Village Manor Bowling Green, KY

My friend is at the Village Manor, and she's very satisfied and very happy there. She loves her room. It's spacious enough and she's got all her personal belongings in, the way she wants it. She says the food is more than adequate and the staff has been very helpful to her. The outdoor spaces are adequate too for visiting.

I made an appointment with Village Manor and talked to a lady there today. She was very nice and very helpful. However, as she found out more about my 104-year-old mother, that she could not transfer from the bed to the wheelchair, from the wheelchair to another chair, from the wheelchair to the toilet seat, that she had to have assistance through all those things, she indicated that Village Manor did not provide that type of service. The young lady was very helpful and the facility is absolutely nice as it can be, but they can't care for my mother. I had a short walkthrough and while we were walking and talking, she realized it wouldn't work. She gave me a pamphlet and I had a mask on when I came in, but she gave me another one with a shield. They showed me a room and it was very nice. It's a nice facility, immaculately clean, and everything is nice. I couldn't see anything wrong except they couldn't care for my mother. It's a nice, modern building.

We very much liked Village Manor. They had a library on every floor, an exercise room, activities room, and cafeteria. We liked their apartments and the fact that they provided transportation for doctors' appointments and shopping. We spoke to the director and manager, who was very nice and knowledgeable. The community is well-kept and convenient. One of the things they did that was that was very nice was, when you choose an apartment, they would completely refurbish the carpets, countertops, appliances, and paintings.