptive to the individualized needs of my parents and requests of my siblings and I. It has been a huge comfort to know that someone is available 24/7 to help with whatever is needed for my parents. Crestwood offers many activities that provide great socialization opportunities as well as in house doctor visits, hair cuts and podiatrist visits.

normb1

Friendly staff, safe environment clean facility. Piece of mind that dad is taken care of.

nansh

I would have encouraged them to make sure their family member participated in the activities. I would encourage them to ask for feedback especially from doctors and helpers who work with the facility I would encourage them to interact with and learn the names of the staff. I would also say that this community is willing to listen to concerns you may have, and offer some suggestions for those concerns. I would like to say the staff is wonderful. Everyone I have met at Crestwood genuinely cares about the residents. Even though there are times when they are tired, they don’t fail to give a smile and an ear to those in need. To summarize, I highly recommend this facility. The more you put into it, the more you will realize how special it is.

Joe Brickner

The facilities are clean, nice looking, and well laid out. The staff takes good care of my parents, are very pleasant, and are readily available. The rooms are appropriately sized and well-kept. Activities are available and appropriate.

Karen Graef

The staff is extremely kind and caring. I think they go above and beyond My 89 yo parents love their spacious room (with small outdoor patio.) This morning Crestwood took them to the Pumpkin patch and they both loved it. There is a variety of food and it is so great that I no longer have to worry about them. They are in good hands! Thank you Crestwood!

ReviewerRD#081422p

I toured Crestwood Village Assisted Living & Memory Care. It was very clean and nice. The staff I saw seemed to be friendly and caring. It wasn't smelly. The rooms are nicely laid out. It was a very nice facility. I saw assisted living and memory care. The person who toured me was very helpful. The follow-up person gave me a call, too. The facilities were good. They have an outdoor courtyard.

KTwo

The two room apartments are spacious and have a great patio outside the sliding door. Staff is wonderful and the food options great. Never a complaint on the food!

sdoerr99

I know the world is now finally coming down from all of the Covid protocols, so activities have been at a minimum, but maybe those activities need to start back up. The residents are probably pretty bored, I know my Mom would like to play cards, etc. like they used to there. In general, the care seems very good. Crestwood owning and operating a handicap- equipped van would really help for Dr. appointments, basic shopping and just to get out of the facility some times. Thank you, Steve Doerr

Provider Response

Jim

I went to Crestwood Village Assisted Living & Memory Care. It was a nice facility, it's fairly new, and it looked like it offered a lot there. However, there's a funeral home right off the back window of the retirement home. It's kind of ironic that they have that. The staff was very professional, very thorough, and very detailed on everything they had to offer there. The rooms seemed pretty nice. The one that she showed me would accommodate two people and they were nice. It was a newer facility, I mean, new within the last five years. Overall, a good impression. Wide-open walkways and spaces, it was decorated nicely and it just seemed very clean.

George G

The rooms are very spacious and very well kept. The staff is very helpful and informative. They are always eager to keep you updated on your loved one.

Darlene LaHaie

Crestwood is very well organized and employees are very caring and professional. They have been trained well. My husband especially loves the food and I appreciate the nutritional value of each meal. Food portions are geared for individual residents and a snack a day is very much appreciated. All aspects of a resident's needs are creatively analyzed and followed through by caring staff members. We are very satisfied with the services we are receiving at Crestwood Village.

KirstenNicholson

Your resident family member will have a hard time getting feedback from the staff when there are problems. It will require you to advocate for them to get anything fixed or changed. The food leaves a lot to be desired.

Provider Response

Elizabeth Kirby

My family has peace of mind knowing that our mother is settled in a supportive and loving community. She has a beautiful room that is kept immaculately clean, loves her daily meals, and always has positive things to say about the staff. There are daily activities and holiday celebrations that keep the residents actively engaged. We are very happy that we chose Crestwood and are confident that she receives the daily care and attention that she needs.

johnl1957

The staff is great. Everyone is very helpful. The activities keep everyone engaged. My mother continually tells us how much she loves it there. That's the best anyone could hope for.

idema1th

Crestwood Village Assisted Living is more than just a facility, it is a home and a family community. The rooms are large enough that families can surround themselves with plenty of their things that truly make their apartment feel like their home. The Staff is absolutely incredible. Everyone is so friendly and welcoming! They have an amazing team of very talented/compassionate individuals that treat your loved ones as if they were part of the family. Residents can hang out with others and socialize on the front porch, tend to the plants/flowers, play Dominos, and even bingo. If you want to read a book or do a puzzle, your loved one can do that too. My parents love everything about Crestwood. One thing I know they really enjoy is the food and not having to cook or do the dishes. They love interacting with the staff and other residents. We feel blessed that Mom and Dad are part of such a loving/caring community.

Talt

Very nice facility. Great staff. My friends are very happy here. There is a lot of activities for the residents. I would definitely recommend this home for your loved ones.

Sandra

Crestwood Village is very clean. The care workers are very cordial and very good. They really care about the work they do. If somebody's got a problem, they're very patient with you. The meals are good and aligned with what you're supposed to have. They have a menu where you could have a choice of what you would have. They have a lot of activities for people to do like bus rides, painting class, different crafts, and people playing instruments or singing. We also have balloon volleyball, dominoes, and all kinds of card games. The price is a little pricey than what it should be though.

rsmith001680

I visited Crestwood Village. It was very nice. They’re building a new building, a new addition. They had many different things there, but I can’t recall them all. Their male program was very good. They gave me free lunch, and it was very nice. The people were very friendly and showed us around.