Woodlands Creek Retirement Community

Offers Assisted Living, Independent Living, and Memory Care

39 Reviews

2015, 2016, 2017, 2018, 2020, 2022

12605 Woodlands Pkwy

Clive

50325

Woodlands Creek Retirement Community

https://d13iq96prksfh0.cloudfront.net/cdn/photos/219500/730x450%23.jpeg

4.7 39

Ty 2022-03-12 I went to Woodlands Creek Retirement Community. The price was median; it wasn't the lowest, and it wasn't the highest there. It was a nice, medium facility. It had transportation for the residents. It also had a memory care unit. Everything was nice. It was in a quiet neighborhood. The meal area seemed fine with three meals a day. The only drawback on that is the activities room. It was away from the main hall, and kind of a small, isolated area. It didn't seem like they had many of the activities as some of the other places. The staff was very friendly and very willing to help. Everybody was very cordial. The rooms for the money were a nice size. The community fee they have is a one time fee; it's a flat fee, plus like a dollar fifty per square foot (depending on what room you're going to be in). The level of care is on a point system, which the point system seems a bit high on. There are pros and cons to it, but it's not for us. Even though the room was a decent value, my parents personally needed a little bit more than what they had to offer there. The place was clean. I visited this facility

5 4 1

Ksand 2021-08-11 Our mother fell and broke her hip while at Woodlands. No explanation of how this occurred was offered. Not once while she was in the hospital or rehab did anyone there ask about her welfare. Once we determined that she would move elsewhere, staff at Woodlands began calling and acted concerned about her care but then became aloof when our decision was made, especially Kevin. They love you while you’re paying 6000+ per month but lose interest once the money goes away. I am a friend or relative of a current/past resident

5 2 1

Nancy 2021-08-08 My parents moved to Woodlands Creek Retirement Community. I liked them the most because they were so accommodating, and the atmosphere is just very relaxed, warm, and friendly. The staff is very helpful and the director of nursing, Kevin, couldn't have been better. Just as my mom said in her review, "How can you improve on perfection?" is what she wrote about her moving experience. It's fantastic. It's very, very accommodating to my parents and their various needs. So far, it's only been a few days, but we have a very good feeling about it. It's very clean, very comfortable, and very bright and cheery. I think the location is great. It's back in the wooded area, it's not on a busy street and it overlooks a nice park. I just think it's nice. They've been very accommodating, clean, and very helpful. In terms of the food, I had one meal there and my dad doesn't complain about anything. And he cleans his plate. The value is also excellent. I am a friend or relative of a current/past resident

5 5 1

Reviewer0712 2019-07-24 Woodlands Creek was very nice. It was everything that we were looking for. They had openings available when we visited and they are great to work with. The staff member was very friendly and willing to help out with whatever we needed. They go on trips and some of the residents were doing puzzles, talking, and gathering during our visit. The one-bedroom was great, the living room was a good size, the kitchen was just right, and the closets were amazing. We're really pleased. The dining area was wide open and bright, and it's somewhere that my parents are going to enjoy eating. They were fixing up a couple areas the second time we came, and it's going to be great. I visited this facility

5 4 1

Jack 2018-10-17 After touring a number of assisted facilities, we choose Silvercrest (Woodlands Creek) because the atmosphere and staff made us feel like "home". During our mother's stay, I have nothing but the highest regards for the way the staff treated her. I am a friend or relative of a current/past resident

5 5 1

anonymous2 2017-11-30 Quality was great from care to atmosphere to activities, etc. The only negative thing was the food. The food is not the best. I am a friend or relative of a current/past resident

5 5 1

Britt 2017-11-27 Woodlands was fantastic. Many thanks to the whole staff. I couldn't have ask for more. Thank you so very much. Professional, caring and loving people. I am a friend or relative of a current/past resident

5 5 1

Paula 2017-08-21 We could not be more pleased with the care our mother received for two and a half years at Woodlands Creek (formerly Silvercrest). The staff was very caring and kind to all residents. Staff turnover is minimal which really allows them to build strong relationships with their residents. We were very blessed to find such a great place for our mother. I am a friend or relative of a current/past resident

5 5 1

allan143738 2017-05-30 The staff at Woodlands Creek was very professional and very caring. The place had a warm and friendly atmosphere. The apartment was big, spacious, and very nicely appointed. I visited this facility

5 5 1

Janeen Woodson 2017-03-06 My parents were residents at Silver Crest Assisted Living facility until it was determined that my father required a higher level of care. This place is “top-notch” on all accounts. Director of health services (Kevin) is the best, and nursing staff is excellent. CNA’s are caring and lovingly provide for needs of daily living. Plenty of well planned activities, Apartments are specious, housekeeping/laundry is provided and there is a beauty shop on site. The facility and campus are beautiful! I can’t say enough good things about Silver Crest. Do check them out! I am a friend or relative of a current/past resident

5 5 1

Diane Benjamin 2016-12-14 Most of the staff were wonderful to my mother. It must be a very difficult job (memory care unit). I really appreciate their patience and caring. I am a friend or relative of a current/past resident

5 5 1

JL675443 2016-11-14 We visited Woodlands Creek. It was beautiful and very clean. We were led by the coordinator, and she showed us all around. The people we met in the hallways and such were very cordial. The residents seemed really happy. We did talk to a man who lived there, and he encouraged us to consider it. The dining area at Woodlands was a big open space with many tables. While we sitting there in the morning, we saw them setting up for lunch, and it looked like the people working for them were doing a good job. I visited this facility

5 3 1

Judith Myers 2016-11-13 Caring is the predominate characteristic that we experienced during the 2 years my mother was a resident at Woodlands Creek. This caring philosophy was obvious in the interactions my mother and my family had with all the staff members regardless of their department: nursing, dietary, activities, housekeeping, administration, maintenance. We experienced this care in both Independent living and Assisted Living. In the last few months of my mother's life, the Woodlands Creek staff worked collaboratively with the hospice staff from an outside agency to keep my mother comfortable and ensure that she had a peaceful death. Our journey through my mother's time at Woodlands Creek was easier because of a knowledgeable, professional, and caring staff. They put the resident and family first. I am a friend or relative of a current/past resident

5 5 1

Deb641132 2016-10-27 Excellent, caring, kind. We always felt that Ralph was in a lovely, safe environment surrounded by people who cared. I am a friend or relative of a current/past resident

5 5 1

Greg Ernst 2016-07-29 Very kind and caring staff! Very knowledgeable about caring with the elderly. They were our eyes and ears. Thank you so very much for caring. I am a friend or relative of a resident

5 5 1

Verne G.660675 2016-06-17 We visited several homes prior to picking Woodlands Creek. The facility is excellent. The staff is first rate! My mother was there for five years and we have zero complains. It is a five star facility. I am a friend or relative of a resident

5 5 1

Family of Bill Brunia 2016-05-10 The staff at Woodlands Creek were absolutely amazing. They took wonderful care of our dad and we are so grateful for the way they took him in as family. They worked with us throughout dad's time there so well . A+. I am a friend or relative of a resident

5 5 1

Mangum Family 2016-03-13 Our Dear Mother, Marcella, was a resident at this facility for 4 years. We moved her from WI to IA and it was a difficult move. The friends/family she met at Woodlands Creek made it an extremely easy move for her. She loved the staff as well as the food and activities at this facility. Our family will never forget this beautiful facility and the employees that were always there for her. My family highly recommends it. I am a friend or relative of a current/past resident

5 5 1

Visitor124692650 2016-02-27 This company is beautiful. I am so excited for my parents to move into this community. The staff are such great people. I visited this facility

5 5 1

Pamela42 2016-02-10 We visited Woodlands Creek for my mother. It was a beautiful place. Very lovely. The staff seemed very good. The apartments were beautiful. They were very nice. The activities seemed very good. There were lots of stuff. The dining area looked very nice. It was kind of restaurant style. The facility seemed clean, very friendly, and very comfortable. I visited this facility

5 5 1

Bob and Judy Myers 2015-11-30 Our mother is currently a resident at Woodlands Creek. This is an excellent facility which provides a high level of service through a knowledgeable and caring staff. We feel Woodlands Creek provides good value for the services they offer. I am a friend or relative of a resident

5 5 1

anonymous114024350 2015-11-09 Woodlands Creek was a very nice place, but it wasn’t in the right location for us, and it was expensive. We liked the rooms. They have a lot of activities and continued to send us invitations for different things they have going on. I visited this facility

5 4 1

Anonymous114080450 2015-10-29 Woodlands Creek was high on our list. Everything about it was very nice. It had wonderful facilities, a good location, and the staff was great, very friendly, very nice, and very professional. I visited this facility

5 4 1

Guest1111 2015-09-08 Everyone was very helpful and had smiles on their faces. I felt very comfortable. Everything was clean and the facility was beautiful. Very close to where my parents Dr offices are. Will be moving my parents in! I visited this facility

5 5 1

Caring111410150 2015-08-09 Woodlands Creek was clean and very nice. The staff was very open and very helpful, very courteous. Very nice dining room and a good selection of food. I visited this facility

5 5 1

Caring109141050 2015-04-10 I am in Woodlands Creek. The staff is patient and caring. The apartment is clean. They serve our food, and it is good. My experience here is good. I am/was a resident of this facility

5 4 1

Susan95119050 2014-10-16 Woodlands Creek is affordable, mom has a friend there, and she is more familiar with it. They accept pets. The staff was fine. Everyone looked very nice. The activities were similar as the other places. She wanted to be closer to where the activities are. I visited this facility

5 5 1

Caring96137550 2014-07-19 Woodlands Creek was the best that I found in the area. I liked the environment. The rooms were good. They had a lot of activities in the afternoon, and they had bridge there almost every day. The dining area was like a ski lodge in Colorado. It had big wooden beams. It was large and airy. The furniture were very good. One of the rooms that I looked at, which she called the deluxe, was very light, very airy, and it was probably the nicest one I had been in. The only thing that would rate it down was that their program was an a la carte system. Their services went by points. If you needed assistance in laying out your medicines, that's 2 points. If you needed help in the shower, it's 10 points. Their meal was also a point system. Breakfast was 5 points, supper was 5 points, and dinner was 10 points. With your monthly rent, you would be given 310, which would mean 10 a day. They were cumulative within the month; if you don't use you points within the month, you couldn't carry them over. I visited this facility

5 5 1

Dough 2014-05-20 I like the staff at Woodlands Creek. They seem very nice and really care about the residents. They go above and beyond what is required of them. The rooms are big, clean, and nice. I ate there once, and they have very good food. My mother participates usually about twice a day in activities. I am very satisfied with what they provide. I am a friend or relative of a resident

5 5 1

Kelly 2022-12-01 My father was at Woodlands Creek Retirement Community. He was in a two-bedroom independent apartment. The apartments were completely redone between residents, so everything was new and fresh. It was set up wonderfully. Their fees were reasonable, and the family feel was evident. They had different layouts. They offered all kinds of activities going on throughout the day. There's underground parking and transportation to various things if needed. The interaction with the staff was wonderful. Really good. They provide breakfast and lunch, and it was very good. I am a friend or relative of a current/past resident

5 5 1

MinerWalker 2022-04-25 Woodlands Creek is an exceptional retirement community! My parents chose to retire here and lived many years in the Independent Living Apartments before moving to Assisted Living. Later, my sister needed more help and moved directly into the Assisted Living Apartments where she received excellent care in a loving atmosphere. When it was time for my mother-in-law to move closer to family, we toured several retirement communities. We were excited when she chose Woodlands Creek also. She is able to enjoy a beautiful apartment within a meticulously maintained building. She looks forward to delicious meals and fun activities with great new friends. We don't need to worry about her. We know staff is there to support residents and there is security 24 hours a day in case of emergencies. A part time nurse supports residents and serves as wellness coordinator. She can relax and enjoy life and we can also, knowing she is safe and happy. We are so grateful to have Woodlands Creek Senior Retirement Community in the Des Moines area! I am a friend or relative of a current/past resident

5 5 1

Martha 2021-08-23 We had a very positive tour experience at Woodlands Creek Retirement Community. They encouraged me to come back more than once, which I did, and they made it possible for me and two of my friends to have lunch there. The facility is very well run and well managed. The follow-up has been great. They've reached out to me several times by phone and encouraged me to come back any time and I actually liked one of the apartments enough to put my name down as a possibility, but the availability of that particular unit was so fast that I wasn't able to take it. I visited this facility

5 5 1

ReviewerFC102720B 2020-11-10 We liked Woodlands Creek very much. When we toured it the staff was very helpful. We liked her. She took a long time talking to us and answered all our questions. The room was very nice and very clean. There were a few rooms that we could see because of the virus. We couldn't go in to any that had people in it. The facility was very nice, very clean, and very well-kept. I visited this facility

5 5 1

Reviewer05162019 2019-05-30 Woodlands Creek is a very nice place. My sister has moved into this community. The rooms are very clean. They have all kinds of things like bingo, trips, games, and movies. I had a couple of meals with them, and they were very good. There is an exercise room, and they have group activity exercises, too. For my sister, it is independent living. It is a very nice place even though my sister hasn't been there that long. I am a friend or relative of a current/past resident

5 5 1

Marvin 2019-05-15 We toured the independent living of Woodlands Creek. It was by far the best one we went to. The thing we liked about it was it's kind of in a rural setting with a creek running by, and trees, and it wasn't very crowded. There were a lot of grounds to walk on and there's a recreational area right next door. The grounds include a pond, and it's a very pleasant setting. We're very pleased with the whole setup. The people who gave us the tour and talked to us about the terms and deposits have all been very nice. They served us lunch, which was really quite good. The dining area was pleasant, and they had a table that's obviously for newbies since it's kind of set off to the side. We were sitting there and people came by to introduce themselves. They were very friendly, and that was a nice touch. I visited this facility

5 5 1

Anonymous 2017-07-17 Our mom was a resident for 11 years. She was always happy there and loved all who cared for her. She lived in independent living. The apartment was spacious and bright with many windows. I am a friend or relative of a current/past resident

5 5 1

Tom117119150 2015-11-30 Woodlands Creek is very new, very nice, and very elegant. The rooms were nice. They have good dining facilities, underground parking. They have an assisted living facility attached to it, which is nice. It was all very good. I visited this facility

5 5 1

fcornwell 2015-09-09 It's a wonderful place to live. We live in the Independent living and we can be as busy as we want. Bible Study, Bridge, Games of all kinds. Our own Nurse Mary. .A Wonderful Chef and staff with great servers, some one commented that it was just like going on a cruse and I believe that's about what you feel like... A marvelous staff that makes you feel like they would do anything you wanted them to... Never have a feeling that we aren't secure with 24 hour security people on duty. What more can I say. We are so happy we made this move 3+ years ago... I am/was a resident of this facility

5 5 1

kelli d 2021-10-28 My mom started out in independent living, moved to assisted and finally memory care all while at Woodlands. At each level we found the staff to be very caring. There was always excellent communication. The community offers several actives in all areas. They offer assisted outings, gardening activities as well as art activities. My sisters and I could not be more satisfied with our mom's care while at Woodlands. My dad is now a resident in assisted living. We consider the staff at Woodlands family. Thank you for all you do! I am a friend or relative of a current/past resident

5 5 1

12605 Woodlands Pkwy, Clive, IA 50325

Call (800) 385-2527

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2015, 2016, 2017, 2018, 2020, 2022

Woodlands Creek Retirement Community (800) 385-2527

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Reviews of Woodlands Creek Retirement Community

39 Reviews Write a review

Food

(7 Reviews)

Staff

(11 Reviews)

Facility

(10 Reviews)

Activities

(4 Reviews)

Value

(6 Reviews)

Assisted Living Reviews for Woodlands Creek Retirement Community

March 12, 2022

By Ty

I visited this facility

I went to Woodlands Creek Retirement Community. The price was median; it wasn't the lowest, and it wasn't the highest there. It was a nice, medium facility. It had transportation for the residents. It also had a memory care unit. Everything was nice. It was in a quiet neighborhood. The meal area seemed fine with three meals a day. The only drawback on that is the activities room. It was away from the main hall, and kind of a small, isolated area. It didn't seem like they had many of the activities as some of the other places. The staff was very friendly and very willing to help. Everybody was very cordial. The rooms for the money were a nice size. The community fee they have is a one time fee; it's a flat fee, plus like a dollar fifty per square foot (depending on what room you're going to be in). The level of care is on a point system, which the point system seems a bit high on. There are pros and cons to it, but it's not for us. Even though the room was a decent value, my parents personally needed a little bit more than what they had to offer there. The place was clean.

Provider Response

Ty, Thank you for your feedback in regards to your tour with Woodlands Creek. We appreciate hearing what our potential residents and families want in order to meet your needs and standards for senior living. Care for our residents in assisted living is one of our top priorities, however, socialization and activities are extremely important for the quality of life for our residents. Our calendar is full of fun activities and events that our residents can participate in on a daily basis. We have a smaller activity room for certain activities, but the main dining space is also designated for larger events and activities as we do have quite a few residents who enjoy them. Our goal is to have our residents Love the Way they live. Again we appreciate your feedback.

August 11, 2021

By Ksand

I am a friend or relative of a current/past resident

Our mother fell and broke her hip while at Woodlands. No explanation of how this occurred was offered. Not once while she was in the hospital or rehab did anyone there ask about her welfare. Once we determined that she would move elsewhere, staff at Woodlands began calling and acted concerned about her care but then became aloof when our decision was made, especially Kevin. They love you while you’re paying 6000+ per month but lose interest once the money goes away.

Provider Response

Thank you for your feedback. I appreciate you bringing this to our attention. I’m sorry you feel like we weren’t concerned about your Mother’s wellbeing, because we most definitely do care. Woodlands Creek takes pride in our high quality care and compassion for all of our residents. I am always happy to discuss concerns with you directly. Please feel free to contact me. Staci Fjelland, Executive Director.

August 08, 2021

By Nancy

I am a friend or relative of a current/past resident

My parents moved to Woodlands Creek Retirement Community. I liked them the most because they were so accommodating, and the atmosphere is just very relaxed, warm, and friendly. The staff is very helpful and the director of nursing, Kevin, couldn't have been better. Just as my mom said in her review, "How can you improve on perfection?" is what she wrote about her moving experience. It's fantastic. It's very, very accommodating to my parents and their various needs. So far, it's only been a few days, but we have a very good feeling about it. It's very clean, very comfortable, and very bright and cheery. I think the location is great. It's back in the wooded area, it's not on a busy street and it overlooks a nice park. I just think it's nice. They've been very accommodating, clean, and very helpful. In terms of the food, I had one meal there and my dad doesn't complain about anything. And he cleans his plate. The value is also excellent.

July 24, 2019

By Reviewer0712

I visited this facility

Woodlands Creek was very nice. It was everything that we were looking for. They had openings available when we visited and they are great to work with. The staff member was very friendly and willing to help out with whatever we needed. They go on trips and some of the residents were doing puzzles, talking, and gathering during our visit. The one-bedroom was great, the living room was a good size, the kitchen was just right, and the closets were amazing. We're really pleased. The dining area was wide open and bright, and it's somewhere that my parents are going to enjoy eating. They were fixing up a couple areas the second time we came, and it's going to be great.

October 17, 2018

By Jack

I am a friend or relative of a current/past resident

After touring a number of assisted facilities, we choose Silvercrest (Woodlands Creek) because the atmosphere and staff made us feel like "home". During our mother's stay, I have nothing but the highest regards for the way the staff treated her.

November 30, 2017

By anonymous2

I am a friend or relative of a current/past resident

Quality was great from care to atmosphere to activities, etc. The only negative thing was the food. The food is not the best.

November 27, 2017

By Britt

I am a friend or relative of a current/past resident

Woodlands was fantastic. Many thanks to the whole staff. I couldn't have ask for more. Thank you so very much. Professional, caring and loving people.

August 21, 2017

By Paula

I am a friend or relative of a current/past resident

We could not be more pleased with the care our mother received for two and a half years at Woodlands Creek (formerly Silvercrest). The staff was very caring and kind to all residents. Staff turnover is minimal which really allows them to build strong relationships with their residents. We were very blessed to find such a great place for our mother.

May 30, 2017

By allan143738

I visited this facility

The staff at Woodlands Creek was very professional and very caring. The place had a warm and friendly atmosphere. The apartment was big, spacious, and very nicely appointed.

March 06, 2017

By Janeen Woodson

I am a friend or relative of a current/past resident

My parents were residents at Silver Crest Assisted Living facility until it was determined that my father required a higher level of care. This place is “top-notch” on all accounts. Director of health services (Kevin) is the best, and nursing staff is excellent. CNA’s are caring and lovingly provide for needs of daily living. Plenty of well planned activities, Apartments are specious, housekeeping/laundry is provided and there is a beauty shop on site. The facility and campus are beautiful! I can’t say enough good things about Silver Crest. Do check them out!

December 14, 2016

By Diane Benjamin

I am a friend or relative of a current/past resident

Most of the staff were wonderful to my mother. It must be a very difficult job (memory care unit). I really appreciate their patience and caring.

Provider Response

Thank you very much for your kind review.

November 14, 2016

By JL675443

I visited this facility

We visited Woodlands Creek. It was beautiful and very clean. We were led by the coordinator, and she showed us all around. The people we met in the hallways and such were very cordial. The residents seemed really happy. We did talk to a man who lived there, and he encouraged us to consider it. The dining area at Woodlands was a big open space with many tables. While we sitting there in the morning, we saw them setting up for lunch, and it looked like the people working for them were doing a good job.

Provider Response

Thank you or the kind words. We are happy that you enjoyed your visit. We hope to see you again soon.

November 13, 2016

By Judith Myers

I am a friend or relative of a current/past resident

Caring is the predominate characteristic that we experienced during the 2 years my mother was a resident at Woodlands Creek. This caring philosophy was obvious in the interactions my mother and my family had with all the staff members regardless of their department: nursing, dietary, activities, housekeeping, administration, maintenance. We experienced this care in both Independent living and Assisted Living. In the last few months of my mother's life, the Woodlands Creek staff worked collaboratively with the hospice staff from an outside agency to keep my mother comfortable and ensure that she had a peaceful death. Our journey through my mother's time at Woodlands Creek was easier because of a knowledgeable, professional, and caring staff. They put the resident and family first.

Provider Response

Thank you so much for your wonderful review!

October 27, 2016

By Deb641132

I am a friend or relative of a current/past resident

Excellent, caring, kind. We always felt that Ralph was in a lovely, safe environment surrounded by people who cared.

July 29, 2016

By Greg Ernst

I am a friend or relative of a resident

Very kind and caring staff! Very knowledgeable about caring with the elderly. They were our eyes and ears. Thank you so very much for caring.

June 17, 2016

By Verne G.660675

I am a friend or relative of a resident

We visited several homes prior to picking Woodlands Creek. The facility is excellent. The staff is first rate! My mother was there for five years and we have zero complains. It is a five star facility.

May 10, 2016

By Family of Bill Brunia

I am a friend or relative of a resident

The staff at Woodlands Creek were absolutely amazing. They took wonderful care of our dad and we are so grateful for the way they took him in as family. They worked with us throughout dad's time there so well . A+.

March 13, 2016

By Mangum Family

I am a friend or relative of a current/past resident

Our Dear Mother, Marcella, was a resident at this facility for 4 years. We moved her from WI to IA and it was a difficult move. The friends/family she met at Woodlands Creek made it an extremely easy move for her. She loved the staff as well as the food and activities at this facility. Our family will never forget this beautiful facility and the employees that were always there for her. My family highly recommends it.

Provider Response

Thank you for your kind words and for the opportunity to care for your mother. It warms our heart that you had such a good experience here at Woodlands Creek and we were happy to have her as part of our family.

February 27, 2016

By Visitor124692650

I visited this facility

This company is beautiful. I am so excited for my parents to move into this community. The staff are such great people.

February 10, 2016

By Pamela42

I visited this facility

We visited Woodlands Creek for my mother. It was a beautiful place. Very lovely. The staff seemed very good. The apartments were beautiful. They were very nice. The activities seemed very good. There were lots of stuff. The dining area looked very nice. It was kind of restaurant style. The facility seemed clean, very friendly, and very comfortable.

November 30, 2015

By Bob and Judy Myers

I am a friend or relative of a resident

Our mother is currently a resident at Woodlands Creek. This is an excellent facility which provides a high level of service through a knowledgeable and caring staff. We feel Woodlands Creek provides good value for the services they offer.

Provider Response

Thank you for the kind words. We are so happy to hear how much you enjoy having your mother live at Woodlands Creek. We will certainly pass these kind words on to our staff.

November 09, 2015

By anonymous114024350

I visited this facility

Woodlands Creek was a very nice place, but it wasn’t in the right location for us, and it was expensive. We liked the rooms. They have a lot of activities and continued to send us invitations for different things they have going on.

Provider Response

Thank you for your nice review. I am sorry to hear that we were not the best fit for you but we wish you luck in your search and hope that you find a great community.

October 29, 2015

By Anonymous114080450

I visited this facility

Woodlands Creek was high on our list. Everything about it was very nice. It had wonderful facilities, a good location, and the staff was great, very friendly, very nice, and very professional.

Provider Response

Thank you for your nice review. I am certainly glad to hear that you enjoyed your visit to Woodlands Creek and I hope that we see you again soon.

September 08, 2015

By Guest1111

I visited this facility

Everyone was very helpful and had smiles on their faces. I felt very comfortable. Everything was clean and the facility was beautiful. Very close to where my parents Dr offices are. Will be moving my parents in!

Provider Response

Thank you for your great review. We are so excited to have your parents living here at Woodlands Creek!

August 09, 2015

By Caring111410150

I visited this facility

Woodlands Creek was clean and very nice. The staff was very open and very helpful, very courteous. Very nice dining room and a good selection of food.

Provider Response

Thank you for your wonderful review! We are so happy to hear about your wonderful experience at Woodlands Creek. We hope to see you again soon.

April 10, 2015

By Caring109141050

I am/was a resident of this facility

I am in Woodlands Creek. The staff is patient and caring. The apartment is clean. They serve our food, and it is good. My experience here is good.

Provider Response

Thank you so much for your review. We are so appreciative of your kind words and we are so happy that you are enjoying yourself here at Woodlands Creek!

October 16, 2014

By Susan95119050

I visited this facility

Woodlands Creek is affordable, mom has a friend there, and she is more familiar with it. They accept pets. The staff was fine. Everyone looked very nice. The activities were similar as the other places. She wanted to be closer to where the activities are.

Provider Response

Thank you for your wonderful review. We are so glad that you had a great experience at Woodlands Creek. We try to ensure every day that our residents love the way they live and that has helped us to become one of the highest ranked communities in the country when it comes to resident satisfaction. We are dedicated to listening to the needs of our residents from what kinds of activities they enjoy to what their favorite meals are. Again thank you for the review and we hope to see you again soon.

July 19, 2014

By Caring96137550

I visited this facility

Woodlands Creek was the best that I found in the area. I liked the environment. The rooms were good. They had a lot of activities in the afternoon, and they had bridge there almost every day. The dining area was like a ski lodge in Colorado. It had big wooden beams. It was large and airy. The furniture were very good. One of the rooms that I looked at, which she called the deluxe, was very light, very airy, and it was probably the nicest one I had been in. The only thing that would rate it down was that their program was an a la carte system. Their services went by points. If you needed assistance in laying out your medicines, that's 2 points. If you needed help in the shower, it's 10 points. Their meal was also a point system. Breakfast was 5 points, supper was 5 points, and dinner was 10 points. With your monthly rent, you would be given 310, which would mean 10 a day. They were cumulative within the month; if you don't use you points within the month, you couldn't carry them over.

May 20, 2014

By Dough

I am a friend or relative of a resident

I like the staff at Woodlands Creek. They seem very nice and really care about the residents. They go above and beyond what is required of them. The rooms are big, clean, and nice. I ate there once, and they have very good food. My mother participates usually about twice a day in activities. I am very satisfied with what they provide.

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Independent Living Reviews for Woodlands Creek Retirement Community

December 01, 2022

By Kelly

I am a friend or relative of a current/past resident

My father was at Woodlands Creek Retirement Community. He was in a two-bedroom independent apartment. The apartments were completely redone between residents, so everything was new and fresh. It was set up wonderfully. Their fees were reasonable, and the family feel was evident. They had different layouts. They offered all kinds of activities going on throughout the day. There's underground parking and transportation to various things if needed. The interaction with the staff was wonderful. Really good. They provide breakfast and lunch, and it was very good.

April 25, 2022

By MinerWalker

I am a friend or relative of a current/past resident

Woodlands Creek is an exceptional retirement community! My parents chose to retire here and lived many years in the Independent Living Apartments before moving to Assisted Living. Later, my sister needed more help and moved directly into the Assisted Living Apartments where she received excellent care in a loving atmosphere. When it was time for my mother-in-law to move closer to family, we toured several retirement communities. We were excited when she chose Woodlands Creek also. She is able to enjoy a beautiful apartment within a meticulously maintained building. She looks forward to delicious meals and fun activities with great new friends. We don't need to worry about her. We know staff is there to support residents and there is security 24 hours a day in case of emergencies. A part time nurse supports residents and serves as wellness coordinator. She can relax and enjoy life and we can also, knowing she is safe and happy. We are so grateful to have Woodlands Creek Senior Retirement Community in the Des Moines area!

August 23, 2021

By Martha

I visited this facility

We had a very positive tour experience at Woodlands Creek Retirement Community. They encouraged me to come back more than once, which I did, and they made it possible for me and two of my friends to have lunch there. The facility is very well run and well managed. The follow-up has been great. They've reached out to me several times by phone and encouraged me to come back any time and I actually liked one of the apartments enough to put my name down as a possibility, but the availability of that particular unit was so fast that I wasn't able to take it.

November 10, 2020

By ReviewerFC102720B

I visited this facility

We liked Woodlands Creek very much. When we toured it the staff was very helpful. We liked her. She took a long time talking to us and answered all our questions. The room was very nice and very clean. There were a few rooms that we could see because of the virus. We couldn't go in to any that had people in it. The facility was very nice, very clean, and very well-kept.

May 30, 2019

By Reviewer05162019

I am a friend or relative of a current/past resident

Woodlands Creek is a very nice place. My sister has moved into this community. The rooms are very clean. They have all kinds of things like bingo, trips, games, and movies. I had a couple of meals with them, and they were very good. There is an exercise room, and they have group activity exercises, too. For my sister, it is independent living. It is a very nice place even though my sister hasn't been there that long.

May 15, 2019

By Marvin

I visited this facility

We toured the independent living of Woodlands Creek. It was by far the best one we went to. The thing we liked about it was it's kind of in a rural setting with a creek running by, and trees, and it wasn't very crowded. There were a lot of grounds to walk on and there's a recreational area right next door. The grounds include a pond, and it's a very pleasant setting. We're very pleased with the whole setup. The people who gave us the tour and talked to us about the terms and deposits have all been very nice. They served us lunch, which was really quite good. The dining area was pleasant, and they had a table that's obviously for newbies since it's kind of set off to the side. We were sitting there and people came by to introduce themselves. They were very friendly, and that was a nice touch.

July 17, 2017

By Anonymous

I am a friend or relative of a current/past resident

Our mom was a resident for 11 years. She was always happy there and loved all who cared for her. She lived in independent living. The apartment was spacious and bright with many windows.

November 30, 2015

By Tom117119150

I visited this facility

Woodlands Creek is very new, very nice, and very elegant. The rooms were nice. They have good dining facilities, underground parking. They have an assisted living facility attached to it, which is nice. It was all very good.

Provider Response

Thank you so much for your wonderful review and kind words.

September 09, 2015

By fcornwell

I am/was a resident of this facility

It's a wonderful place to live. We live in the Independent living and we can be as busy as we want. Bible Study, Bridge, Games of all kinds. Our own Nurse Mary. .A Wonderful Chef and staff with great servers, some one commented that it was just like going on a cruse and I believe that's about what you feel like... A marvelous staff that makes you feel like they would do anything you wanted them to... Never have a feeling that we aren't secure with 24 hour security people on duty. What more can I say. We are so happy we made this move 3+ years ago...

Provider Response

Thank you so much for your wonderful review. It warms our heart to hear how happy you are!

See all Independent Living reviews (9)

Memory Care Reviews for Woodlands Creek Retirement Community

October 28, 2021

By kelli d

I am a friend or relative of a current/past resident

My mom started out in independent living, moved to assisted and finally memory care all while at Woodlands. At each level we found the staff to be very caring. There was always excellent communication. The community offers several actives in all areas. They offer assisted outings, gardening activities as well as art activities. My sisters and I could not be more satisfied with our mom's care while at Woodlands. My dad is now a resident in assisted living. We consider the staff at Woodlands family. Thank you for all you do!

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Photos of Woodlands Creek Retirement Community

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Services and Amenities of Woodlands Creek Retirement Community in Clive, Iowa

Room and housing options

1-bedroom apartments
2-bedroom apartments
Studio Apartments

Dining options

In Room Kitchenette
In Room Kitchens
Dining Room Shared Meals

Features

Resident Transportation
Resident Parking

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Health services

Nurse On Staff: Yes

Activities

Religious Services
Fitness Room

Languages

English

General

Resident Capacity: 147

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About Woodlands Creek Retirement Community in Clive, Iowa

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Woodlands Creek Retirement Community is located on Woodlands Pkwy in Clive, IA. We're dedicated to providing best-in-class service, amenities, and lifestyle. We care deeply about our residents, which is why so many turn to us for their independent living, assisted living, and memory care needs. Get in touch with us today to see how our family-oriented, personalized approach to resident care makes us your top senior living choice.

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Map of Woodlands Creek Retirement Community

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