SPRINGS AT LAFAYETTE, THE

My mom was in rehab at The Springs at Lafayette for five weeks. She had a very good experience at The Springs as well. She enjoyed the food. The staff was very nice. But the medical part of it; they always seemed too busy, and that was concerning to her. The layout, she was kind of on the far end where her room was, so she felt kind of neglected down there. I don't mean that in any kind of medical neglect. It was hard for her because she was using a walker. She doesn't have the energy even to get herself down for meals or any kind of activity. So that was kind of a little bit discouraging. One time there was somebody who came along that worked there that could tell us where she was and give us some information. Every other visit we had, no one was at the front desk. So that concerned us from a security standpoint. And also, it felt like such a big place that we just felt like mom would not feel as cozy as she does at the other facility. But the nursing staff, when I spoke with them, were very kind and very helpful. I think during this time period, just to be fair to them, I feel like they were probably understaffed and overworked and doing the best they could. I have to say we were very impressed with the director there. He was very caring and made an effort to get to know the different people. I really appreciated his care and concern for my mom. She was able to go on bus rides even if they were just going kind of sightseeing around Lafayette. She enjoyed that so much. It was covered by Medicare. That was just a blessing, so we didn't have any expense with that.

My mother is a resident of The Springs at Lafayette. The staff is wonderful. My mom, the first evening that she was there, was so cute. She was there for dinner, she took one bite of the food and she said, "Oh, this tastes so good." Then she had the coffee and she said, "Oh, this coffee tastes wonderful." You could tell that the food wasn't very good, and the coffee was horrible where she came from. They have so many different activities. They give you a monthly calendar. On Friday evenings, they have some entertainment that comes in, and then the residents can have a glass of wine or a cocktail to have during that activity. It's just nice. The rooms are very nice, and they have what's called an activity cart that comes around every other day. They have books on it, homemade snacks, and they have silly things like the big glasses. The residents can pick things off in the cart, and word puzzles too. To check-in, you have a QR code on your phone, and everything's electronic for check-in. So, checking in is so easy, you don't have to wait for staff to come to the desk. You just pull up your QR code to this like an iPad and then put your face on it and you're good to go for check-in. There's plenty of parking whenever you come to visit. I just can't say enough, it's nice. The most important part is my mom is very happy. The dining room looks like a restaurant. The staff is so nice and friendly and helpful; they already know me by name. You get what you paid for. They allow children to come to visit. It is wonderful for the residents to be able to have children, grandchildren, and great-grandchildren visit and keep their spirits. It's right across from Colombian Park, so you can go over there and have a picnic. Their courtyard is beautiful.

We visited The Springs at Lafayette, and to my understanding they do Medicaid waivers, but they don't have any independent living. It was brand new when we toured it, so it was lovely. The rooms in the hallway area seemed a little sterile though, and it looked a little more like a nursing home to us. I think that's what my mom didn't like about it at that time. However, it's a beautiful place, and the staff was very caring.

My mother was in the The Springs at Lafayette for physical therapy, but I moved her out because of cost. The facility is nice looking, I know they had activities, there were some staff that were great, and others that I didn't get along with as well. Price was terrible.