Sweet Brook Care Center

Sweet Brook was wonderful and made my great-grandfather's last days as peaceful as possible. The staff was lovely and friendly and always made my family and I comfortable. The building itself was clean, bright, and open, unlike some nursing homes which feel like hospitals.

Sweet Brook is a very nice looking facility, which is well staffed and holds quite a lot of residents. It is a very well kept, clean looking place. I have had one issue with the quality of treatment that my relative has received. Countless requests have been made for her to go outside at least once a day, and upon asking an employee they tell us that she hasn't been outside. My relative has had a very hard time adjusting to the environment, and the staff constantly neglects to take her outside. However, Sweet Brook has done a fine job at accommodating her eating habits. As it gets harder for my relative to eat, the staff is very dynamic and adjusts how she should be fed. They also put her on a very strict eating and sleeping schedule, which seems to have been of benefit to my relative and her health. Overall, I am happy with the treatment of the residents and condition of the facility.

Our (my Father, sister and myself) experience was OK at Sweet Brook. I don't have strong feelings either negative or positive. I wish, for my Father's sake, the food was better since he had to eat it for months straight. I did like that my Father got his own room, which was close to the entrance/exit, so it was easier for him to come and go if we were to take him for an outting. The staff was very friendly to him, for the most part, but there were some staff that left me wondering why they are even working in the medical-field. I don't think anyone should work in that field unless they are overly friendly, without seeming fake. All together, I Sweet Brook wasn't bad, but I'm not sure if it would be my first choice if we had to go through that again.

My mom was a patient at Sweet Brook Nursing Home in Williamstown, MA, on two occasions--one purely rehabilitative and the other a long-term admission from the time she broke her hip until she passed away. At all times, the Sweet Brook staff was responsive, caring, and professional. The facility was clean and kept in good repair. Family members were encouraged to participate in all aspects of my mom's care--emotional, physical, and social. Sweet Brook's physical therapy, nursing, and social work staff were always cognizant of my mom's needs and communicated with us regularly regarding her condition. The fact that they had a van that could transport my mom to and from any required outside medical appointments was a plus. The social program at Sweet Brook was wonderful - they had daily activities for residents who had different interests and for special holidays, as well. They were especially compassionate when my mom passed, and even held a special memorial service for those residents who knew and cared for her - _.and invited the family. A most positive experience during a very difficult time.