Nursing Home Communities in Freeport, IL

"Amberwood Care Centre had a space for my father, but it was a shared room, and it looked like a hospital room, and I didn't want that for him. The rooms had hospital beds. It didn't look like the place I wanted him to be. They had TV rooms and they had eating areas. They had a rehab room, too. The staff that gave me the tour was one of the admin staff, and she was fine."

"I can't think of any. The staff I spoke with when I was exploring the option of moving here provided all the information I needed to make my decision. They were very supportive as my husband was very ill and eventually passed away before I could make the decision for both of us to move. As soon as I was able to continue the process they were most helpful. I couldn't move til summer when my kids could come and help and they accommodated that. Everyone was so helpful with the redecorating and purchasing appliances. "

"My mother-in-law was admitted from an independent senior living to RBNH for more individualized care. The entire staff from the admission process to social services to her daily interaction with therapists, nurses and adjunct staff has been wonderful. Going through this process while living outside the US could not have been made more pleasant and reassuring for us. She is thriving, happy and we know she is getting the medical care she needs. At 91,Iam confident that RB is adding quality time to her remaining years."

"My father was at Asta Care Center. The staff was great. His room was spacious and clean. He even was allowed to bring his own big-screened TV and everything. He is a little diabetic, so he doesn't want to walk around too much, but they had him going to therapy. He didn't have a terrible time there because he stayed there for quite a while. They're great there. They were friends to me, and they were friends to my father. He was well taken care of; that's why he was released, and he was released because they actually did their job. However, there were only a few things that weren't right like the patients going into his room and stealing his stuff. "

"It is so refreshing to know there are still personal care facilities that prioritize patient’s needs. This is one such facility. My dad, unfortunately never made it to the facility as his health quickly deteriorated and he passed the day he was supposed to move in. However, more than enough dealings with the facility transpired prior to his move in date that I am very qualified to give a fair and honest review of the facility and the staff. There was a lot of uncertainty about my dad’s prognosis as he had fallen at a different facility and sustained multiple fractures. When other facilities were looking for reasons to not accept my dad, Grandview had a “can do” attitude and welcomed the challenges that my dad’s care would present. From the minute I walked into the facility for an unannounced visit, the staff was friendly, courteous and professional and the facility was clean, pleasant smelling and well maintained. And much to my surprise it was very affordably priced compared to comparable facilities. Because of my dad’s condition there were a lot of moving parts when considering his transfer and everyone we spoke with from the owner, to Becca (head of admissions) to the nursing staff were continually flexible and willing to do anything they could to make his transition as pleasant as possible. With his condition seemingly changing hourly and with this occurring over Christmas it was nothing short of incredible at how helpful and understanding they were with all of our changing needs. And if all of that wasn’t appreciated enough by my family, they gave us a refund for the money we paid in advance of his move. You never want to lose a parent but I wanted so much for my dad to experience what I saw in the facility and the staff. There is no doubt in my mind that he would have received superior attention and care. Unfortunately, I learned first-hand how inattentive, uncaring and flat out neglectful staffs were at other facilities. With care of your loved one being priority one I feel VERY comfortable recommending this facility to ANYONE who requires loving and professional care and attention for their loved one. I have no affiliation with this facility and I didn’t even know they existed 3 weeks ago but with so many bad ones out there I wanted to make sure this good one got recognized. If I could give more that 5 stars I would. "

"My parents used to be residents of East Bank Center. They were both there and they forgot to give my mom her thyroid medication and so she went way downhill. That place was awful. I had to call the nursing home government to report them because she could have died or gone into a coma without having her thyroid meds. She changed into a different person. She was fighting and biting them and she's never done that before. It took them three weeks to figure it out, so I was not happy. They also didn't notice the bed sores, so when she got to the new facility, they saw the bed sores. She had fallen a lot at East Bank too. At the new facility they had her bed down on a mat so if she fell it was not very far. At East Bank they didn't do that, I guess, so when she fell she'd end up in a hospital. She had a big cast on her head. They also didn't keep it clean so it was an awful experience. It was the worst place that I ever had to deal with. The staff was very friendly, there might have been a couple that weren't, but for the most part there were a couple that were very friendly. They shared rooms there. It is such a small place that I did not see anything around there. There was a little spot used for the hugging booth, like a plywood thing that you could put your arms through and you got to put these long gloves on, this was right outside the cafeteria. That's the only place that we could really see them."