
Spring Haven Retirement
Offers Assisted Living, Independent Living, and Memory Care
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Reviews of Spring Haven Retirement
Assisted Living Reviews for Spring Haven Retirement
November 24, 2020
I am a friend or relative of a current/past resident
June 30, 2019
I visited this facility
Provider Response
Thank you for sharing your feedback, Chase! We are always striving to ensure our community is a great environment and to create a great life for our residents.
December 19, 2018
I visited this facility
Provider Response
Thank you, Lucy, for leaving Spring Haven Retirement a review!
July 02, 2018
I visited this facility
Provider Response
We are so glad you enjoyed having lunch with us! We appreciate your feedback that Spring Haven was too large and vibrant for your liking. We strive to make everyone that comes through our doors feel welcome and to make every experience as personal as possible. We continuously work to improve our community for the benefit all of our very deserving residents. At this time we do have some renovations underway that we anticipate will be completed in the coming months. Our rooms are a blank slate by design as we encourage residents to bring furniture and belongings that they are comfortable with to help make them feel as comfortable as possible as they transition into their new home. If there is anything we can help with now or in the future please do not hesitate to reach out to us, we want to be a resource for anyone looking for senior living.
May 01, 2018
I visited this facility
Provider Response
Hi Debra, We are disappointed to hear you are not satisfied with our community. We are currently completing various renovations to improve the experience of our residents and our facility. We are always looking for more ways to ensure our residents have the highest care and standard of living possible. Thank you for sharing your feedback. If you would like to discuss your concerns, please call us at (863) 293-0072 to speak with our executive director, David.
January 11, 2018
I am a friend or relative of a current/past resident
Provider Response
Thank you for taking the time to share your experience with Spring Haven Retirement. We are disappointed to hear that it was not up to your expectations. We take the care and well-being of our residents very seriously, and our top priority is creating a wonderful environment and life for our residents. We are always working with our staff to improve, and we appreciate your feedback to better focus our efforts. We'd be happy to discuss your concerns further. Please call us at (863) 293-0072, and our Executive Director, Wade, will be happy to speak with you.
October 31, 2017
I am a friend or relative of a current/past resident
May 26, 2017
I visited this facility
May 09, 2017
I visited this facility
April 13, 2017
I visited this facility
April 12, 2017
I visited this facility
March 15, 2017
I am a friend or relative of a current/past resident
Provider Response
Hello MissF0rd, my name is Katie and I'd like to thank you for reaching out and sharing this experience with us. We take the feedback and comments we receive very seriously, and would like very much the opportunity to be able to follow up with you regarding yours. We feel strongly about our calling to serve and honor our seniors, a commitment we do not take lightly. I'd like to directly discuss your concerns with you by whichever method of communication you prefer most, we can be reached directly by phone at 800-370-8331, or email at resident.relations@holidaytouch.com. Thank you MissF0rd, we look forward to hearing from you very soon.
February 07, 2017
I am/was a resident of this facility
February 07, 2017
I visited this facility
Provider Response
Hello, We are so happy you came out and took the time to visit us! We truly appreciate your visit, as well as your valuable and constructive feedback. We also appreciate your kind words around our staff! We are sorry to hear our community did not suit your needs, but are so thankful for the opportunity to have met you and to have received this feedback from you. We wish you the best on your search, and would welcome you anytime to come give us another look if you change your mind now or down the road - thanks again!
January 19, 2017
I visited this facility
January 06, 2017
I visited this facility
December 03, 2016
I am a friend or relative of a current/past resident
November 25, 2016
I visited this facility
November 23, 2016
I visited this facility
November 13, 2016
I visited this facility
Provider Response
Hi Georgia051380, we appreciate you taking the time to reach out and share this with us! The staff at Spring Haven Retirement take our reviews very seriously, and we appreciate very much your reaching out to share these thoughts with us around your visit. If possible, we would love to hear more about your tour experience and ask some follow-up questions, as what you describe falls far outside the high standards of excellence we expect from ourselves and each other. If you can give our Resident Relations team a call at 800-370-8331, we would love the opportunity to speak more with you! Thank you, we hope you are having a wonderful day and enjoy the rest of your week.
October 20, 2016
I visited this facility
October 05, 2016
I visited this facility
October 04, 2016
I visited this facility
September 13, 2016
I visited this facility
August 22, 2016
I visited this facility
August 15, 2016
I visited this facility
January 14, 2016
I am a friend or relative of a resident
Provider Response
Hi, I'm Katie, I work at Holiday Retirement's Home Office. First, thank you for taking the time to write such a detailed review of your parents' experience at Spring Haven. Thank you for sending in photos of your parents' meals as well. (I assume you sent them to us here at Home Office?) I passed your review on to our Resident Relations team so they can look for your photos and respond. Know that you're welcome to call them as well at 1-800-370-8331. Thanks again, Katie
December 30, 2015
I visited this facility
December 21, 2015
I visited this facility
December 20, 2015
I visited this facility
November 30, 2015
I visited this facility
Provider Response
Hi Katie, I'm another Katie, and I work at Holiday Retirement Home Office. First, thank you for your sincere review. It's feedback from our residents, their families, and visitors that helps us improve our business so although I'm sorry to hear you did not choose Spring Haven, this definitely gives us some specific areas of opportunity to focus on. Thank you once more, Katie
September 30, 2015
I visited this facility
May 24, 2015
I am a friend or relative of a resident
May 03, 2015
I visited this facility
April 22, 2015
I am a friend or relative of a resident
April 20, 2015
I am a friend or relative of a resident
January 30, 2015
Other
December 11, 2014
I visited this facility
December 02, 2014
I am a friend or relative of a resident
November 29, 2014
I visited this facility
November 01, 2014
I visited this facility
August 07, 2014
I visited this facility
June 27, 2014
I am a friend or relative of a resident
May 30, 2014
I visited this facility
April 23, 2014
I visited this facility
March 31, 2014
I am a friend or relative of a resident
January 31, 2014
I visited this facility
October 29, 2013
I am/was a resident of this facility
October 21, 2013
I am/was a resident of this facility
August 10, 2013
I am a friend or relative of a resident
July 25, 2013
I am a friend or relative of a resident
June 26, 2013
I am a friend or relative of a resident
September 26, 2012
I visited this facility
July 23, 2012
I am a friend or relative of a resident
July 23, 2012
I am a friend or relative of a resident
May 25, 2012
I am a friend or relative of a resident
Independent Living Reviews for Spring Haven Retirement
November 09, 2020
I am/was a resident of this facility
Provider Response
Ann, thank you for your feedback from your time at Spring Haven Retirement. We strive to give every one of our residents and staff a great life. Part of this is always looking for ways to improve. We would love to hear more about your experience with our community. Please feel free to call us to discuss any issues further.
September 16, 2020
I am a friend or relative of a current/past resident
Provider Response
Hi Ronald, thank you for sharing your feedback. We take great pride in creating a wonderful environment for our residents and are always striving to continuously improve to achieve this goal. Please give us a call and ask for our Executive Director. We’d be happy to discuss your concerns in more detail.
March 19, 2020
I am a friend or relative of a current/past resident
Provider Response
Thank you for your review, Jayne. We are excited to have your loved one with us at Spring Haven. Thank you for your trust in our staff to provide exceptional care for those who matter most.
May 20, 2019
I visited this facility
Provider Response
Thank you for your review, Linda. We are happy to hear about your positive experience at Spring Haven. It is because of our incredible staff that we can provide great service to our residents.
September 17, 2018
I visited this facility
Provider Response
Thank you for taking the time to leave us a review, Debra. Our top priority is to create a wonderful environment and great life for our residents. After our change in management, we have been working hard to maintain this goal and ensure the happiness and well-being of our Spring Haven family. We appreciate your feedback to help us better focus our efforts. We would love for you to come back for another visit now to see our changes and welcoming community!
May 01, 2018
I am/was a resident of this facility
April 30, 2018
I am a friend or relative of a current/past resident
Provider Response
Hello RK, We would first like to apologize for the negative experience that you and your loved one have had. Our goal is to go above and beyond the expectations of our residents and their family members, so if you have any similar issues in the future please reach out directly to our Housekeeping Supervisor. As you mentioned, we were recently acquired by Meridian Senior Living. They have been amazing throughout the transition and are truly investing in our community to improve each resident’s quality of life. We also have a new Executive Director. Please feel free to visit with him to hear some of the upcoming plans for Spring Haven, and discuss any questions or concerns you may have. Thank you! Spring Haven Retirement
July 17, 2017
I visited this facility
February 22, 2016
I am a friend or relative of a resident
November 22, 2015
I visited this facility
September 30, 2015
I visited this facility
July 28, 2015
I visited this facility
June 07, 2015
I visited this facility
January 31, 2014
I visited this facility
September 26, 2013
I am/was a resident of this facility
Memory Care Reviews for Spring Haven Retirement
March 28, 2020
I visited this facility
Provider Response
Thank you for taking the time to share your thoughts on Spring Haven Retirement. We are proud of our amazing team and their continued commitment to providing extraordinary care for our residents.
November 01, 2018
I am a friend or relative of a current/past resident
Questions about Spring Haven Retirement
What ongoing training does the staff receive in dementia care?
Each staff member goes through a training program before working with residents, and then completes ongoing monthly training and in services as needed. Memory Care staff members receive an additional eight hours of training specifically focused on dementia care.
Describe the overall population of assisted living residents at Spring Haven Retirement. What is their average age? What are their favorite things to do?
The overall population of our assisted living is quite diverse. Our residents range in age from 55 to 102, and the amount of men and women is fairly equal. With such a broad spectrum of people, there is always someone to talk to and a new friend to make!
What programs or activities does Spring Haven Retirement offer to enrich residents' well-being?
Our programs are designed to meet the needs of all of our residents. We offer a variety of activities, including games, entertainers, pet therapy, religious services, and fun outings to help our residents stay active and engaged.
What places are near Spring Haven Retirement or within walking distance for assisted living residents to enjoy?
Our community is located within walking distance of a few great local restaurants and shops, a movie theater, and an ice cream shop!
What transportation services does Spring Haven Retirement offer to assisted living residents?
Spring Haven offers transportation to doctor’s appointments within five miles of the community. We also schedule weekly trips to stores, lunch and dinner outings, and trips to the bank and the library.
What makes the chef or dining program at Spring Haven Retirement exceptional? What kind of menu can assisted living residents expect?
We offer a diverse menu designed by a registered dietitian. Each meal features three different home-style options, and an anytime menu with a few resident favorites.
What safety features or security measures does Spring Haven Retirement offer to assisted living residents?
Our community is equipped with pull cords in each apartment, and we offer emergency pendants to each resident.
How does Spring Haven Retirement keep residents' families informed about their loved ones?
Our Wellness Director stays in close communication with each resident’s family members regarding any concerns or changes in their condition. Family members are invited to participate in programming, and can view current photos of activities and events on our Facebook page.
What is the care staff-to-resident ratio at Spring Haven Retirement during daytime and nighttime hours?
Our assisted living is staffed above the state requirements in order to provide the best possible care for each resident.
If Spring Haven Retirement accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We welcome both dogs and cats at Spring Haven! Our community has a great walking path to allow your furry friend to get some fresh air and exercise.
What ongoing senior care training does the staff receive?
Each staff member goes through a training program before working with residents, and then completes ongoing monthly training and in services as needed.
Describe the overall population of independent living residents at Spring Haven Retirement. What is their average age? What are their favorite things to do?
The overall population of our independent living is quite diverse. Our residents range in age from 45 to 102, and the amount of men and women is fairly equal. With such a broad spectrum of people, there is always someone to talk to and a new friend to make!
What places are nearby for independent living residents to enjoy?
Our community is located within walking distance of a few great local restaurants and shops, a movie theater, and an ice cream shop! We are about five miles away from downtown Winter Haven, which offers a great variety of restaurants and shops!
What are some recent off-site events that the community activity director at Spring Haven Retirement has organized?
Residents enjoy frequent lunch and dinner outings, park picnics, shows at the Winter Haven Theater, and even trips to the Hard Rock Casino in Tampa!
What transportation services does Spring Haven Retirement offer to independent living residents?
Spring Haven offers transportation to doctors appointments within five miles of the community. We also schedule weekly trips to stores, lunch and dinner outings, and trips to the bank and the library
What makes the chef or dining program at Spring Haven Retirement exceptional? What kind of menu can independent living residents expect?
We offer a diverse menu designed by a registered dietitian. Each meal features three different home-style options, and an anytime menu with a few resident favorites.
What common areas are available for independent living residents?
You can find our residents playing Wii Bowling in the activity room, enjoying a game of rummy in the card room, sipping coffee in the café, and soaking up the sun on the pool deck while watching the progress on the construction of our new dock!
What safety features or security measures does Spring Haven Retirement offer to independent living residents?
Our community is equipped with pull cords in each apartment, and we offer emergency pendants to each resident.
If Spring Haven Retirement accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We welcome both dogs and cats at Spring Haven! Our community has a great walking path to allow your furry friend to get some fresh air and exercise.
Does Spring Haven Retirement work with an agency or registry to provide nursing and medical assistance as needed?
Many of our independent living residents benefit from services through Caring for Seniors! They can provide assistance with everything from laundry to medication management, and allow our residents to maintain their independence as long as possible.
How many staffers are on duty in the daytime and overnight?
Our memory care is staffed above the state requirements in order to provide the best possible care for each resident.
What safety features or security measures does Spring Haven Retirement provide to protect residents who wander?
Our secure memory care unit is the best location for our residents who wander. They still have access to outdoor areas, and enjoy outings with our trained staff members.
What programs or activities does Spring Haven Retirement offer to keep residents engaged? How does the staff engage residents' long-term memories?
Our memory care programming is centered around “Moments in Time”, a Montessori based approach. This hands on approach uses both group activities and one on one interactions to ensure that all residents are as active and engaged as possible.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Our memory care program coordinator assesses each resident’s health and cognitive functioning every six months, or after any change in their condition. We work closely with home health companies and hospice providers to help monitor and maintain the health and well being of each resident.
What techniques does Spring Haven Retirement use to support memory care residents during mealtimes?
Our memory care staff joins our residents at the table for each meal to engage and encourage them throughout the meal time. For our residents who prefer to be on the go, we offer a variety of finger foods to meet their nutritional needs.
How does Spring Haven Retirement keep residents' families informed about their loved ones' health?
Our Memory Care Program Coordinator stays in close communication with each resident’s family members regarding any concerns or changes in their condition. Family members are invited to participate in programming and family nights, and can view current photos of activities and events on our Facebook page.
Describe the neighborhood around Spring Haven Retirement. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Spring Haven is located in a primarily residential area, but is close to many businesses.
Is Spring Haven Retirement affiliated with a hospital if more care is needed?
While we are not affiliated with a hospital, we are located just two miles away from Winter Haven Hospital, and work closely with them.
Costs for Spring Haven Retirement
Services and Amenities of Spring Haven Retirement
Costs
- Rent Plus Care Fees
- Entry Fee
- Assisted Living Starting At: $2450/month
- Independent Living Starting At: $1250/month
- Memory Care Starting At: $3200/month
Room and housing options
- Companion Suites: No
- Studio Apartments
Dining options
- In Room Kitchens
- Dining Room Shared Meals
Features
- Garden And Patio
- Pool
Cleaning services
- Laundry For Linens
- Housekeeping
Languages
- English
General
- Minimum Age: 55
- Pets: Small Pets Allowed
Licenses
- State Licenses: 5504
About Spring Haven Retirement
Forget what you thought you knew about retirement living – this is retirement living that will make you say WOW!
Independent Living at Meridian Senior Living provides the best of all worlds to our residents – whatever their need may be. Our independent residents enjoy active, engaging lifestyles that promote health, well-being, and independence, along with a host of services and amenities, and peace of mind with additional care offered on campus.
Our Independent Living Residents Enjoy:
- A variety of worry-free apartment choices
- Discreet person-centered services in a warm, friendly community setting
- New opportunities to play an active, full part in family, community and civic life
- Daily meals served restaurant style in a central dining area
- Enriching activities and educational programs
- Group exercise classes and access to wellness and personal care services
- Housekeeping, maintenance and truly worry-free, maintenance-free living
The Fundamentals of Assisted Living at Meridian Senior Living
At Meridian Senior Living, our services and amenities ensure residents enjoy a comfortable, worry-free lifestyle. For added peace of mind, our dedicated staff is on site and available 24/7.
Services Include:
- Companion and private room accommodations, furnished/unfurnished, cable TV
- Private bath in each room with step-in showers, private spa
- Assistance with activities of daily living and medication management
- Wellness and personal care services
- Comprehensive dining program, special diets accommodated
- Enriching social activities, group classes, wellness, fitness and educational programs
- Housekeeping, laundry services, maintenance, transportation and concierge services
- On-site beauty salon and barber shop
- On-call physician services
Making every day special can mean a lifetime of happiness for someone living with Alzheimer’s disease or another form of memory-robbing dementia. Each of our compassionate, skillfully trained caregivers is committed to making each day special for those living in our memory care neighborhoods.
What Makes Us Special
Located on five lush acres of land, Spring Haven Retirement is a senior living community full of envious services and amenities. With a pool, hot tub and community dock on Lake Hartridge, not to mention a convenient location to shopping and nearby attractions, this is a lifestyle worth celebrating.
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