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American House Kentwood - CLOSED

5980 Eastern SE, Kentwood, MI 49508

(855) 638-0838 (Caring Family Advisor™)

3.5

(6 reviews)

Offers Assisted Living and Memory Care

Photos of American House Kentwood - CLOSED

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Community Comparison

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American House Kentwood - CLOSED

Kentwood, Michigan 49508


3.5

(6 reviews)


Bedroom Type

one bedroom apartment, two bedroom apartment, studio


Starting Price

$4,250/mo



Care Types

Assisted Living, Memory Care

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Kentwood, Michigan 49512



Bedroom Type

one bedroom apartment, two bedroom apartment, studio


Starting Price

$4,000/mo



Care Types

Assisted Living, Memory Care

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Commonwealth Senior Living at Grand Rapids

Grand Rapids, Michigan 49508



Bedroom Type

one bedroom apartment, studio


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Care Types

Assisted Living, Memory Care

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Reviews of American House Kentwood - CLOSED in Kentwood, Michigan

3.5

(6 reviews)

  • Facility

    3.6

  • Staff

    3.2

  • Food

    3.7

  • Activities

    3.3

  • Value

    3.0

Kimberlee

4

September 7, 2023

I am a friend or relative of a current/past resident

My dad moved into American House Kentwood a month ago. When you walk through there, it looks a lot like home. The people are kind and friendly. Another thing that was a major thing was they were more concerned about what I needed for my dad and what I wanted for him more so than the money. We handled the financial aspect of it after they found out that I was interested. All I had to do was show information about which way I was going to pay them, but I didn't have to give them the history of my account, let them know what the balance of my account was, and all of that. He's in assisted living, but when necessary and when needed, we can move him over into memory care, and the upcharge to that is very minimal. There are a few things they need to do better there. The staff needs to be able to answer more quickly than they do when the resident asks them something. For example, rather than me having to push the button, call the staff, and ask if my dad needs his medication at noon, it would be more convenient if they would just come in and give him his medication at the designated time.

Provider Response

Kimberlee, thanks so much for your feedback! We appreciate you being open and honest with us.

ReviewsMatter

1

June 4, 2022

I am a friend or relative of a current/past resident

Moved my neighbor in and it has been a scary situation since. No nurse on staff ever; not sure why, give me a number to call the nurse? leave multiple messages, no staff calls back. He always smells and they say showers are twice a week if they have enough staff? $5,000 a month and showers if they have staff? No water in his cup in his room ever; I refill it every time as he’s in a wheelchair; elderly need hydration. No sheets on his bed and little interactions with staff to engage him. I visit weekly and complain but new staff daily look at you like you are the problem. If I could move him out tomorrow I would. It is not the place that was described. I worry about his care and well-being.

Provider Response

Thank you so much for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Yovan, to discuss any further concerns you may have. We value your feedback and look forward to hearing from you.

Linda

5

February 6, 2022

I visited this facility

I did a tour of American House Kentwood. It seems very clean and organized. The people seem very friendly, but the thing that I liked least about it was the fact that the room was very small, and it didn't have in-room bath facilities. It was a community bathing or shower, where I don't think that my mother would not be comfortable with that situation. The staff was very friendly, professional, and very informative. She even gave me more information on other facilities, which she didn't have to, but she gave me some other suggestions for me to research and look into. She was very, very helpful. The dining room was clean and pleasant. She offered me a brochure with all the information in it because it seemed like it was going to take kind of a tight schedule, and because she had another tour waiting. The room was very small, but it didn't provide a private bathing facility. That's what has turned me off. It discouraged me because I didn't think that particular room would be pleasing to my mom. It just wasn't enough room. They showed me a room in my price range that we were looking at and it just wasn't adequate for her. It was homey. It looked like it was well kept, and the property was well maintained.

Provider Response

Linda, thank you for your 5-star review of our community! We appreciate your feedback!

L Hooker

5

November 3, 2019

I am a friend or relative of a current/past resident

The staff of Cobblestone is excellent, caring, and compassionate. They treat the residents as if they were family. The rooms are very pleasant and the activities provided are very enjoyable. The bus outings are always varied and fun. My husband lived in Cobblestone for 3 years and received wonderful care and loved living here.

Suzy

1

May 2, 2019

I visited this facility

American House Kentwood was dark, dingy, and cold. The bedrooms were very dark, had very small window, no natural light, and the decorations were old and dated. It was less expensive than the others, but it wasn't worth the savings. I didn't see many amenities. There was no TV in the TV room, and there was no lobby or sitting area. I saw a dining room that was dark, dingy and old. The gentleman that I met with was not impressive. He wasn't excited about selling me anything.

Anonymous116238050

5

December 1, 2015

I visited this facility

We picked American House Kentwood. We have the paperwork going, and we’re moving Mother in next Monday. It’s clean and the rooms look fine. They take Medicare waivers because my mother has limited funds and I know she’s going to run out. The person in charge is very helpful. He has been in contact with us several times through email and by phone to make sure we can transition my mother there with as least disruption as possible. So far, we’re very happy with that. We did walk through the facility; it seemed adequate. Everything that they are telling us seems fine.

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Costs for American House Kentwood - CLOSED in Kentwood, Michigan

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,250

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$5,227

Starting Price

Services and Amenities of American House Kentwood - CLOSED in Kentwood, Michigan

Aquatic Amenities

  • Hot Tub Spa

Fitness & Wellness Programs

  • Fitness & wellness facilities/equipment
  • Salon Services

Health Services

  • Hospice Care
  • Medication Reminders

On-Site Services

  • Veterans Affairs (VA) Aid Assistance

Pets

  • Pets

Transportation & Shopping

  • General Transportation Services

Dining

  • Communal Dining
  • Guest Meals

Games Hobbies & Recreation

  • Arts & Crafts Activities/Programs
  • Literary Activities/Programs
  • Music Activities/Programs
  • Facilitated Field Trips/Outings
  • Tabletop & Other Games/Programs

Housekeeping & Maintenance

  • Housekeeping Services
  • Laundry Services
  • Linen Services

Outside Amenities

  • Garden

Room Amenities

  • Wifi/Internet In Unit
  • Cable/Satellite In Unit

Resident Information

  • Offers Respite Care

Financing & Payment Options

  • Financial Guidance
  • Rent And Care Fees

Guests

  • Guest Parking

Languages

  • English spoken

Personal Care

  • Meal Preparation
  • Cooking services

Therapies

  • Physical Therapy/Rehabilitation

Inside Amenities

  • Cable/Satellite TV in Common Area

Additional Amenity Information

  • Fee Structure: We offer a month-to-month rental
  • Features: Library
  • Technology: Emergency call system
  • Special Comment: American House Kentwood is a smaller community, making it a very quaint and personal environment. It is well appointed both inside and out with a lovely garden gazebo, fountains and beautiful landscape.
  • Licenses: Adult Foster Care
  • State Licenses: AL410397693 AH Kentwood Cobblestone; AL410397696 AH Kentwood Fieldstone; AL10397694 AH Kentwood Riverstone

About American House Kentwood - CLOSED in Kentwood, Michigan

American House Kentwood offers spacious studio and one-bedroom Assisted Living Apartments, as well as Memory Care through our proprietary Love is Ageless� program for those suffering from Alzheimer�s or dementia. American House Kentwood provides all the comforts of home, in a serene setting. Our amenities and services allow you to experience happiness, fulfillment and comfort every day.

Whether you crave socialization with your neighbors, or prefer to curl up with a good book in your private apartment, our residents enjoy a variety of amenities and service, including:

  • Maintenance-Free Apartments
  • Restaurant-Style Dining
  • High-Speed Internet
  • Community Dining Room
  • Lush Landscaping
  • Activity Rooms
  • Activity Director with Diverse Resident Programming
  • Cozy Common Areas for Family and Community Events
  • Weekly Housekeeping and Laundry Service
  • Beauty Salon and Barber Shop
  • Scheduled Transportation
  • Housekeeping Services
  • Much More.

To learn more about this provider�s license and review other available state reports, please visit:
Michigan Department of Licensing and Regulatory Affairs Adult Foster Care Search

Map of American House Kentwood - CLOSED

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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