Harmony At Elkhart

Heather

My parents have moved into Harmony at Elkhart. It is an absolutely beautiful establishment; however, they can't keep help. They do have a lot of issues internally. We've been dealing with the chief executive over these problems. They don't keep nursing staff overnight, and my parents were supposedly going to get some. My mom and dad have created friends there, so that's why I don't want to move them. They need to fix their management, to be better and more effective. The kitchen help and the food are terrible, and that needs to be revamped 100%. They don't have enough staff. They don't wait on you in a timely manner. It takes a long time, and a lot of times the food is cold. There are just a lot of issues with the kitchen. They seem to fire a lot of people. They have no outside excursions right now. They were supposed to provide transportation to doctor's appointments and excursions, and that's not happening. They have art classes and things like that. It's a two-bedroom, two-bath apartment. It is very nice, and they are very well equipped. There's a large living room, a full kitchen, but there is no stove. They got a microwave and granite countertops. The bathrooms are very big and wheelchair accessible, and the showers are walk-in. The apartments and the building itself were absolutely beautiful. They are very expensive. I know that they have hired a chief executive and a healthcare executive, and they are supposedly trying to work at this, so I'm hoping for better things.