My mother was a resident for 5 years.. she received hurried nursing care, was belittled, and made to feel like an outcast. Management doesn’t promote a care staff. You get the great place song and dance! Just beware- underneath it’s awful!!

Heritage Woods of Freeport
Offers Assisted Living
7 Reviews

Reviews of Heritage Woods of Freeport
Assisted Living Reviews for Heritage Woods of Freeport
July 14, 2020
Other
March 29, 2017
I am a friend or relative of a current/past resident
Heritage Woods of Freeport is very nice and friendly. They have Bingo, exercise class, and crafts. My mom loves the food, and she's very satisfied. My mom hass a small but very nice studio apartment, and it works for her. The people are very friendly and helpful.
June 10, 2016
I am a friend or relative of a resident
My mother was at Heritage Woods of Freeport. The nurses, one in particular, were very abrupt, which just shut my mom off. She went into the dining room and was told you can’t sit here because they’re not able to sit wherever they want. It was a constant battle every time I went down there, and I couldn’t even get her to go down to eat. I could tell that there was something going on with her, and they were not giving her meds properly. I was there on a Sunday and she had not had her morning meds, which was a mood stabilizer, and the doctor said they had to be given at a certain time in the morning and in the afternoon. They told me I could run upstairs and give it to her. Well, I gave it to her and probably shouldn’t have because that night she had a little bit of bad behavior, which turned out to be a big mess. They came to the hospital and told me that she would not be able to come back to Heritage Woods or to any other Heritage Woods. They would yell at her and the other residents. Now, there's a new administrator there. The cleanliness and the newness were the positive things about Heritage Woods.
June 10, 2016
I visited this facility
Heritage Woods of Freeport was very nice and was my dad's first choice. We liked it a lot. It was a pretty new facility, and I can't say anything bad about it at all. The staff was all very helpful in showing us around and giving us details of what would take place if he moved in there. I'd rate it as top-notch. The cleanliness stood out very much. The dining room was beautiful, looked like a restaurant, and they can order off the menu every day. He was very pleased with the studio apartment we looked at. It had a lot of natural light, and I think they had an outdoor patio. I'd give it an A+.
March 28, 2016
I am a friend or relative of a resident
My first impression of Heritage Woods of Freeport was very good. It was very clean and affordable, and the staff was very good. The apartment was not like a nursing home, and was carpeted, nicely painted, and had nice fixtures and good lighting. They offer bingo and card games. They have a library, a little general store there, and a van that takes the residents to WalMart and Goodwill. They have people come in to play music for the residents and various activities going on. The food and the dining area are excellent.
November 27, 2013
I am a friend or relative of a resident
I already had my mom at Heritage Woods. It was actually referred to me by somebody who lives there. So far I'm very pleased with the staff. They are very friendly, very thorough, and I can call them anytime. My mom can call me if she has concerns about something and I can just call the nurse and she will go right to my mom. The rooms are pretty small, but it's fine for her. The facility is brand new so it's absolutely beautiful. The food is good and I've eaten there several times.
September 27, 2013
I visited this facility
Heritage Woods of Freeport was just getting ready to open so it looked like it had been complete at the time. It was in a nice area. There was easy access to main shopping areas within close range of the facility if you are able to get out. They had nice amenities, it was clean, and everything was good.
Services and Amenities of Heritage Woods of Freeport
Room and housing options
- 1-bedroom apartments
- Companion Suites: No
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Dining Extra: Snacks
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Party Space
- General Store
- Tv Room
- Garden And Patio
- Security Gate
- Features Extra: Library, Private Dining Area, Laundry Room
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Health services
- Medication Management
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Games
- Religious Services
- Lectures Discussions
- Fitness Room
- Arts And Crafts
- Activities Extra: Activity Room, Movies
Financial guidance
- Financial Aid
Languages
- English
General
- Minimum Age: 65
Nurses
- Nurses Extra: Cn As
Range of services
- Range Of Services Extra: Emergency Alert System, Health Monitoring; Nursing Assessments
Types of care
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Memory Care
- Meal Preparation
Training Areas
- Patient Transfers
- Ethics
About Heritage Woods of Freeport
Heritage Woods of Freeport is a senior living provider in Freeport, Illinois that offers residents Assisted Living. Contact Heritage Woods of Freeport for more details on services and rates.
Get CostsMap of Heritage Woods of Freeport
Senior Living Communities near Stephenson County, IL
Other Senior Care in Freeport, IL
Helpful Articles
- 11 Signs It Might Be Time for Assisted Living
- Nursing Home, Assisted Living, or Independent Living?
- Assisted Living or In-Home Care?
- Assisted Living Checklist: What to Look for, What to Ask
- Cost of Assisted Living
- How to Pay for Assisted Living
- How Levels of Care Affect Assisted Living Cost
- Tips on Moving to Assisted Living
Request Info