Seaton Hagerstown

Amy

I looked and it was nice, but the rooms weren't as big. But I just know my mother and I know she would be looking for bigger rooms. It will be one place to consider also. There was a library, a dining facility, and they said after the COVID is over, they'll be back taking bus trips. They have a patio, they're all covered. It's very clean. They have studio apartments, they did have a kitchenette. They have some residents doing little crafts.

Lucille

I went and it was set up pretty well; it was as good as the other one we visited, but it wasn't as clean. The staff was very informative and pleasant to talk to. They have weekly activities. Every month they go with different themes -- like this month is "Hawaii," and they plan all the activities around that theme.

Cheryl

I toured and it was very nice. The people and the employees were extremely nice, informative, and welcoming to my mom and me. They showed us the entire assisted living facility and everything available from the activities to physical therapy and occupational therapy. All of those services were going to be available to her. It was very inclusive and it was a nice tour. They have patios and garden areas. They have a third-party hairstylist, a hairdresser that comes in for all of the residents. They have a little walking club, the residents get together and take a walk outside around the patios. They have an activities department and areas where the residents get together and enjoy each other's company, maybe for music or whatever the case might be. The place is pretty nice.

Heather

It was very quick to get my dad in. They worked very well with the VA in getting the process going. He does not like it there, but I don't know if it's just because it's all new; so I'm having a hard time. I know that they are very consistent with sticking to the rules of making sure his medication is supplied like it's supposed to be. They're doing good at that. He said the food is great. He's only been there a little over a week. His room is small. There's not much to it, just a closet, a window with a ledge, and just a small bathroom. It's very basic. It fits his bed, a chair, and TV. There's nothing fancy. There's a little box for his phone or wallet if he's out of his room. He's in level three assisted living, and they have different levels. I know they have bingo and a place for physical therapy. I've been in to the office in the front and his room, but they haven't taken me back to look at the rest of it. All I know is what was on their website. The only thing I can remember is bingo, and they have some TVs around in the hallways. My father hasn't done anything. He's complained about not cleaning his room, and they're supposed to clean once a week. He loves the food. It's such an expensive thing. The front is landscaped nicely. They're putting a new road next door, so there's all this construction off to the side (which isn't their fault). When you walk in, it's welcoming. There's usually no one in there when you walk in, but it's clean. It smells like a care facility.

Judy

It was very nice. I know nothing about the food because it was strictly a walk-through tour. The location was the main reason I didn't choose it. Everybody was very nice. They gave me pamphlets. It was before the pandemic. They gave me plenty of information, basic pricing, and a walk-through tour. We got to see a one-bedroom. We didn't see or do anything, but they had a calendar of activities. It was a very attractive facility.

Reviewer010420

We were really impressed with the staff, the programs, and the common areas. The rooms were quite small, but everything else was so impressive. They were setting up to have square dancers come in for the residents when we were there. They had bingo and puzzles. They had a pretty robust calendar of activities. They had a lot of good outdoor courtyard spaces. They also had lots of houseplants in the windows lining the hallways. They did a good job of bringing the outside in. The dining area looked nice. They had some areas, which visiting family members could use for eating a meal together. We were very pleased with their memory care.

CD

I like it. The staff is friendly and helpful, and they call and keep in touch. It's nice, quiet, and clean. They have bingo, games, and exercises.

Kathy641077

My mom wasn’t that impressed with this community. They were very polite and very nice, but she wasn’t that interested in the rooms. They weren’t really apartments. They were just like little boxes, and they were too confined, too tiny. For my mom coming from a big home and going into a small room, it didn’t work for her. The staff was very informative. They were very clear about what kind of schedule they had their residents on and what they offered. They let us know exactly how they work there. They had a spa there or a hot tub, a beautician, and a barber shop. They serve 3 meals a day. The visit was informative. It let me know where she was standing and what she really wanted.

Ruth563251

They were remodeling, and I guess it would be nice when it’s done. It’s not real big inside. We just did a quick tour; we checked out the dining area, and it was alright. The grounds weren’t too bad.

Caring109563050

We were lucky enough to find a bed in this community. That's the one my husband has been in since late May. It is a fine, fine place. The staff there is very well trained on how to redirect dementia patients. My husband is happy there. He has a sense of humor, he is able to walk, and he is fun to be around because he is a pleasant person. He is doing very, very well here. They go out every Thursday to lunch in a little bus, they play games, they dance, and they have parties. It is a totally different kind of a place. The staff is very highly professional and highly trained in the world of dementia. They have an assisted living facility as well, so when you go in, there are a lot of people that live there that are not necessarily ill. They have about 15 beds in the secure dementia unit that is set in the back of the facility. It has a nice courtyard, and the rooms are nice. The girls there are so well trained on how to redirect and treat the patients. They're wonderful. My husband is not on nearly the amount of drugs that he was on when he was in the other facility. Food is OK. When he came out from the other facility, he was 149 pounds, so he was down 50 pounds. However, he is gradually gaining it back because they are giving him double servings.

Bob86296350

I excluded this community because my initial observation is that they were a little disorganized. The marketing director had a hectic day. The major reason why I excluded them was that we had to go through downtown Hagerstown and the traffic was bad, I just didn't like it. With regards to cleanliness of the place, it looked adequate to me. They were very pleasant, but it just seemed a little bit disorganized. It may have been just a bad day for them. They did have activities as well. I was satisfied with that. There were a couple of common areas there.

Caring78088050

We toured and we found out that they offered shared room and we felt that it wouldn’t be a good fit for my mom. The staff all seemed very friendly and very interested in trying to keep the residents engaged in conversations. They also do different things and they were all very good. The location of this facility is a little bit closer to the business area than the rest of the facilities we've looked into.

Tony16

It was nice. They had a care unit for Alzheimer's and dementia, which my mom had. I think a lot of people enjoyed it there. They had single and shared rooms. Some rooms had kitchen and some didn't. They had a lot of activities. The lady who showed me around was very energetic. She knew everybody and their family members. She truly seemed to actually care about the people.

Dennis9

I visited and I didn't like it. I felt that it wasn't as clean as it could be. When I walked around the place, I look at the corners and the common areas, the hallways just to see the accumulations and the conscientiousness of the area. I went to their restroom and there's just kind of lacking. I got the impression that there are activities there because I can see a calendar of activities. The residents are very friendly and they seem to enjoy being there. It seems like there is an interaction between the staff and residents.