My mother is now at The Reserve at Oswego. She hasn't been there very long, and it's really good so far. The place is really nice. I haven't seen a lot because of the COVID restrictions, but it seems really clean. We've only seen her room. I literally haven't seen much of the facility. I also took a virtual tour. It's a nice area. It's a little bit further drive, but it's well worth it because they specialize in helping people with dementia, which my mom has, so that's really why I picked it.
Her room has just a bedroom with a little living space. Everything is in one room. It's quite small, but that's pretty typical for memory care, but it's nice. It has got some windows and a decent view. The staff so far has been fantastic. The director is extremely on top of everything, very organized, communicates great, takes care of everything, is extremely hands on, really helpful, very passionate, and caring. I have no issues.
They're trying to be as creative as they can be given the COVID restrictions. They're doing a really good job. She says she's eating good, and she's eating better than she was. They're trying to provide things that they can do, but with COVID restrictions being very challenging you can't have everyone out all the time. You have to have social distancing and wear masks and that can be challenging in these facilities. She said they were trying to have some creative ways of how to keep people engaged. It's a pretty expensive place, but it's memory care, so it's very specific to what she needs. They have like a Montessori-based philosophy and it's very hands on. It's very visual and very engaging. Outside of COVID they would be having even more, but they're trying to adapt to what they can do. It's the best place for people that specifically have cognitive issues, and I picked this place because it was a smaller community that specializes in dementia.
Thank you so much for the kind words. COVID-19 has been a hard time for all of us, but we are making the most of it and moving forward. We hope soon to be able to open to visitors once again. We strive daily to make the most of everyday with our residents. I hope you and your family have a wonderful holiday season!