Arbor Terrace Acworth

Jeanine

My parents lived in Dogwood Forest for 3 1/2 years, and were happy, before it was sold to Arbor Terrace in October 2024, and the entire facility became unbearable. Staff members started disappearing, the level of care evaporated, and the price increased dramatically. I found employees crying in the hallways (“Management is so mean”) The food is awful, laundry service is bad (I was taking their laundry home), the rooms are never cleaned (I cleaned the apartment myself). My Mom repeatedly hit her call button with no response - when she or my Dad would fall. They would call me at 2am and I would come over to help. I could find NO ONE in the facility - not a single employee to be seen. I moved my parents to a different facility 3 months ago, where we found caring staff, positive management and home cooked food (for $3,000 less monthly). Arbor Terrace is beautifully decorated, and everyone appears to be so nice… until you move in.

Heidi

It is a great location for us. My mom is going to have a full one-bedroom, one-bath type of apartment once she moves in. That means her bedroom has a totally separate door from the rest of her apartment. It doesn't have a full kitchen or anything like that, but it has a sink, a microwave, and a refrigerator. When we visited, we had to wear a mask. We set up an appointment with a sales representative who walked us around and showed us everything. As of right now, everybody we have met has been super friendly, helpful, and has definitely made us feel confident in our decision. They have a variety of different room layouts to choose from for the new person coming in, and they have taken it upon themselves to make everything seem bigger. The hallways are much wider, so you don't really feel like you're walking into a nursing home or a hospital. It's much more open and more welcoming.

S.H

This is a wonderful place . The staff is always nice and helpful . The Staff I noticed go out of there way to help and make the stay for these people a wonderful one. I couldn't be happier that my mom is here. Clean and spacious the rooms are and the activities terrific! A very nice place for any any aging parent .

Keith318248

It was a beautiful facility. Everyone was extremely nice and helpful, and the rooms were big. The people really came across as very caring. I was impressed.

Vickie6

My visit was very nice. It was very friendly. It was brand new. I knew some of the people that work there, so I felt comfortable with it. It was a good facility from what I have seen. My mother-in-law was looking at a one-room, and it was spacious enough. We had lunch there. Food was excellent. We were informed of their activities. They had arts and crafts, movies, and games. The staff looked adequate.

Sandy34

My mom will move next month to here. It is brand new. The staff was nice. The rooms were beautiful. They had bingo and cards. They had a theater there.